El Pollo Loco

2501 S Bristol St, Santa Ana
(714) 641-3843

Recent Reviews

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Louie's “Louie” Adventures

check your order before leaving the drive through everything will be wrong

Richard M

The chicken is always fresh, and the staff is friendly and ready to help.

Food: 5

Service: 5

Jorge Garcia

Great customer service amazing food

Atmosphere: 5

Food: 5

Service: 5

Marpaf

We always order at this location on 07/30/2024 when we arrived to order a takeout order, we had to place the order ourselves in the new system they have since they no longer have staff to take the orders, and the truth is that it is very It was complicated, the orders went wrong, apart from the fact that the chicken was tasteless and very dry, that had never happened to us, the staff has never been very attentive but at least the food tasted good and it was easy to place the orders now my family doesn't even have that and I are seriously thinking about other options

Paul Barrera

Jesse great help

Atmosphere: 5

Food: 5

Service: 5

Maria Hernandez

He's not the crazy chicken I knew. Now they don't give dishes, they don't give sauce or they limit it, the atmosphere is not familiar like before, the service is not like before, instead of improving it is being lost... You no longer feel that satisfaction when visiting Pollo Loco. I hope it gets resolved.

Atmosphere: 1

Food: 2

Service: 1

Marcelino Bernabe

The service cleans the taste of the food well, the only thing is the very high price and the small pieces of chicken and that is how it is in all the crazy chicken restaurants

Atmosphere: 3

Food: 3

Service: 3

Mark Moore

Food is good for the price a service was quick

Atmosphere: 3

Food: 5

Service: 5

Moises Armendariz

As always, the best grilled chicken with its exquisite sauces and its delicious accompaniments. The only bad thing is that they no longer have the sauce and vegetable bar, now they give everything to you with your order.

Atmosphere: 4

Food: 5

Service: 5

PJ Clarke

Forgot my salad, Mac, silverware, and salsa. Triple check your order or go to a different

Atmosphere: 1

Food: 1

Service: 1

Iratze Quiroz

no bad, I asked for a burrito without spice and obviously they didn’t hear and I got spice and had to drink 5 water bottle don’t buy the workers obviously don’t know how to listen. I got this order 3 times without spice and it comes good but this time they don’t know how to listen.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Guacamole

un kochito kalles

Magnificent

sara rangel

The delicious crazy chicken with its beans and hot rice in this cold MMM? Thank

Food: 5

Sara Morales

The cashier that took our order was super nice and patient. Not only with us, but also with other customers. Proud of that kid, who ever he is ?I wish I could’ve got his name so that I can give him a shout out here and maybe he could get a raise or something lmao.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Kaila Gilbert

fresh and delicious -- got street tacos and an order of churros. Customer service was

Food: 5

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