Chipotle Mexican Grill

2773 N Main St, Santa Ana
(714) 656-0005

Recent Reviews

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genuinely the worst and most inconsistent chipotle. I ask for double chicken and i get half a scoop and i then ask for double thinking maybe they’ll add another WHOLE scoop but nope just another half scoop. stingy workers acting like the food comes out of their pocket.

Atmosphere: 1

Food: 1

Service: 1

Anthony J. Nunes

Guy I first encountered has zero customer skills and looks miserable. I was asking him questions and he had zero responses and acted like a complete jerk. This place must have zero requirements to work here. Will try never to come back. This guy has issues.

Atmosphere: 2

Food: 4

Service: 1

Ryan McLemore

It was the only cooked meal I ate yesterday and I have spent all night and day with food poisoning. Staff ignored me at the front as well. Still sick and I will be losing productivity and money today because of their lax health code adherence. My guts still feel like I ate a bunch of razor blades. If someone with weak health such as an elderly person ate here and had my experience, it could kill them.
Now instead of handling heat I need to do for work, I'm stuck in the bathroom with stuff coming our both ends. Terrible location, do not eat here.

Atmosphere: 1

Food: 1

Service: 1

Danielle Araujo

Came in to order food today, it was close to closing but they were still open, the workers just served a couple in front of me so if they served them I’d image I would be able to be served too, I stood there waiting patiently for them to take my order, a female worker with blue hair completely ignored me, as well as two other workers, one short one with long hair and a taller man with a beard. I stood there still waiting for over 5 minutes, until I finally got the attention of one of the other female workers who was actually playing and climbing the moving racks they put the food on, I asked if they were still serving and she said they didn’t have any more food even though they had just served the couple in front of me and purposely ignored me so it would it closing time and they would not have to serve me, i politely said thank you and left, even though I felt extremely extremely offended all three workers chose to ignore me even though they all saw me standing there waiting patiently. I do plan on returning only to ask for the number or email for their corporate, regardless of if they had food left they should have acknowledged me standing there.

Atmosphere: 1

Food: 1

Service: 1

John Bilyk

This location is $2 cheaper than the location of of McFadden and harbor

Atmosphere: 5

Food: 5

Service: 5

Car-u-fix-it ?

Walked in, guy cleaning counter never bothered to say I will be with you. Kept cleaning counter…cleaned more counter, waited, waited some more. Did not wash hands, did put on gloves…the rag he was using to wipe down counter looked dirty. Ordered burrito, little rice on burrito, no lettuce available. I guess pride in work is gone these days. Don’t go to this place at night.

Atmosphere: 1

Food: 1

Service: 1

Elly Yufarnum

Good option for a quick bite.
The food is a bit salty, others may like it.
Some staff are talking loud regularly, not customers. Yesterday, one of the staffs was taking food out of food trays in a small container one and another, eating food behind the serve counter without hesitation.
Very disappointed at this Chipotle location.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Burrito Bowl

Alden

I ordered 2 quesadillas and the guy folded it like a square burrito, a true disgrace to the culture. Also none of the sides got filled fully

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Quesadilla

Carlos Silva

Perfect post workout meal for my daughter and I... just enough protein to re-energize. Go check em out

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chips

Sunil Ramaswamy

About 45 minutes before closing they completely ran out of chicken. Said they had no more on the way and were very rude. I hope the management takes note to treat their customers better and also to appropriately stock the restaurants with their basic ingredients.

Atmosphere: 1

Food: 1

Service: 1

daha mahabir

This location was small and quaint. I took my order to go

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

Francisco Carmona

The food at Chipotle is always good,

Atmosphere: 5

Food: 5

Service: 5

Rico

Best advice DON'T COME HERE!! They never answer the phone, and they're always out of guacamole. That's why I stopped coming here.

Atmosphere: 3

Food: 3

Service: 2

Matt Parker

Staff at this location are awful I have been going here since the opened. The supervisor is extremely rude and unprofessional. Food quality is hit of miss and just yesterday I went in and waited over 15 minutes and ended up having to change what I wanted because someone failed to turn on the oven thing. Even know I was told it was only going to take 5 minutes to be ready. What a waste of time. Spent over 2 hours so far with customer service with little help or resolution. Just read all the bad reviews on this location its obvious that corporate needs to step in and straighten out this location.

Atmosphere: 1

Food: 2

Service: 1

Dave Solanki

Terrible portion sizes

Atmosphere: 5

Food: 2

Service: 2

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