Super unhelpful staff. You can only order on a computer which doesn’t have the choices they say they have. Won’t take your order for you. Terrible service. Drinks came out overly sweet and un drinkable.
Atmosphere: 1
Food: 1
Service: 1
Cynthia
Love this sweet spot for Boba, and bowls. Cozy, family feel.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Poke Bowl with Tuna
Eve Sanchez
Cute store but it took 25 minutes for my drink to be made. Several people who ordered after me were served first. When it was made no name was called it just sat on the inner counter until I asked for it. Left in a hurry because I hadn’t expected getting boba to be a half hour endeavor. Sat down to finally drink my post-work treat and no boba which costs extra.
Atmosphere: 3
Food: 3
Service: 2
Rachel B.
💙 I can come here every day. 💜
Atmosphere: 5
Food: 5
Service: 5
Melissa Chelius
Lovely Boba + Poke
Atmosphere: 5
Food: 4
Service: 5
Siena Bello
I love going here I have been going here since it opened it is my favorite boba shop I love the staff they know my name and my order every time 100% recommend!!!
Atmosphere: 4
Food: 5
Service: 5
Liv
super cute!! love the store, great boba, staff are very nice. FOOD IS SOOOOOO CUTE TOO!!!!
Atmosphere: 5
Food: 5
Service: 5
Marty Anderson Rudden
Very cute cafe with delicious boba!
Atmosphere: 5
Food: 5
Service: 5
Ben Nguyen
This has got to be the worst boba I had in my life. Seriously, 7$ for boba? Let alone boba that taste like sewer water? Honestly I wouldn't be here leaving a bad review on bad boba, but if you are going to price your bobas considerably higher on average, at least make it taste better. Can't even Meet the bare minimum. DONT GO
Atmosphere: 3
Food: 1
Service: 4
Cole C.
Nice place, but very overpriced. My daijo milk was great, but was $11.50 after tip.My family got the strawberry milk and mango matcha latte, and they were both way too sweet, with no option to reduce the sweetness.
My new favorite spot in San Rafael! It is amazing to have organic teas and dairy and the sbility to select your desired sweetness level, delicious combos and varieties, and fresh, healthy snacks. Such a treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Boba Drink, Poke Bowl with Tuna
Mar R.
I love having Kuma in the neighborhood! They have a great variety of drinks, and everything I have tried has been delicious (and so cute-- they put a smile on my face on the sweltering hot days this summer). Before Kuma, I never really had fruit drinks at boba places but now I have done a total 180 on them. The fruit flavored popping and fresh juices are so refreshing!I'm also glad that they have poke bowls and other snacks.Bonus: Their market up the street is a great thing to have in town for getting more Japanese drinks and snacks. So glad to have them in Marin county!
Atmosphere: 5
Food: 5
Service: 5
Courtney
I like my boba on the softer side, it was overcooked when I got my drink which is how I prefer it. My drink was 100% sweetness yet when I took a sip of my drink, it definitely could have been sweeter. The store was really cute though and I liked the decorations inside!
Atmosphere: 5
Food: 4
Lorena Montalvo
I entered the store before closing time and when it was time for me to order one employee told me it was a minute to closing time and wasn't going to let me order
KJs_world
Horrible costumer service and could only taste the milk. Asked for a refund but couldn’t get it. Never again.
Super unhelpful staff. You can only order on a computer which doesn’t have the choices they say they have. Won’t take your order for you. Terrible service. Drinks came out overly sweet and un drinkable.
Atmosphere: 1
Food: 1
Service: 1
Love this sweet spot for Boba, and bowls. Cozy, family feel.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Poke Bowl with Tuna
Cute store but it took 25 minutes for my drink to be made. Several people who ordered after me were served first. When it was made no name was called it just sat on the inner counter until I asked for it. Left in a hurry because I hadn’t expected getting boba to be a half hour endeavor. Sat down to finally drink my post-work treat and no boba which costs extra.
Atmosphere: 3
Food: 3
Service: 2
💙 I can come here every day. 💜
Atmosphere: 5
Food: 5
Service: 5
Lovely Boba + Poke
Atmosphere: 5
Food: 4
Service: 5
I love going here I have been going here since it opened it is my favorite boba shop I love the staff they know my name and my order every time 100% recommend!!!
Atmosphere: 4
Food: 5
Service: 5
super cute!! love the store, great boba, staff are very nice. FOOD IS SOOOOOO CUTE TOO!!!!
Atmosphere: 5
Food: 5
Service: 5
Very cute cafe with delicious boba!
Atmosphere: 5
Food: 5
Service: 5
This has got to be the worst boba I had in my life. Seriously, 7$ for boba? Let alone boba that taste like sewer water? Honestly I wouldn't be here leaving a bad review on bad boba, but if you are going to price your bobas considerably higher on average, at least make it taste better. Can't even Meet the bare minimum. DONT GO
Atmosphere: 3
Food: 1
Service: 4
Nice place, but very overpriced. My daijo milk was great, but was $11.50 after tip.My family got the strawberry milk and mango matcha latte, and they were both way too sweet, with no option to reduce the sweetness.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
My new favorite spot in San Rafael! It is amazing to have organic teas and dairy and the sbility to select your desired sweetness level, delicious combos and varieties, and fresh, healthy snacks. Such a treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Boba Drink, Poke Bowl with Tuna
I love having Kuma in the neighborhood! They have a great variety of drinks, and everything I have tried has been delicious (and so cute-- they put a smile on my face on the sweltering hot days this summer). Before Kuma, I never really had fruit drinks at boba places but now I have done a total 180 on them. The fruit flavored popping and fresh juices are so refreshing!I'm also glad that they have poke bowls and other snacks.Bonus: Their market up the street is a great thing to have in town for getting more Japanese drinks and snacks. So glad to have them in Marin county!
Atmosphere: 5
Food: 5
Service: 5
I like my boba on the softer side, it was overcooked when I got my drink which is how I prefer it. My drink was 100% sweetness yet when I took a sip of my drink, it definitely could have been sweeter. The store was really cute though and I liked the decorations inside!
Atmosphere: 5
Food: 4
I entered the store before closing time and when it was time for me to order one employee told me it was a minute to closing time and wasn't going to let me order
Horrible costumer service and could only taste the milk. Asked for a refund but couldn’t get it. Never again.
Atmosphere: 1
Food: 1
Service: 1
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