A nice guy helped me out today. He was polite, friendly, and professional. Not busy at all when I was there, so service was rather quick. I tend to visit this location once a while, but it never has disappointed me so far.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Oreo Cookies 'N Cream Polar Pizza, Cappuccino Blast, Monster Creature Creations
Kristina Longoria
Ordered a cake for my son's 18th birthday. I asked for a picture but I was too late with the order which was totally fine. I asked for the cake to be decorated Red if the picture was not available. The cake had a super thin Red border the Happy Birthday writing was sloppy and not centered. The most ugliest plain looking cake. They did not even attempt to make it look nice.
Atmosphere: 1
Food: 1
Service: 1
Noel Dunn
They are unfriendly and extremely lazy employees. I have had both delivery and gone to the store. They suck at their very simple job. I am going to go throw my completely wrong order at their window, they shall be shamed for their mistakes
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Reese's Peanut Butter Cup
Vanessa Vilchez
Is my mother favorite Ice cream & cake ? ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Rebekka Wyers-Williams
This place is terrible. We stopped by for a treat on a hot day and we were told that we were not allowed to eat inside with our young children in the heat, despite other people eating inside. So we had to go outside to eat. Save your time and go somewhere else.
Atmosphere: 1
Food: 4
Service: 1
Lily González
BAD SERVICE! Gave me a hard waffle cone :|
They also added too much milk in my strawberry smoothie ??
Food: 1
Service: 1
Leticia Galarza
I would give it a zero. I had pre-ordered a bday cake for my son and came to find out the incompetent owner had it in Tustin and wanted me to drive there when I placed the order in Santa Ana. I waited 15minutes for my cake which should've never happened since I pre-ordered in SA and since he was super late I requested a refund which he told his cashier he would give it to me once he arrived at the store but when he got there he refused to give me a refund. Do not do business with this store or under this owner.
Great Customer service, so many flavors , great employees, awesome ! Wonderful place , so clean
Erik Lopez
I love Xavier.
Regina Ragan
The website says they close at 10 but at 9:35 they said they were only selling prepackaged items.
terry. mccall
order a sunday with whip cream nuts and a cherry on top they had no cherry or whip cream asked server just to charge me for the two scoop and nuts was told $9.60 I said no the server said I would have to pay for the ice cream A two scoop sunday is 7.49 and they did not have what i order and I was told after he had the two scoop in a cup
Noman Salim
This used to be my go to Baskin Robins; not anymore. The new hires don't know how to top a cone. Drove to this location on Thursday from Tustin. It took me 50 minutes because for some reason the f'tards in the Santa Ana road planning department thought it was a good idea to close 2 out of 3 lanes on Main/17th on a weekday during rush hour.
A nice guy helped me out today. He was polite, friendly, and professional. Not busy at all when I was there, so service was rather quick. I tend to visit this location once a while, but it never has disappointed me so far.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Oreo Cookies 'N Cream Polar Pizza, Cappuccino Blast, Monster Creature Creations
Ordered a cake for my son's 18th birthday. I asked for a picture but I was too late with the order which was totally fine. I asked for the cake to be decorated Red if the picture was not available. The cake had a super thin Red border the Happy Birthday writing was sloppy and not centered. The most ugliest plain looking cake. They did not even attempt to make it look nice.
Atmosphere: 1
Food: 1
Service: 1
They are unfriendly and extremely lazy employees. I have had both delivery and gone to the store. They suck at their very simple job. I am going to go throw my completely wrong order at their window, they shall be shamed for their mistakes
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Reese's Peanut Butter Cup
Is my mother favorite
Ice cream & cake ? ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
This place is terrible. We stopped by for a treat on a hot day and we were told that we were not allowed to eat inside with our young children in the heat, despite other people eating inside. So we had to go outside to eat. Save your time and go somewhere else.
Atmosphere: 1
Food: 4
Service: 1
BAD SERVICE! Gave me a hard waffle cone :|
They also added too much milk in my strawberry smoothie ??
Food: 1
Service: 1
I would give it a zero. I had pre-ordered a bday cake for my son and came to find out the incompetent owner had it in Tustin and wanted me to drive there when I placed the order in Santa Ana. I waited 15minutes for my cake which should've never happened since I pre-ordered in SA and since he was super late I requested a refund which he told his cashier he would give it to me once he arrived at the store but when he got there he refused to give me a refund. Do not do business with this store or under this owner.
Atmosphere: 1
Food: 1
Service: 1
They don't answer the
Service: 1
Great service
Excellent
Restaurantji Recommends
Great Customer service, so many flavors , great employees, awesome ! Wonderful place , so clean
I love Xavier.
The website says they close at 10 but at 9:35 they said they were only selling prepackaged items.
order a sunday with whip cream nuts and a cherry on top they had no cherry or whip cream asked server just to charge me for the two scoop and nuts was told $9.60 I said no the server said I would have to pay for the ice cream A two scoop sunday is 7.49 and they did not have what i order and I was told after he had the two scoop in a cup
This used to be my go to Baskin Robins; not anymore. The new hires don't know how to top a cone. Drove to this location on Thursday from Tustin. It took me 50 minutes because for some reason the f'tards in the Santa Ana road planning department thought it was a good idea to close 2 out of 3 lanes on Main/17th on a weekday during rush hour.
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