Chipotle Mexican Grill
629 S Harbor Blvd, Santa Ana
(714) 775-8531
Recent Reviews
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the worst food I have ever tried and bought
Too bad they skimp on food and have non warming service đ...less then 1 scoop of protein....come on... take care of ur customers
Atmosphere: 2
Food: 3
Service: 1
poor ass portions, black ass guacamole from the day before probably and poor custom service
Atmosphere: 1
Food: 1
Service: 1
So I ordered the carnitas bowl and I always added extra topping and what not, but supposedly the employees this time around thought that my carnitas bowl didnât need actual carnitas/meat in the bowl? It practically looks like the veggie option.
The way I ordered it was quite simple and easy to read and I donât understand how one would read the bowlâs description and think âhmm, well guess they didnât want meat on their bowlâ, if Iâm paying over $12 for a medium sized bowl, including small portions, Iâd expect at least for the employees to know which bowl is which.
Atmosphere: 3
Food: 2
Service: 1
Came in for a bowl
And I asked the girl for more steak meat and she just does less then half a spoon
Like dam girl your BIG enough let everyone else eat
She then gives me less of everything I ask for.
Sorry you have to let others eat before yourself.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
I ordered a large guacamole and chips. The chips I recieved were hard and tasted stale. When I went back in to ask for fresh chips she gave me more stale chips and said they are all made at the same time with a very rude attitude. She did not offer any kind of help or solution, instead she just kept handing me bags of stale hard chips like I was a nuisance to her. Her attitude was poor and you could tell she didn't want to be there, so I left unsatisfied with stale chips which is upsetting because I love Chipotle chips and guacamole. I do not recommend going to this store. ?
Atmosphere: 1
Food: 1
Service: 1
I come here because it's the closest Chipotle, that's it. I loathe coming here. Customer service is non-existent and they always mess up something in my order. I buy chips, they forget to give me chips. I buy 1 bowl, they charge me for 3 bowls. Ridiculous... this place needs an overhaul of management/training.
Atmosphere: 2
Food: 2
Service: 1
Girls working morning shift are mad trippinâ.
Atmosphere: 1
Food: 2
Service: 1
Meat was hard and dry , big pieces aswell
Food: 1
Restaurantji Recommends
The smallest portions that I have seen in the chain of these establishments
Atmosphere: 3
Food: 3
Service: 2
I really like eating here, the food is very good, the place is clean, Juanita served me very friendly and very attentive, excellent service.
Atmosphere: 5
Food: 5
Service: 5
We always eat Chipotle, abundant and good fast food, the only thing is that it is already expensive!
Atmosphere: 4
Food: 4
Service: 5
Unfriendly service. I was the first customer of the day and was not even greeted.
Food was not fresh. Lettuce was old and brown. When asked if I could get other lettuce because it looked old, employee stated it all looked like that.
Increasing prices and diminished portion sizes. I will not be returning to this establishment.
Atmosphere: 3
Food: 1
Service: 1
Donât order from the mobile app for this location. I got half of what I would normally get if I ordered in person.
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