Carl’s Jr.

1943 17th St, Santa Ana
(714) 564-9348

Recent Reviews

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Darth Quake

Dietary restrictions: They can do Lettuce wrapps for those who have gluten allergies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Ra* Ca

I requested certain things inside my order and that morning manager totally just wanted me to leave the drive-thru and I had to look in my bag to check the items and she totally wasn't having it It was just condiments and she was so cheap on how she set up my bag and what she's just put the most smallest limited condiments and she didn't even pay attention. She was rude and just very short and deliberate worst experience ever. Here you are getting paid more than $20 an hour and you're still having the same attitude probably as how you are serving other people and with probably with how you deal with your life so take a step back it's not about you it's about how you serve your customer so learn from your experience and stop being so cheap and serve your customer really I'm here spending at least more than 20 bucks at your restaurant or fast food restaurant So learn from your experience.....

Atmosphere: 1

Food: 1

Service: 1

Cinthia Carter

This is for the night crew only !! They lied over the phone when I called back. I ordered a famous star no cheese to go and got a big Carl with cheese !! I took it back in and got home thinking it was OK. NO IT IS NOT ! ITS A BIG CARL NO TOMATOES NO PICKLES !! I WILL NEVER EVER GO TO THAT CARLS AT NIGHT AGAIN !! PLUS I GAVE THE ORDER TWICE !! FAM STAR NO CHEESE ! OMG ITS NOT HARD. THEY NEED TO GO TO SCHOOL ! LEARN SOMETHING BESIDES LIEING !!

Atmosphere: 1

Food: 1

Service: 1

Alicia Bautista

Great service food was delicious and hot

Kid-friendliness: Play area

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Javier Villa

I loved the service they gave me! Everyone was very polite to me and the food was very Good. Food was hot and fresh, not to mention the restaurant was very clean.

Atmosphere: 5

Food: 5

Service: 5

ash tabarez

The restaurant was super clean and organized! Everything was in place, the beverage bar was very nice and tidy. The food was amazing! Burgers are really delicious too! I ordered a santa fe chicken and let me tell you it was delicious! I will definitely be coming back here because they offer great service. The manager and employees are very nice, always checking up on you to see if everything if good. Very satisfied with my visit, thank you Carl’s Jr team! ⭐️

Atmosphere: 5

Food: 5

Service: 5

Captain! FALCON

I def love eating carls. Worked there before. To see my order get completely butchered. Is just a sight for sore eyes.
Clearly asked for extra tomatoes and onions. Payed for them. And I get a burger with just cheese and patties.
Definitely expected more given the fact that I used online ordering.

Atmosphere: 3

Food: 4

Service: 2

brett sweet lock

Can I share with very polite and friendly

Atmosphere: 5

Food: 5

Service: 5

Sam Hernandez

They have always taken so long in the drive thru, it’s ridiculous. It’s been years already and the drive thru is slow most of the time. And it’s always only one person working in the mornings. They really need to hire more employees or something. I ordered one burger by the way and it took 10 minutes to get my order.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Burger

Matt Ausmus

The famous star deal is gone so now they're $7 each. Way over priced. Haven’t been in over 6 months and won't be again for a long time. Value for the money is just poor and you can get better food for the same or less elsewhere. Fast food is dead in California.

Atmosphere: 2

Food: 2

Service: 3

Thomas Prieto

Lulu always greets you with a smile!

Food: 5

Service: 5

Long

Came in to try the new Ghost burger. I could hear the staff be confused about how to make it. They eventually got it right but my double patties ended up way overcooked and the ghost pepper cheese was hard as a rock, left out for too long, and added at the last minute so it had zero time to melt. You can see the two slices of cheese in my photo. Dry cracked, not melted. Disappointed. This burger has been out for over a month. The staff should know how to make one by now. Poor training. The restaurant was very clean though but it was empty when I walked in, pre lunch rush.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Western Bacon Cheeseburger, Burger, Cheeseburger

James Bond

I like the food here. Its better than In N Out or Chick Fil A to be honest and Ive never received bad service

Vegetarian options: Salads are offered and can be modified without meat

Parking: Plenty of parking available all hours of the day and evening

Kid-friendliness: Kids menu has a wide array of options available

Wheelchair accessibility: Wheelchair access available in the parking lot, and in the dining room

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Burger, Sandwich, The Big Carl

Tip Toe

Awesome employees and a very calm and quiet restaurant.

Vegetarian options: The salads excellent choice.

Dietary restrictions: Nutrition facts menu available.

Parking: Plenty of parking for everyone.

Kid-friendliness: Very friendly and has a play area for kids.

Wheelchair accessibility: Has wheelchair ramp.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bean and Cheese Burrito, Guacamole Bacon Cheeseburger Wrap, Spicy Chicken Sandwich, Taco Salad, Western Bacon Cheeseburger, Salad, Burrito, Burger, Charbroiled Chicken Salad, Sandwich, Chicken Tenders, Cheeseburger, Onion Rings, The Big Carl, Steak and Egg Burrito

Leonardo Garcia

I went in today and they gave me great service. I ordered my food and they gave me my order the way I ordered it. I was satisfied with my service here.

Atmosphere: 5

Food: 5

Service: 5

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