El Pollo Loco
2501 S Bristol St, Santa Ana
(714) 641-3843
Recent Reviews
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check your order before leaving the drive through everything will be wrong
The chicken is always fresh, and the staff is friendly and ready to help.
Food: 5
Service: 5
Great customer service amazing food
Atmosphere: 5
Food: 5
Service: 5
We always order at this location on 07/30/2024 when we arrived to order a takeout order, we had to place the order ourselves in the new system they have since they no longer have staff to take the orders, and the truth is that it is very It was complicated, the orders went wrong, apart from the fact that the chicken was tasteless and very dry, that had never happened to us, the staff has never been very attentive but at least the food tasted good and it was easy to place the orders now my family doesn't even have that and I are seriously thinking about other options
Jesse great help
Atmosphere: 5
Food: 5
Service: 5
He's not the crazy chicken I knew. Now they don't give dishes, they don't give sauce or they limit it, the atmosphere is not familiar like before, the service is not like before, instead of improving it is being lost... You no longer feel that satisfaction when visiting Pollo Loco. I hope it gets resolved.
Atmosphere: 1
Food: 2
Service: 1
The service cleans the taste of the food well, the only thing is the very high price and the small pieces of chicken and that is how it is in all the crazy chicken restaurants
Atmosphere: 3
Food: 3
Service: 3
Food is good for the price a service was quick
Atmosphere: 3
Food: 5
Service: 5
As always, the best grilled chicken with its exquisite sauces and its delicious accompaniments. The only bad thing is that they no longer have the sauce and vegetable bar, now they give everything to you with your order.
Atmosphere: 4
Food: 5
Service: 5
Forgot my salad, Mac, silverware, and salsa. Triple check your order or go to a different
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
no bad, I asked for a burrito without spice and obviously they didn’t hear and I got spice and had to drink 5 water bottle don’t buy the workers obviously don’t know how to listen. I got this order 3 times without spice and it comes good but this time they don’t know how to listen.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Guacamole
Magnificent
The delicious crazy chicken with its beans and hot rice in this cold MMM? Thank
Food: 5
The cashier that took our order was super nice and patient. Not only with us, but also with other customers. Proud of that kid, who ever he is ?I wish I could’ve got his name so that I can give him a shout out here and maybe he could get a raise or something lmao.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
fresh and delicious -- got street tacos and an order of churros. Customer service was
Food: 5
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