What the heck you mean no more extra teriyaki sauce?!!! If that ain’t bad enough the teriyaki sauce you do pay for isn’t enough to penetrate the rice brick
Heavy sigh Please do better Jack
Food: 1
Service: 5
Kevin Mullett (Kev)
It's Jack in the Box so you know what to expect. Very polite staff and a clean restaurant
Hit the drive thru this morning for a bacon ultimate cheeseburger combo plain. What I received was a plain burger but with no bacon. This also happened the last time I was here 4 weeks ago. I called then to inform them about the issue but it looks like someone missed the memo. Now today. Of course it happened again on my 30 min lunch hour. I called and let them know that I was returning for a refund. All good right? Well no. To the lady who helped me with my refund. You're lucky I don't plaster your name on here. Mam you have a bad vibe about you how can you look at me with a mad face and treat a customer with no respect. Look me in my eyes when you're making contact with customers. Humble yourself and your team. If your upset at this don't take it out on anyone but yourself. I'm a regular missy and I see you and that attitude is very apparent. Jack! I love your food offerings but I'm not going to waste anymore time coming to this location. Thank you.
Atmosphere: 1
Food: 1
Service: 2
Charles Yu
Hard working people in the box. Thanks guys.
Atmosphere: 4
Food: 4
Service: 5
May Sokala
My one and only place to eat 😋
Atmosphere: 5
Food: 5
Service: 5
Andre Bocancea
Fast and clean I'll go again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Chicken Sandwich
wes zingy
Please don't go they suck at service and they tried to food poison us with there meal
Connor
They were fast but forgot to get the order right. Messed up the drink and then gave me the right one, which I should have take as a warning to check everything, and when I parked at home to eat they got the order wrong. Do your customers need to do your job for you?
The drive-thru person behind the mic made us wait 2-3 mins before we could order. He didn't take my order right and we got the wrong items. Mind you, the items were hard and didn't taste good. The ham was old and disgusting. It was around 8-9pm and no cars were around. Honestly, a horrible experience for it being my first time at this location.
Atmosphere: 1
Food: 1
Service: 1
Casey McCann
Soda machine was broken, place seemed run-down in general. If the customer areas are that bad, I shudder to think what must be happening in the back where we can't see. Gross.
I've already complained on your feedback site, so if I get a canned reply to this review I'll take it as proof you don't care and never go back.
Atmosphere: 1
Food: 3
Service: 1
Cai
Brian working the night shift has excellent customer service skills and I appreciate his effort in making sure our order was right, we ordered a lot of food. Thank again
Atmosphere: 5
Food: 5
Service: 5
Julie Streenz
The staff working this evening just didn't care. I live nearby and come here often. I've rarely had any problems. Tonight, I ordered my usual with no lettuce, but to my dismay, received the items with lettuce. I also had to ask for taco sauce for the tacos I ordered. I didn't receive a receipt, so I have no way to send a specific review to corporate. The staff's only concern seemed to be with doing the bare minimum. The store wasn't even busy. I've worked restaurants and retail most of my life and understand the hustle. This was just disappointing.
What the heck you mean no more extra teriyaki sauce?!!! If that ain’t bad enough the teriyaki sauce you do pay for isn’t enough to penetrate the rice brick
Heavy sigh
Please do better Jack
Food: 1
Service: 5
It's Jack in the Box so you know what to expect. Very polite staff and a clean restaurant
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Bacon Ultimate Cheeseburger
Hit the drive thru this morning for a bacon ultimate cheeseburger combo plain. What I received was a plain burger but with no bacon. This also happened the last time I was here 4 weeks ago. I called then to inform them about the issue but it looks like someone missed the memo. Now today. Of course it happened again on my 30 min lunch hour. I called and let them know that I was returning for a refund. All good right? Well no. To the lady who helped me with my refund. You're lucky I don't plaster your name on here. Mam you have a bad vibe about you how can you look at me with a mad face and treat a customer with no respect. Look me in my eyes when you're making contact with customers. Humble yourself and your team. If your upset at this don't take it out on anyone but yourself. I'm a regular missy and I see you and that attitude is very apparent. Jack! I love your food offerings but I'm not going to waste anymore time coming to this location. Thank you.
Atmosphere: 1
Food: 1
Service: 2
Hard working people in the box. Thanks guys.
Atmosphere: 4
Food: 4
Service: 5
My one and only place to eat 😋
Atmosphere: 5
Food: 5
Service: 5
Fast and clean
I'll go again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Chicken Sandwich
Please don't go they suck at service and they tried to food poison us with there meal
They were fast but forgot to get the order right. Messed up the drink and then gave me the right one, which I should have take as a warning to check everything, and when I parked at home to eat they got the order wrong. Do your customers need to do your job for you?
The best
Atmosphere: 5
Food: 5
Service: 5
Iced coffee + tacos 🌮
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The drive-thru person behind the mic made us wait 2-3 mins before we could order. He didn't take my order right and we got the wrong items. Mind you, the items were hard and didn't taste good. The ham was old and disgusting. It was around 8-9pm and no cars were around. Honestly, a horrible experience for it being my first time at this location.
Atmosphere: 1
Food: 1
Service: 1
Soda machine was broken, place seemed run-down in general. If the customer areas are that bad, I shudder to think what must be happening in the back where we can't see. Gross.
I've already complained on your feedback site, so if I get a canned reply to this review I'll take it as proof you don't care and never go back.
Atmosphere: 1
Food: 3
Service: 1
Brian working the night shift has excellent customer service skills and I appreciate his effort in making sure our order was right, we ordered a lot of food. Thank again
Atmosphere: 5
Food: 5
Service: 5
The staff working this evening just didn't care. I live nearby and come here often. I've rarely had any problems. Tonight, I ordered my usual with no lettuce, but to my dismay, received the items with lettuce. I also had to ask for taco sauce for the tacos I ordered. I didn't receive a receipt, so I have no way to send a specific review to corporate. The staff's only concern seemed to be with doing the bare minimum. The store wasn't even busy. I've worked restaurants and retail most of my life and understand the hustle. This was just disappointing.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Egg Rolls, Nacho Monster Taco, 2 Tacos
Employees are very rude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breakfast Platter
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