Chipotle Mexican Grill

629 S Harbor Blvd, Santa Ana
(714) 775-8531

Recent Reviews

Sort by
Juan Rodriguez

the worst food I have ever tried and bought

jay dank

Too bad they skimp on food and have non warming service 🙄...less then 1 scoop of protein....come on... take care of ur customers

Atmosphere: 2

Food: 3

Service: 1

Chora LĂłpez

poor ass portions, black ass guacamole from the day before probably and poor custom service

Atmosphere: 1

Food: 1

Service: 1

John Nguyen

So I ordered the carnitas bowl and I always added extra topping and what not, but supposedly the employees this time around thought that my carnitas bowl didn’t need actual carnitas/meat in the bowl? It practically looks like the veggie option.

The way I ordered it was quite simple and easy to read and I don’t understand how one would read the bowl’s description and think “hmm, well guess they didn’t want meat on their bowl”, if I’m paying over $12 for a medium sized bowl, including small portions, I’d expect at least for the employees to know which bowl is which.

Atmosphere: 3

Food: 2

Service: 1

Moises

Came in for a bowl
And I asked the girl for more steak meat and she just does less then half a spoon
Like dam girl your BIG enough let everyone else eat
She then gives me less of everything I ask for.
Sorry you have to let others eat before yourself.

Atmosphere: 1

Food: 1

Service: 1

Cuong Tran

Bad customer service

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Burrito Bowl

Stephanie Michaux

I ordered a large guacamole and chips. The chips I recieved were hard and tasted stale. When I went back in to ask for fresh chips she gave me more stale chips and said they are all made at the same time with a very rude attitude. She did not offer any kind of help or solution, instead she just kept handing me bags of stale hard chips like I was a nuisance to her. Her attitude was poor and you could tell she didn't want to be there, so I left unsatisfied with stale chips which is upsetting because I love Chipotle chips and guacamole. I do not recommend going to this store. ?

Atmosphere: 1

Food: 1

Service: 1

sir bbq

I come here because it's the closest Chipotle, that's it. I loathe coming here. Customer service is non-existent and they always mess up something in my order. I buy chips, they forget to give me chips. I buy 1 bowl, they charge me for 3 bowls. Ridiculous... this place needs an overhaul of management/training.

Atmosphere: 2

Food: 2

Service: 1

John J

Girls working morning shift are mad trippin’.

Atmosphere: 1

Food: 2

Service: 1

JOE

Meat was hard and dry , big pieces aswell

Food: 1

Andrey Mironov (Moldavanin)

The smallest portions that I have seen in the chain of these establishments

Atmosphere: 3

Food: 3

Service: 2

Beatriz Negrete

I really like eating here, the food is very good, the place is clean, Juanita served me very friendly and very attentive, excellent service.

Atmosphere: 5

Food: 5

Service: 5

Arturo Galindo

We always eat Chipotle, abundant and good fast food, the only thing is that it is already expensive!

Atmosphere: 4

Food: 4

Service: 5

Robert Ike

Unfriendly service. I was the first customer of the day and was not even greeted.
Food was not fresh. Lettuce was old and brown. When asked if I could get other lettuce because it looked old, employee stated it all looked like that.
Increasing prices and diminished portion sizes. I will not be returning to this establishment.

Atmosphere: 3

Food: 1

Service: 1

Isaac Soto

Don’t order from the mobile app for this location. I got half of what I would normally get if I ordered in person.

Loading...