Chick-fil-A

1701 N Tustin Ave, Santa Ana
(714) 662-9599

Recent Reviews

Amber Cheung

I regularly come here in the mornings and this is the only chic fil a that consistently has abnormally slow drive thru service. It’s not unusual to sit in the drive thru for 10-15 minutes with cars not moving from the pick up window. Management needs to force cars to move to a pick up spot of their food isn’t ready. Beyond aggravating. Oh, and since they’ve opened their store (with 2 drive thru lanes, I’ve never seen both open).

Gregory Doomanis, MBA

The employee greeted me and ensured my order was correct. He had a nice conversation. Of course the food is always wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Chicken Strips

Chris Donabedian

Apparently, it's a gift to eat at Chickfilet. How do I know this? When I asked for crispy french fries the answer was we don't do that here. The chicken was consistently good, the fries soggy mixed with partially cooked and some well done. You put in a complaint about it, as I did..... and nothing .. no reply. They don't care. This is why I go to Cane's across the street or to go get rotisserie at Juan Pollo in Santa Ana.CF....you pissed off the gays.... still do....and no Sundays..... fine.... but eventually your mistakes come to roost. How's your business at that store? Not as good as you'd like it..... we'll... maybe you have some improvements to make?I'll try you back when I have a gift card from someone and I'm desperate for a change:)

Atmosphere: 2

Food: 3

Service: 2

David Nguyen

All above

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Barbara Pictures

Patty assisted me at the register. She was so nice. Made suggestions,so welcoming. Wonderful employees and great food. What more could you ask for.

Atmosphere: 5

Food: 5

Service: 5

David “IamtheKingpin”

Always good. Great crisscross cut fries. All there sauce’s are so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: CFA Sandwich and Fries

America Aguirre

Well, the only thing that left me a hair was delicious, but they had to change them, but I told them that it was fine, that I only told them to be more careful, but the breasts are delicious!

J Man

Very clean location. Service was fast. Employees are very welcoming. Everyone greets you when you walk in. Food was very fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Steve Hagman

Consistently great!Try their salads as well. I had the Southwest Chicken Salad and it was delicious!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy Chicken Sandwich

Pablo C

Feb 22 2024 - 15:21 - Drive thru window lady who took my order was very rude, won’t ever come back to this location - made my day very

Atmosphere: 1

Food: 4

Service: 1

Sierra McMillan

said they closed at 11, drove 30 mins and everything was shut down at 10:40

Atmosphere: 1

Service: 1

FROYLAN MENDOZA

Excellent Chiken

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Duane K.

I like Chick-fil-A, but this location has a problem. A week ago I placed a pick up at restaurant order that included Mac n cheese. When I got home I saw that they had not included the Mac n cheese. So I had to drive back (10 minutes) to get my Mac n cheese. Then this weekend I placed another order that included two side salads. When I got home I found that they had not included the dressing or peppers that go on the salad. So I drove back again to get my dressing. I told the manager what had happened, and that his store needs to tighten up the quality control of insuring that everything listed on the receipt is actually in the bag. He gave me the missing items but did not even attempt to make it right by perhaps offering me a complimentary side or something. Us customersShould not have to do their job of checking for every item in the bag.

noe vasquez

Chick-fil-A is a good place to eat to take the family is a clean place and the service is awesome I recommend Chick-fil-especially if you like chicken ?.. ?

Atmosphere: 4

Food: 5

Service: 4

Matthew Chausse

Service is a hit or miss, just like most places. Everyone is nice and friendly but with different people you get different experiences. More so with asking questions/ giving "helpful tips or ideas." Other than that same overall experience like other chick fil as.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy Chicken Sandwich

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