went at a thursday 6:00pm and the door was locked even though google and their store hours says it should be open. They should update their hours or not close early with no notice.
Sumaiya Ilyas
Supposedly 'healthy' smoothies that taste absolutely horrible. Went a couple of times only to get disappointed.
Food: 1
D Anderson
Almost always have bad service. Either not greet for a good few minutes or just not friendly. They have self-checkout iPads now but even still it doesn’t make the service any faster or friendly. Food quality has been about the same but just a very drab and negative atmosphere usually.
Atmosphere: 1
Food: 4
Service: 1
Andy Schmidl
They are not open during the hours posted on their door or online. Here at 9:45 on a Saturday and they are closed.
Atmosphere: 1
Food: 1
Service: 1
F G
Taste terrible. Employees behind a wall in the back so there was no one to talk to about it either.
Food: 1
Andy A
I LOVE Vitality Bowls, especially this location. My family and I have been coming since they opened almost 14 years ago and I’m sad to say that the quality has significantly decreased over the years. The staff are always friendly, but bowls and smoothies are very inconsistent. They’re still very good and inconsistency does occur of course with different people making the items on different days but the biggest inconsistency has been the portion sizes. I’ve recently been receiving bowls that are half full, which is really disappointing seeing as they are $12+ depending on what type of bowl you order and what size you choose. It doesn’t always happen but when it does it’s frustrating paying so much for such a small amount, especially an amount that is smaller than advertised. Even with the new Palmettos opening up soon at the City Center, I plan to still come to this location as I do love the bowls here, but it would be great if this issue was addressed to maybe implement a bit of consistency and not shorting customers on the items they are purchasing, seeing as its something some other customers have experienced and have left reviews about as well.
Atmosphere: 1
Food: 4
Service: 3
Sahar Yousefi
My fav local smoothie shop! The smoothies are delicious and they keep me full and energized for hours after I work out and go about my day. The service is always friendly and super quick.
Atmosphere: 5
Food: 5
Service: 5
Aamayah Rose
I have been going to this location for a cuple years and the bowls are always quality. Amir the store manager is so attentive and great at customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nutty Bowl
Courtney Chu
I placed an order through DoorDash (convoluted because it was through an entity called Harvest Kitchen, but the food that arrived had Vitality Bowls branded lids on them), and I checked boxes to exclude cheese and to indicate I have a dairy allergy. The two identical bowls I got both came with cheese all over them, and I had to fight with DoorDash a little to get a full refund. I also requested the phone number of the restaurant, but DD gave me a nonworking phone number. Eventually I found the number myself. The reason I’m giving a good review is that when I called the store to let them know what happened, the gal who answered the phone was super apologetic and sweet, and actually seemed concerned and sorry that they screwed up my order. This seems to have become vanishingly rare; it’s amazing how often people will make mistakes and then act like jerks when you try to talk to them about it. My customer service experience with this person at Vitality Bowls was very positive, and I would go back to the restaurant just because of that.
Service: 4
Tej Tuladhar
I’ve gone here a few times for lunch and usually get one of their açaí bowls. However whenever I get a sandwich, they are very low effort and quality. I just got the steak chimichurri wrap and was excited because it looked really good in the photo. When I got it, it was leaking oil in the wrapping paper and was not even cut in half. None of the ingredients were integrated throughout and each bite had a different flavor. The place only has one employee at a time usually and it’s always a middle/high school student. The amount of effort they put into your food is minimal.
Visiting town to stay with some family for the holidays when I came in to this location to try out their food, I didn’t know they had hot items as well but I went with the peanut butter chia toast! Wait time was practically 0, as my food was out in less than 5 minutes and pretty good!
Atmosphere: 5
Food: 5
Service: 5
Erin Olivieri
Just bought the superfood bowl and it's delicious. Customer service was great and no wait.
Atmosphere: 5
Food: 5
Service: 5
Erin O
Just bought the superfood bowl and it's delicious. Customer service was great and no wait.
Atmosphere: 5
Food: 5
Service: 5
maria marin
l ordered a power panini...it was the most horrible sandwich I've ever had!! It had lettuce, avocado, tomato and don't know what else...I had to throw it away! After waiting for 20 minutes... Do not go to this location!
Atmosphere: 1
Food: 1
Service: 1
Addison Stockwell
Lauren was very respectful and made the dragon bowl exactly as I asked. Even with all the customizations. She deserves a raise!!
went at a thursday 6:00pm and the door was locked even though google and their store hours says it should be open. They should update their hours or not close early with no notice.
Supposedly 'healthy' smoothies that taste absolutely horrible. Went a couple of times only to get disappointed.
Food: 1
Almost always have bad service. Either not greet for a good few minutes or just not friendly. They have self-checkout iPads now but even still it doesn’t make the service any faster or friendly. Food quality has been about the same but just a very drab and negative atmosphere usually.
Atmosphere: 1
Food: 4
Service: 1
They are not open during the hours posted on their door or online. Here at 9:45 on a Saturday and they are closed.
Atmosphere: 1
Food: 1
Service: 1
Taste terrible. Employees behind a wall in the back so there was no one to talk to about it either.
Food: 1
I LOVE Vitality Bowls, especially this location. My family and I have been coming since they opened almost 14 years ago and I’m sad to say that the quality has significantly decreased over the years. The staff are always friendly, but bowls and smoothies are very inconsistent. They’re still very good and inconsistency does occur of course with different people making the items on different days but the biggest inconsistency has been the portion sizes. I’ve recently been receiving bowls that are half full, which is really disappointing seeing as they are $12+ depending on what type of bowl you order and what size you choose. It doesn’t always happen but when it does it’s frustrating paying so much for such a small amount, especially an amount that is smaller than advertised. Even with the new Palmettos opening up soon at the City Center, I plan to still come to this location as I do love the bowls here, but it would be great if this issue was addressed to maybe implement a bit of consistency and not shorting customers on the items they are purchasing, seeing as its something some other customers have experienced and have left reviews about as well.
Atmosphere: 1
Food: 4
Service: 3
My fav local smoothie shop! The smoothies are delicious and they keep me full and energized for hours after I work out and go about my day. The service is always friendly and super quick.
Atmosphere: 5
Food: 5
Service: 5
I have been going to this location for a cuple years and the bowls are always quality. Amir the store manager is so attentive and great at customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nutty Bowl
I placed an order through DoorDash (convoluted because it was through an entity called Harvest Kitchen, but the food that arrived had Vitality Bowls branded lids on them), and I checked boxes to exclude cheese and to indicate I have a dairy allergy. The two identical bowls I got both came with cheese all over them, and I had to fight with DoorDash a little to get a full refund. I also requested the phone number of the restaurant, but DD gave me a nonworking phone number. Eventually I found the number myself. The reason I’m giving a good review is that when I called the store to let them know what happened, the gal who answered the phone was super apologetic and sweet, and actually seemed concerned and sorry that they screwed up my order. This seems to have become vanishingly rare; it’s amazing how often people will make mistakes and then act like jerks when you try to talk to them about it. My customer service experience with this person at Vitality Bowls was very positive, and I would go back to the restaurant just because of that.
Service: 4
I’ve gone here a few times for lunch and usually get one of their açaí bowls. However whenever I get a sandwich, they are very low effort and quality. I just got the steak chimichurri wrap and was excited because it looked really good in the photo. When I got it, it was leaking oil in the wrapping paper and was not even cut in half. None of the ingredients were integrated throughout and each bite had a different flavor. The place only has one employee at a time usually and it’s always a middle/high school student. The amount of effort they put into your food is minimal.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Visiting town to stay with some family for the holidays when I came in to this location to try out their food, I didn’t know they had hot items as well but I went with the peanut butter chia toast! Wait time was practically 0, as my food was out in less than 5 minutes and pretty good!
Atmosphere: 5
Food: 5
Service: 5
Just bought the superfood bowl and it's delicious. Customer service was great and no wait.
Atmosphere: 5
Food: 5
Service: 5
Just bought the superfood bowl and it's delicious. Customer service was great and no wait.
Atmosphere: 5
Food: 5
Service: 5
l ordered a power panini...it was the most horrible sandwich I've ever had!!
It had lettuce, avocado, tomato and don't know what else...I had to throw it away!
After waiting for 20 minutes...
Do not go to this location!
Atmosphere: 1
Food: 1
Service: 1
Lauren was very respectful and made the dragon bowl exactly as I asked. Even with all the customizations. She deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
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