Jack In The Box

1502 S Main St, Santa Ana
(714) 543-9433

Recent Reviews

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Hobodarkness

I mean its jack its consistently decent. Doesnt blow me out of the water, but its reliable

Arcelia Marquez

Delicious food

Food: 4

Service: 4

Lisa Schaefer

This is an average Jack in the box. The person who took my order was nice.

Atmosphere: 3

Food: 3

Service: 4

Jesus S

Ordered food for pickup on the app, got here about 945, doors were locked with chain from the inside, so I had to get in the drive thru line and wait for my order pick up when I could've gotten it inside way sooner. I explained to the lady that the door was locked before 10pm. She told me it wasn't locked but I w pulled on both handles and it was locked, chains were visible. What was the point of ordering a head of time if we have to wait in the drive thru line anyways?

Atmosphere: 1

Food: 1

Service: 1

Oscar Elias

We had made it in time, and they said that they are closed, which makes no sense because we made it in time 20 minutes before closing. They had enough time to service us but denied our order. This is definitely a bad service when they supposedly close at 2am, which is a lie they close earlier than 2 am.
They close way before 30 minutes before 2 am.
So don't believe the time frame this jack closes before what they actually say on google maps

Rosie Salgado

Went last night my service was fast and food was great young lady at the drive thru was super polite

Atmosphere: 5

Food: 5

Service: 5

Diana Arredondo

Best Ice coffee is Jack in the box !!

Service: 4

Recommended dishes: Egg Rolls

Molly Adams

The service was great however the food was slopped together. Fries were old and cold, the whole meal was a waste of money. Will not be going back there.

Atmosphere: 1

Food: 1

Service: 5

eduardo alvear

This is the third time they get my order wrong. I have to ask for my card back because the drive-through attendant is not paying attention and completely forget to hand me my card. Says there is one ranch dipping sauce limit on my order. He’s now getting $20 an hour, gets my order wrong, forgets to give me my card back, and limits my dipping sauce to one. Absolutely horrendous.

Atmosphere: 1

Food: 1

Service: 1

4ever Lopez

Very good person and great service. I love the food and they really have a great worker who provides great service and makes you feel comfortable and trustworthy. She is on the afternoon shift. I don't remember her name very well. If it's Ana or something like that, thank you. for their great attention to their consumers

ruben lopez becerra

Very friendly when they serve you and close to my house

Atmosphere: 5

Food: 5

Service: 5

Ramon Castellon

Y'all getting paid 20 an hour and still get my order wrong....???‍♂️

Atmosphere: 2

Food: 1

Service: 2

LIONA PERALES ELIAS

They guy on the drive thru was very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jumbo Jack

J Man

I've been coming to this Jack in the box since i can remember i live in the area. Lately, the food and the service have been getting worse and worse. Recently visited this location for a pick up order. They not only got order wrong but when they went to correct order it was a hassle and to make matters worse. Jacks spicy chicken sandwich was horrible, undercooked, and disgusting. Sandwich was rushed. Not cooked all the way. Chicken not being cooked all the way is disgusting and can get people really sick. Also, i ordered tacos from here they tasted nasty oily they definitely don't change their oil often. I do not think i will be returning to this location anymore. Customer service sucks how do you mess up an online order and then have the nerve to argue about it. I had a receipt and had to show them 3 times. Did not eat any of the food. I had to throw it away.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Sandwich, Jumbo Jack, Cheeseburger, Tacos 2

Veronica Shadow

At this location they do drinks for you always have unsweetened ice tea with no ice but my guest has half Dr pepper and half Powerade and a little water guy said wow ok that's ok then used jackets points for 2 for 99 tacos good deals jack

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Chicken Sandwich, Jr Bacon Cheeseburger, Tiny Tacos

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