We are always up for some ice cream. We have driven nearby multiple times and we were finally in the plaza, so we decide to give it a try. The inside is such a throwback to other old ice cream shops, definitely very nostalgic and homey. The staff is very friendly and gives great suggestions. If you're indecisive like me, it can be tough choosing a flavor, especially since they do not provide samples. Like I mentioned earlier, the staff is very knowledgeable and helped us pick some flavors they thought we might enjoy the best. We ended up getting a two scoop cup of peanut butter oreo and lucky charms. The lucky charms is surprisingly not overly sweet. The flavor was really good and the pb oreo was also great. Definitely worth a visit if you love ice cream and are in the area
Andre
The best ice cream in CA.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Scoop
Katie H.
The ice cream here is so delicious with many flavors to choose from. They make ice cream cones dipped in chocolate and giant ice cream sandwiches. They have a small food item list as well. I personally only go for their ice cream but I have friends who have eaten there and liked the food as well. They are always friendly and quick to greet and serve. Simple seating and hand drawn menu board makes it feel like home. It's really a tasty and cute spot for a good ice cream. Hope you try it at least once.
Hannah N.
One of the best ice cream shops around! My all-time favorite is the mint cookies and cream. I recently got the peanut butter chocolate, and it's also really good. The workers are nice. I like the old school interior with the booths and a few tables in the middle. It doesn't look very bright inside, though. It's a nice place to sit and enjoy ice cream with family and friends!
Deborah L.
Thank you to Sosan and team for making a custom order flavor out of season for a birthday surprise. He loved it!
Edward Yannelli
Walked in to order ice cream but left before I ordered because they were apparently to busy with the 2 customers sitting down that after 10 min nobody even acknowledged our presense
Krista S.
No samples at an ice cream shop??? Really?? I'll stick to confetti's where they still give them. Boooooo.
McKenna B.
Such a cute ice cream shop! The flavors were exceptional. We love butter beer, coffee oreo, and almond roca. All the staff was very friendly and inviting! Highly recommend Hans!
Kristie P.
Very disappointed with this visit... we went this afternoon approx 3:20 & they were not busy. We got our ice cream quicky. Decided to get a couple of hot sandwiches there. The gal took our order quickly, gave us options of sides, & said it would be 10-15 minutes for it to be ready. Waited 15 minutes, not ready. Waited 5 more, not ready. We checked again, 5 minutes, not ready & we're told at that point they have no more macaroni salad as a side & what we want instead. It took 30+ minutes to make two sandwiches that were barely grilled for approximately $10 each & they wait to the last minute to let us know they ran out of our requested side. The store didn't get busy until we finally got our sandwiches. Please... get more staff, train staff how to prepare food correctly or don't offer food & stick to ice cream .
Rich Paulin
We got ice cream which was great and then we waited 40 minutes for two freaking sandwiches. Totally unacceptable at 3:30 on a Saturday afternoon when they weren't even busy.
I’ve been going to this location for 30+ years. Have taken most friends and relatives too. My 2 daughters have great memories going there since they were little. We recently moved to Riverside, however, we continue going 1-2 a month.Every time we go we see new employees (most of the time young girls - in their early twenties- who either do not receive good training or management is not taking the time to supervise who are they hiring.Most of the time, tables remain dirty for over 10 minutes even when new customers are already seated and there’s not that many people. Employees are most of the time working very slow and don’t have an urgency for making sure customers receive their ice cream in a timely manner. I have asked three employees in three different occasions to please wear a glove when touching my peeled banana after they handle money, sometimes they have a bad attitude, and tables are most of the time dirty!Last night we went, @ around 8pm, Friday 2/23/24, party of 5, got a table (completely dirty), waited for someone for almost 10 min to take our order (there’s was only 2 customers in front of us and there were 3 employees).I asked the girl to please clean our table, she said yes, took our order, we waited for other 10 min to get our ice cream and for her to clean our table. All of us got something wrong on our ice cream order even when she wrote everything down. We waited other 3-5 min to get fixed. It is not that hard to read what you write when you take an order! Management : please provide a good training to all of your new employees! Increase the salary maybe? Do whatever you need to do so you don’t start loosing loyal customers. This place is nothing compared to what it was 20 years ago. Ice cream is the best, but customer service is the worst! Will try new locations!
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Strawberry
Orhan Diz
Hans ice cream is what I would imagine an ice cream parlor was in the 50s.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Banana Split
Mark Storer
Ordered a pint of mint cookies and cream. It hit the spot. EXCELLENT!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth
The employee girl was not friendly and was not happy with us. You can't taste the ice cream. But how to know if I like it or not, it's absurd. We did not like the place, the staff is terrible, the kitchen is dirty, the ice cream buckets and the fridge itself is dirty, the place has a dead
Atmosphere: 1
Food: 1
Service: 1
Spencer Koenig
Definitely the best ice cream in Orange County! Incredible selection and staff. The candie waffle cones are to die for.
We are always up for some ice cream. We have driven nearby multiple times and we were finally in the plaza, so we decide to give it a try. The inside is such a throwback to other old ice cream shops, definitely very nostalgic and homey. The staff is very friendly and gives great suggestions. If you're indecisive like me, it can be tough choosing a flavor, especially since they do not provide samples. Like I mentioned earlier, the staff is very knowledgeable and helped us pick some flavors they thought we might enjoy the best. We ended up getting a two scoop cup of peanut butter oreo and lucky charms. The lucky charms is surprisingly not overly sweet. The flavor was really good and the pb oreo was also great. Definitely worth a visit if you love ice cream and are in the area
The best ice cream in CA.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Scoop
The ice cream here is so delicious with many flavors to choose from. They make ice cream cones dipped in chocolate and giant ice cream sandwiches. They have a small food item list as well. I personally only go for their ice cream but I have friends who have eaten there and liked the food as well. They are always friendly and quick to greet and serve. Simple seating and hand drawn menu board makes it feel like home. It's really a tasty and cute spot for a good ice cream. Hope you try it at least once.
One of the best ice cream shops around! My all-time favorite is the mint cookies and cream. I recently got the peanut butter chocolate, and it's also really good. The workers are nice. I like the old school interior with the booths and a few tables in the middle. It doesn't look very bright inside, though. It's a nice place to sit and enjoy ice cream with family and friends!
Thank you to Sosan and team for making a custom order flavor out of season for a birthday surprise. He loved it!
Walked in to order ice cream but left before I ordered because they were apparently to busy with the 2 customers sitting down that after 10 min nobody even acknowledged our presense
No samples at an ice cream shop??? Really?? I'll stick to confetti's where they still give them. Boooooo.
Such a cute ice cream shop! The flavors were exceptional. We love butter beer, coffee oreo, and almond roca. All the staff was very friendly and inviting! Highly recommend Hans!
Very disappointed with this visit... we went this afternoon approx 3:20 & they were not busy. We got our ice cream quicky. Decided to get a couple of hot sandwiches there. The gal took our order quickly, gave us options of sides, & said it would be 10-15 minutes for it to be ready. Waited 15 minutes, not ready. Waited 5 more, not ready. We checked again, 5 minutes, not ready & we're told at that point they have no more macaroni salad as a side & what we want instead. It took 30+ minutes to make two sandwiches that were barely grilled for approximately $10 each & they wait to the last minute to let us know they ran out of our requested side. The store didn't get busy until we finally got our sandwiches. Please... get more staff, train staff how to prepare food correctly or don't offer food & stick to ice cream .
We got ice cream which was great and then we waited 40 minutes for two freaking sandwiches. Totally unacceptable at 3:30 on a Saturday afternoon when they weren't even busy.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Double Scoop
Restaurantji Recommends
I’ve been going to this location for 30+ years. Have taken most friends and relatives too. My 2 daughters have great memories going there since they were little. We recently moved to Riverside, however, we continue going 1-2 a month.Every time we go we see new employees (most of the time young girls - in their early twenties- who either do not receive good training or management is not taking the time to supervise who are they hiring.Most of the time, tables remain dirty for over 10 minutes even when new customers are already seated and there’s not that many people. Employees are most of the time working very slow and don’t have an urgency for making sure customers receive their ice cream in a timely manner. I have asked three employees in three different occasions to please wear a glove when touching my peeled banana after they handle money, sometimes they have a bad attitude, and tables are most of the time dirty!Last night we went, @ around 8pm, Friday 2/23/24, party of 5, got a table (completely dirty), waited for someone for almost 10 min to take our order (there’s was only 2 customers in front of us and there were 3 employees).I asked the girl to please clean our table, she said yes, took our order, we waited for other 10 min to get our ice cream and for her to clean our table. All of us got something wrong on our ice cream order even when she wrote everything down. We waited other 3-5 min to get fixed. It is not that hard to read what you write when you take an order! Management : please provide a good training to all of your new employees! Increase the salary maybe? Do whatever you need to do so you don’t start loosing loyal customers. This place is nothing compared to what it was 20 years ago. Ice cream is the best, but customer service is the worst! Will try new locations!
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Strawberry
Hans ice cream is what I would imagine an ice cream parlor was in the 50s.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Banana Split
Ordered a pint of mint cookies and cream. It hit the spot. EXCELLENT!
Atmosphere: 5
Food: 5
Service: 5
The employee girl was not friendly and was not happy with us. You can't taste the ice cream. But how to know if I like it or not, it's absurd. We did not like the place, the staff is terrible, the kitchen is dirty, the ice cream buckets and the fridge itself is dirty, the place has a dead
Atmosphere: 1
Food: 1
Service: 1
Definitely the best ice cream in Orange County! Incredible selection and staff. The candie waffle cones are to die for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Scoop