I placed an online order for pickup in the Burger King app. The app stated the dining room closed at 10pm. However, when I arrived at 9:52pm the doors were locked and clearly the dining room was cleaned and mopped and had been closed for some time. I walked around to the drive thru and knocked on the window and was told by the manager that they had changed the hours and I could only get my food by driving a car through the drive thru. I had walked to the restaurant and there was no way I was going to walk back and drive to the store. I tried to request a refund through the app, but got no help from the the bot in the app. As of this time, I paid for food that I have not received. I will never return to this store after this experience. Clearly the manager decided to close the dining room early and cover with “we changed our hours”. This is false advertisement and fraudulent.
Atmosphere: 1
Food: 1
Service: 1
anthony vargas
Nice and quiet the fries are ok not the best but the burgers are good if you're into Burger King burgers. Nice and quiet.
Atmosphere: 5
Food: 4
Service: 5
Scott Asbury
Great place
Atmosphere: 5
Food: 5
Service: 5
Mia Hinckley
Fast, tasty, quiet.
Atmosphere: 5
Food: 5
Service: 5
Jojo Jojo
4/28/2025 = 5 star = same star coz costumer who took my order is nice . Will keep coming back .
2/8/2024 = 5 Star = i got no issue on my order , worker pretty nice, will keep going back here .
Atmosphere: 5
Food: 5
Service: 5
Larry Hellmann
Nice people..clean restrooms
Daisy Quiroz
It seems like they refry their fries. They feel fresh but taste stale.
Food: 1
Leonel Mendoza
Parking: Too many homeless people outside and inside
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Versace xxz
Racist lady this morning in the front
Atmosphere: 1
Food: 1
Service: 1
Viynaa Anity
The lady this morning that serve cashiers was extremely rude. She had me spending 5 minutes just for me to pickup an online order. I have never had an issue before in this location but because of her ego I had to getting late for my bus and work. So bad behavior. Didn’t recommend to buy food in this place at morning.
Walking into this Burger King, the first thing that hit me was the overpowering smell a mix of stale grease and something unpleasantly sour. Outside the entrance, several homeless individuals were camped out, which made entering feel uncomfortable and a bit unsafe. It seems most customers shared this sentiment, as the majority were opting to enter and exit through the rear entrance to avoid the scene altogether.
Once inside, things didn’t get any better. The staff were inattentive and unhelpful. When I approached the counter to place my order, I was told I needed to use the self order kiosk because “they can’t use the cashier at this hour.” Excuse me, but I’m the paying customer here. It was frustrating, to say the least.
To make matters worse, they forgot half my order. When I brought it up, I had to explain what was missing, as if they had no clue how to handle basic customer service. The lack of care and attention was shocking.
And then there was the food if you can even call it that. The chicken was wet, cold, and tasted as if it had been defrosted and served without any care. It was soggy in the worst way and honestly borderline inedible. Every bite was disappointing, and I couldn’t stomach finishing it.
Overall, this place is a disaster. From the unfriendly staff to the dreadful food, everything about my visit was a letdown. Avoid this Burger King at all costs it’s not worth your time or money.
Atmosphere: 1
Food: 1
Service: 1
Andrea Espinoza
There’s a sauce lord here who charges .25 cents for some sauce??? doesn’t even wanna give me sauce cuz I used the Burger King free rewards? I think this manager hates their life? Can’t imagine being this miserable. I got a free 10 piece nugget from McDonald’s and they even gave me extra sauce this is ridiculous
Josefina Connolly
Fast, honest delicious food thank you team burger king
Atmosphere: 5
Food: 5
Service: 5
Phillips Dao
The parent company's didn't teach THEM how to make a WHOPER!
Food: 1
Matt B
Where to start?.... I'm not even posting pictures because I had such a bad experience. First, they take forever to get your food. Second, the bag they gave me via drive thru was not even MINE. So I drive around to go inside to get MY order. They realize it's the wrong order and give me the bag with my order. I started to go thru the order and realized the cheeseburger I asked for plain was not plain... so I had to go BACK inside to get my proper order. Finally, when they decide to make my order right, it was done in haste and unprofessional. Put together sloppy, wrapped horribly, lukewarm at best. Not to mention, the chicken fries I ordered were cold and stale like they had been sitting there all day. My fries were soggy and not cooked all the way. Needless to say, I will not be going back anytime soon or at all for that matter.
I placed an online order for pickup in the Burger King app. The app stated the dining room closed at 10pm. However, when I arrived at 9:52pm the doors were locked and clearly the dining room was cleaned and mopped and had been closed for some time. I walked around to the drive thru and knocked on the window and was told by the manager that they had changed the hours and I could only get my food by driving a car through the drive thru. I had walked to the restaurant and there was no way I was going to walk back and drive to the store. I tried to request a refund through the app, but got no help from the the bot in the app. As of this time, I paid for food that I have not received. I will never return to this store after this experience. Clearly the manager decided to close the dining room early and cover with “we changed our hours”. This is false advertisement and fraudulent.
Atmosphere: 1
Food: 1
Service: 1
Nice and quiet the fries are ok not the best but the burgers are good if you're into Burger King burgers. Nice and quiet.
Atmosphere: 5
Food: 4
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Fast, tasty, quiet.
Atmosphere: 5
Food: 5
Service: 5
4/28/2025 = 5 star = same star coz costumer who took my order is nice . Will keep coming back .
2/8/2024 = 5 Star = i got no issue on my order , worker pretty nice, will keep going back here .
Atmosphere: 5
Food: 5
Service: 5
Nice people..clean restrooms
It seems like they refry their fries. They feel fresh but taste stale.
Food: 1
Parking: Too many homeless people outside and inside
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Racist lady this morning in the front
Atmosphere: 1
Food: 1
Service: 1
The lady this morning that serve cashiers was extremely rude. She had me spending 5 minutes just for me to pickup an online order. I have never had an issue before in this location but because of her ego I had to getting late for my bus and work. So bad behavior. Didn’t recommend to buy food in this place at morning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Walking into this Burger King, the first thing that hit me was the overpowering smell a mix of stale grease and something unpleasantly sour. Outside the entrance, several homeless individuals were camped out, which made entering feel uncomfortable and a bit unsafe. It seems most customers shared this sentiment, as the majority were opting to enter and exit through the rear entrance to avoid the scene altogether.
Once inside, things didn’t get any better. The staff were inattentive and unhelpful. When I approached the counter to place my order, I was told I needed to use the self order kiosk because “they can’t use the cashier at this hour.” Excuse me, but I’m the paying customer here. It was frustrating, to say the least.
To make matters worse, they forgot half my order. When I brought it up, I had to explain what was missing, as if they had no clue how to handle basic customer service. The lack of care and attention was shocking.
And then there was the food if you can even call it that. The chicken was wet, cold, and tasted as if it had been defrosted and served without any care. It was soggy in the worst way and honestly borderline inedible. Every bite was disappointing, and I couldn’t stomach finishing it.
Overall, this place is a disaster. From the unfriendly staff to the dreadful food, everything about my visit was a letdown. Avoid this Burger King at all costs it’s not worth your time or money.
Atmosphere: 1
Food: 1
Service: 1
There’s a sauce lord here who charges .25 cents for some sauce??? doesn’t even wanna give me sauce cuz I used the Burger King free rewards? I think this manager hates their life? Can’t imagine being this miserable. I got a free 10 piece nugget from McDonald’s and they even gave me extra sauce this is ridiculous
Fast, honest delicious food thank you team burger king
Atmosphere: 5
Food: 5
Service: 5
The parent company's didn't teach THEM how to make a WHOPER!
Food: 1
Where to start?.... I'm not even posting pictures because I had such a bad experience. First, they take forever to get your food. Second, the bag they gave me via drive thru was not even MINE. So I drive around to go inside to get MY order. They realize it's the wrong order and give me the bag with my order. I started to go thru the order and realized the cheeseburger I asked for plain was not plain... so I had to go BACK inside to get my proper order. Finally, when they decide to make my order right, it was done in haste and unprofessional. Put together sloppy, wrapped horribly, lukewarm at best. Not to mention, the chicken fries I ordered were cold and stale like they had been sitting there all day. My fries were soggy and not cooked all the way. Needless to say, I will not be going back anytime soon or at all for that matter.
Atmosphere: 2
Food: 2
Service: 2
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