Horrible customer service they don’t even answer your question
Atmosphere: 1
Food: 1
Service: 1
Howard Alina
The cocktails were creative.
Jesse Bliffen
My husband went to go pick me up some breakfast to take to my work. He orders specifically a Hot vanilla cappuccino with whole milk (camera in car recorded it all). The person at the window hands him and Iced cappuccino with Mocha. My husband tells him it’s wrong and the manager told him they cannot change it that he has to stick with that drink. WTH?? When YOU ARE IN THE WRONG?? Worst service ever received. This goes to those on shift Friday August 15th at 8:15am. Maybe yall need to be retrained. Also yall burnt my bagel bites…
Atmosphere: 3
Food: 2
Service: 1
Carol R
Went in almost 3:pm. There was hardly any donuts on display. Stood there for a good 15 minutes while two worker with headphones. Saw me but didn't wait on me. Finely said really loudly before I left. Without buying anything. I guess no one worker's here. I don't know why this place is still open?
Andrea Delos Angeles
I Had ordered two drinks one was missing the toppings and the other one came out too strong. I want to give Moises the recognition for giving such an amazing customer service. He fixed my drinks with 0 attitude, was respectful,Positive,Understanding and took the time to make sure I was happy with my drinks. I give him a 5 star rating for being a good employee.
Atmosphere: 5
Food: 4
Service: 5
francisco gonzalez
Really bad customer service at this place the lady was very rude refuse to take my order no wonder why this place is so unpopular
Atmosphere: 1
Service: 1
Anthony P
Jonathon and the other lady working did s great job. Made my coffee perfectly. They deserve a bonus. Super kind. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Melissa Bababoey
Hashbrowns had that dishwater taste. The matcha latte was ok, not the best. Worker had an attitude when I tried fixing a problem. Wouldn’t recommend eating here.
Charlotte Rodas
Today was my second time going to this location of Dunkin’ Donuts and again they disappointed. The first time for one drink it took them 15 minutes to make one and I thought because they were busy so I decided to go again. Today was more of a big No for me I order a matcha and asked for less ice and somehow that meant less oz of my drink due it was serve all the way. I feel like I got scammed for my money and what they advertised I am paying for.
Poor customer service order a drink with less ice and they gave me a cup half full then she u asked for almond milk they gave me regular milk . Don’t buy coffee it’s a Starbucks right next door
Update they are still Wilton the same bull need to close this store down at this point this is the drink they tried to give me and they don’t. Understand special request for drinks
Atmosphere: 1
Food: 1
Service: 1
Marlene Munoz
Tried this place twice I was served expired milk in my coffee and they burnt my sandwiches twice whole thing just tasted black like they don't clean the grill and mix it with a bunch of other meat
Food: 1
Service: 1
Jake Coffee
Good food and great service! Definitely pleased!
Atmosphere: 4
Food: 5
Service: 5
Yi Chang
Train your staffs, check your staffs working attitude and what services are they providing to your customers.
Chat and ignore customers need for restroom, waited 20 minutes for a mobile order that was ordered 15 min ahead of arrival.
Check 03/08/2025 - 1pm who’s the workers in the store. Unbelievable
Our server was friendly.
Horrible customer service they don’t even answer your question
Atmosphere: 1
Food: 1
Service: 1
The cocktails were creative.
My husband went to go pick me up some breakfast to take to my work. He orders specifically a Hot vanilla cappuccino with whole milk (camera in car recorded it all). The person at the window hands him and Iced cappuccino with Mocha. My husband tells him it’s wrong and the manager told him they cannot change it that he has to stick with that drink. WTH?? When YOU ARE IN THE WRONG?? Worst service ever received. This goes to those on shift Friday August 15th at 8:15am. Maybe yall need to be retrained. Also yall burnt my bagel bites…
Atmosphere: 3
Food: 2
Service: 1
Went in almost 3:pm. There was hardly any donuts on display. Stood there for a good 15 minutes while two worker with headphones. Saw me but didn't wait on me. Finely said really loudly before I left. Without buying anything. I guess no one worker's here. I don't know why this place is still open?
I Had ordered two drinks one was missing the toppings and the other one came out too strong. I want to give Moises the recognition for giving such an amazing customer service. He fixed my drinks with 0 attitude, was respectful,Positive,Understanding and took the time to make sure I was happy with my drinks. I give him a 5 star rating for being a good employee.
Atmosphere: 5
Food: 4
Service: 5
Really bad customer service at this place the lady was very rude refuse to take my order no wonder why this place is so unpopular
Atmosphere: 1
Service: 1
Jonathon and the other lady working did s great job. Made my coffee perfectly. They deserve a bonus. Super kind. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Hashbrowns had that dishwater taste. The matcha latte was ok, not the best. Worker had an attitude when I tried fixing a problem. Wouldn’t recommend eating here.
Today was my second time going to this location of Dunkin’ Donuts and again they disappointed. The first time for one drink it took them 15 minutes to make one and I thought because they were busy so I decided to go again. Today was more of a big No for me I order a matcha and asked for less ice and somehow that meant less oz of my drink due it was serve all the way. I feel like I got scammed for my money and what they advertised I am paying for.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Poor customer service order a drink with less ice and they gave me a cup half full then she u asked for almond milk they gave me regular milk . Don’t buy coffee it’s a Starbucks right next door
Update they are still Wilton the same bull need to close this store down at this point this is the drink they tried to give me and they don’t. Understand special request for drinks
Atmosphere: 1
Food: 1
Service: 1
Tried this place twice
I was served expired milk in my coffee and they burnt my sandwiches twice whole thing just tasted black like they don't clean the grill and mix it with a bunch of other meat
Food: 1
Service: 1
Good food and great service! Definitely pleased!
Atmosphere: 4
Food: 5
Service: 5
Train your staffs, check your staffs working attitude and what services are they providing to your customers.
Chat and ignore customers need for restroom, waited 20 minutes for a mobile order that was ordered 15 min ahead of arrival.
Check 03/08/2025 - 1pm who’s the workers in the store. Unbelievable
Atmosphere: 1
Food: 1
Service: 1
The service in here is TERRIBLE
Atmosphere: 4
Food: 4
Service: 4
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