I love Chipotles food.I had the Carnitas Burrito - black beans, cilantro rice, corn, hot salsa and lettuce.
Atmosphere: 4
Food: 5
Service: 4
Amilia Barberie
It’s not often that I leave reviews.. but when I do.. it’s 5 star.. or on the contrary 0 stars. This chipotle is lucky we do not get this option.Where do I begin… first off, I NEVER go to this location; for a few reasons, number one, they SKIMP your portions (if you don’t believe me..read the other reviews), number two there are probably only a few people at this location that are lovely to deal with, the rest are rude and incompetent (AGAIN if you don’t believe me, READ THE OTHER REVIEWS), and lastly the main reason I don’t like going to this location is because the bathrooms/dining area are DISGUSTING!!! I have a 8 year old, so of course we have to go to the bathroom every time we go somewhere.. the tables are always filthy.. food on the floors… if this is what the front of your house looks like.. imagine what the back looks like (scary thought huh?).But last night, they gave me a new reason.. and this will be THE LAST TIME.. EVER!! It was 7 pm and my daughter and her friend just got done with practice so we were absolutely starving and I thought you know what I’ll give it a second chance (try millionth actually) HUGE mistake. While the portions that were given to me weren’t skimpy (only because the kid who made my bowl looked like he was new or he didn’t care he just gave me what I wanted)-side bar: this is how it should be. (A family of 3 pays $45 dollars without drinks) I am making damn sure, I get my moneys worth. Anyway, portion was fine… quality TERRIBLE. I get the salad and the greens are always wilted and I put a lot of emphasis on always. The salad dressing is always filled about 1/3 the way IF THAT. This last year I have switched to the white rice from the brown because they never seem to cook it correctly (not just this location..all locations). So we get to paying for our food and let me point out.. I am ALWAYS a lovely customer. I’ve worked in the service industry and know. I just know. So I am always great, ask them how their day was, make small talk etc. and they are not friendly whatsoever!!!! anyway, I go to take my first bite and the rice is ROCK HARD. I’m like okay.. it’s just that bite.. nope all of it is like this.. and my daughters, her friends..all of ours. So I’m going to say something obviously.. I paid $45 dollars. They proceed to tell me it takes an hour to get more rice. (They already had people waiting 20 mins for chicken) …this is a joke right? I said ok fine. And then I remembered.. I remembered how bad uncooked rice is for you. They were continuing to serve this after I told them. So I told just about everyone in that line and they were shocked. They finally took it off the line. I explained to them how bad it is for your body to eat uncooked rice and they were dumbfounded. I can’t believe that they do not have the knowledge of this on the back of their hand. I took lengthy food safety classes when I worked in the service industry…. It’s terrifying to think they handle raw meat.We’re paying MORE MONEY for WORSE quality. And I CANNOT let someone spend their hard earned money at this establishment.Eating uncooked rice is harmful!! If you don’t know google it. The fact that the manager tried to tell me that the temperature was at control level.. makes this place look even worse! That is not what this is about!!!You will never get my money again…DO BETTER
Atmosphere: 1
Food: 1
Service: 1
C N
Avoid this location! Bad service, rude
Atmosphere: 1
Food: 1
Service: 1
Rick Thomas
You can get the usual Chipotle food here, but not much else.
Atmosphere: 2
Food: 3
Service: 3
Season Santillan
Whenever I go into Chihpotle, why do I always have to ask them to add more than 1 small scoop of everything in my bowl I love to order. It's very frustrating going into a restaurant and they tell you they don't have change. It's their responsibility to go to the bank and get change for customers this is dumb like I had to ask another customer if he had change for a $20 just to give that exact amount and then their ice machine was broke like I understand businesses have their days but, geez get prepared for the day before the days starts as far as money goes. I think that's a big responsibility on
Atmosphere: 1
Food: 5
Service: 1
Rebma K.
New low for this location... Drink station completely empty of everything except lemonade which was maybe a 1/4 full. The berry Agua Fresca I usually get was a no go so I filled my cup with sprite. Get out to the car and take a sip, no sugar and pure seltzer water!! Wth !?! and no napkins in the dispenser either. I threw my drink away. What a waste. There were at least 5 employees in the store. Can't believe they don't rotate and make sure the drinks are good several times a day.
J.M.P JR.
Seems like there always out of quac ,rice ,meat lol ? get it together
VonPreußen V.
Chipotle Mexican Grill is a filthy disgusting restaurant that in my opinion should be permanently shut down by the health department. As a corporate owned business this Chipotle is definitely one of the filthiest restaurants I have seen. Customer service is also not very good. The staff here behave like zombies somewhat robotic and obviously hate their jobs. As for purchasing any food from this location I would strongly advise not doing so. With such a dirty environment I myself do not trust the staff or the kitchen to be very sanitary and definitely not capable of preparing any food. This is definitely a business that should be avoided and those who believe otherwise in my opinion are idiots. One star is definitely too much for this business.
Daniel H.
Continues to be the absolute worst chipotle in the franchise. Employees look and operate like zombies and are incensed that they have to be there. It's always dirty
Michelle Lequia
I keep wanting to give it another try because I love chipotle. Sadly this location is the worst. The meat is always cold, often the scoops you are given have bits of other items dropped in, they’re always out of something (often many things). This is definitely the last time I’ll be going to this location.
Is always welcome to visit this location to enjoy lunch; the lady Valia who is super energetic have a great connection with you that allow you to come back. Thank you Valia for keeping an interaction with your customer you are a great customer service and with you energy you make us to have a good time visiting this location.
Zo J.
Just ordered my burrito hardly any chicken in there mostly beans and rice that's terrible
Dave S.
Garbage!...on the floor for the whole time we were dining in. Not just in one place but in several and behind the counter in the working area seen by the public. The management must not care maybe corporate should. Have they stopped trying? Have they given up? Worst location I've been in. If the dining area is gross I can imagine what the kitchen, fridges and storage areas look like. We cautiously ate our lunch and quickly left. We will forever turn our eyes away from this Chipotle as we drive through the shopping center. Last words...a visit from Gordon Ramsay is in order, shut it down!
Matt Evans
Besides the the majority of the chips being broken into very small pieces, and the dry guac, my chicken and rice burrito was very tasty.Also not many places to charge devices.
Recommended dishes: Chips
Steven Gill
HORRIBLE… line so long it was out the door. No one serving the people at a consistent pace. I hate Panera and I left that line to eat Panera
I love Chipotles food.I had the Carnitas Burrito - black beans, cilantro rice, corn, hot salsa and lettuce.
Atmosphere: 4
Food: 5
Service: 4
It’s not often that I leave reviews.. but when I do.. it’s 5 star.. or on the contrary 0 stars. This chipotle is lucky we do not get this option.Where do I begin… first off, I NEVER go to this location; for a few reasons, number one, they SKIMP your portions (if you don’t believe me..read the other reviews), number two there are probably only a few people at this location that are lovely to deal with, the rest are rude and incompetent (AGAIN if you don’t believe me, READ THE OTHER REVIEWS), and lastly the main reason I don’t like going to this location is because the bathrooms/dining area are DISGUSTING!!! I have a 8 year old, so of course we have to go to the bathroom every time we go somewhere.. the tables are always filthy.. food on the floors… if this is what the front of your house looks like.. imagine what the back looks like (scary thought huh?).But last night, they gave me a new reason.. and this will be THE LAST TIME.. EVER!! It was 7 pm and my daughter and her friend just got done with practice so we were absolutely starving and I thought you know what I’ll give it a second chance (try millionth actually) HUGE mistake. While the portions that were given to me weren’t skimpy (only because the kid who made my bowl looked like he was new or he didn’t care he just gave me what I wanted)-side bar: this is how it should be. (A family of 3 pays $45 dollars without drinks) I am making damn sure, I get my moneys worth. Anyway, portion was fine… quality TERRIBLE. I get the salad and the greens are always wilted and I put a lot of emphasis on always. The salad dressing is always filled about 1/3 the way IF THAT. This last year I have switched to the white rice from the brown because they never seem to cook it correctly (not just this location..all locations). So we get to paying for our food and let me point out.. I am ALWAYS a lovely customer. I’ve worked in the service industry and know. I just know. So I am always great, ask them how their day was, make small talk etc. and they are not friendly whatsoever!!!! anyway, I go to take my first bite and the rice is ROCK HARD. I’m like okay.. it’s just that bite.. nope all of it is like this.. and my daughters, her friends..all of ours. So I’m going to say something obviously.. I paid $45 dollars. They proceed to tell me it takes an hour to get more rice. (They already had people waiting 20 mins for chicken) …this is a joke right? I said ok fine. And then I remembered.. I remembered how bad uncooked rice is for you. They were continuing to serve this after I told them. So I told just about everyone in that line and they were shocked. They finally took it off the line. I explained to them how bad it is for your body to eat uncooked rice and they were dumbfounded. I can’t believe that they do not have the knowledge of this on the back of their hand. I took lengthy food safety classes when I worked in the service industry…. It’s terrifying to think they handle raw meat.We’re paying MORE MONEY for WORSE quality. And I CANNOT let someone spend their hard earned money at this establishment.Eating uncooked rice is harmful!! If you don’t know google it. The fact that the manager tried to tell me that the temperature was at control level.. makes this place look even worse! That is not what this is about!!!You will never get my money again…DO BETTER
Atmosphere: 1
Food: 1
Service: 1
Avoid this location! Bad service, rude
Atmosphere: 1
Food: 1
Service: 1
You can get the usual Chipotle food here, but not much else.
Atmosphere: 2
Food: 3
Service: 3
Whenever I go into Chihpotle, why do I always have to ask them to add more than 1 small scoop of everything in my bowl I love to order. It's very frustrating going into a restaurant and they tell you they don't have change. It's their responsibility to go to the bank and get change for customers this is dumb like I had to ask another customer if he had change for a $20 just to give that exact amount and then their ice machine was broke like I understand businesses have their days but, geez get prepared for the day before the days starts as far as money goes. I think that's a big responsibility on
Atmosphere: 1
Food: 5
Service: 1
New low for this location... Drink station completely empty of everything except lemonade which was maybe a 1/4 full. The berry Agua Fresca I usually get was a no go so I filled my cup with sprite. Get out to the car and take a sip, no sugar and pure seltzer water!! Wth !?! and no napkins in the dispenser either. I threw my drink away. What a waste. There were at least 5 employees in the store. Can't believe they don't rotate and make sure the drinks are good several times a day.
Seems like there always out of quac ,rice ,meat lol ? get it together
Chipotle Mexican Grill is a filthy disgusting restaurant that in my opinion should be permanently shut down by the health department. As a corporate owned business this Chipotle is definitely one of the filthiest restaurants I have seen. Customer service is also not very good. The staff here behave like zombies somewhat robotic and obviously hate their jobs. As for purchasing any food from this location I would strongly advise not doing so. With such a dirty environment I myself do not trust the staff or the kitchen to be very sanitary and definitely not capable of preparing any food. This is definitely a business that should be avoided and those who believe otherwise in my opinion are idiots. One star is definitely too much for this business.
Continues to be the absolute worst chipotle in the franchise. Employees look and operate like zombies and are incensed that they have to be there. It's always dirty
I keep wanting to give it another try because I love chipotle. Sadly this location is the worst. The meat is always cold, often the scoops you are given have bits of other items dropped in, they’re always out of something (often many things). This is definitely the last time I’ll be going to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Is always welcome to visit this location to enjoy lunch; the lady Valia who is super energetic have a great connection with you that allow you to come back. Thank you Valia for keeping an interaction with your customer you are a great customer service and with you energy you make us to have a good time visiting this location.
Just ordered my burrito hardly any chicken in there mostly beans and rice that's terrible
Garbage!...on the floor for the whole time we were dining in. Not just in one place but in several and behind the counter in the working area seen by the public. The management must not care maybe corporate should. Have they stopped trying? Have they given up? Worst location I've been in. If the dining area is gross I can imagine what the kitchen, fridges and storage areas look like. We cautiously ate our lunch and quickly left. We will forever turn our eyes away from this Chipotle as we drive through the shopping center. Last words...a visit from Gordon Ramsay is in order, shut it down!
Besides the the majority of the chips being broken into very small pieces, and the dry guac, my chicken and rice burrito was very tasty.Also not many places to charge devices.
Recommended dishes: Chips
HORRIBLE… line so long it was out the door. No one serving the people at a consistent pace. I hate Panera and I left that line to eat Panera
Atmosphere: 1
Service: 1