El Pollo Loco

2501 S Bristol St, Santa Ana
(714) 641-3843

Recent Reviews

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La Cocina Mesa Verde

Today it’s may 21 -25 this is one of my favorite places but today I get the chicken very dry I know chik Brest is dry but toda I don’t know and the caslow salad was no flavor at all was very dry if you want tips for this let me know I still be your costumer this is my advice

Luis “chivas” lpz

Worse!! Bad service and not even clean place

Sean Schick

Manager not professional.do make mistake
On your order,this branch deny servicecor order for their promotion.
I dont like the way running this business

Roger Holmes

Order 2 avocado chicken salads and one chicken breast received.
Very little avocado in the salad which I've been coming here for years and no chicken Breast. In order. order number 2940. Restaurant. #5327

Louie's “Louie” Adventures

check your order before leaving the drive through everything will be wrong

Richard M

The chicken is always fresh, and the staff is friendly and ready to help.

Food: 5

Service: 5

Jorge Garcia

Great customer service amazing food

Atmosphere: 5

Food: 5

Service: 5

Marpaf

We always order at this location on 07/30/2024 when we arrived to order a takeout order, we had to place the order ourselves in the new system they have since they no longer have staff to take the orders, and the truth is that it is very It was complicated, the orders went wrong, apart from the fact that the chicken was tasteless and very dry, that had never happened to us, the staff has never been very attentive but at least the food tasted good and it was easy to place the orders now my family doesn't even have that and I are seriously thinking about other options

Paul Barrera

Jesse great help

Atmosphere: 5

Food: 5

Service: 5

Maria Hernandez

He's not the crazy chicken I knew. Now they don't give dishes, they don't give sauce or they limit it, the atmosphere is not familiar like before, the service is not like before, instead of improving it is being lost... You no longer feel that satisfaction when visiting Pollo Loco. I hope it gets resolved.

Atmosphere: 1

Food: 2

Service: 1

Marcelino Bernabe

The service cleans the taste of the food well, the only thing is the very high price and the small pieces of chicken and that is how it is in all the crazy chicken restaurants

Atmosphere: 3

Food: 3

Service: 3

Mark Moore

Food is good for the price a service was quick

Atmosphere: 3

Food: 5

Service: 5

Moises Armendariz

As always, the best grilled chicken with its exquisite sauces and its delicious accompaniments. The only bad thing is that they no longer have the sauce and vegetable bar, now they give everything to you with your order.

Atmosphere: 4

Food: 5

Service: 5

PJ Clarke

Forgot my salad, Mac, silverware, and salsa. Triple check your order or go to a different

Atmosphere: 1

Food: 1

Service: 1

Iratze Quiroz

no bad, I asked for a burrito without spice and obviously they didn’t hear and I got spice and had to drink 5 water bottle don’t buy the workers obviously don’t know how to listen. I got this order 3 times without spice and it comes good but this time they don’t know how to listen.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Guacamole

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