Little Caesars Pizza
1442 S Bristol St, Santa Ana
(714) 545-3099
Recent Reviews
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Food quality has gone down the drain. I doubt the popular items are made fresh, after a single day the crust/bread turns nearly rock hard. It seems like the employees make them a day or two before so they have less work to do. And if it is made fresh, it's made poorly.
**Extremely Disappointing – Unprofessional and Unapologetic Service**
I had a terrible experience with my recent online order . Not only was my order not ready at the time it was supposed to be, but I also noticed other customers were waiting for up to 30 minutes for their online order as well. The whole point of ordering online is to avoid waiting in long lines and make the pickup process faster, but that was not the case here. I understand delays will occur but It seemed like no one was prepared or bothered to manage the orders properly. The employee (Ethan) I interacted with was incredibly unprofessional—no apology, no explanation, and instead of being helpful, he was very dismissive and a bit confrontational in front of other customers. It's clear that customer service isn’t a priority here. This experience was frustrating and disappointing. Hopefully, management will take notice and address the issues with their staff.
Atmosphere: 2
Food: 2
Service: 1
if I can give it no stars I would. ordered online for delivery at 9pm and it took them a hour to make my food only to just cancel it. never again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crazy Bread, Caesar Wings, Custom Round Pizza
Love it. Good customer service
Atmosphere: 5
Food: 5
Service: 5
Terrible experience , been coming here for over 10yrs. And this time bad customer service by young chubby male worker working the counter on 11/01 2pm. All he had to do was hand me my pizza that I had ordered thru the app due to there pizza portal not working. Made me get back of the line. So I canceled order ridiculous.
Service: 1
Pizza is always fresh, customer service is great. Clean store and there's always peperoni pizzas available in the warmers Ready to go. I always drive to this store even tho i live 25 minutes away.
Atmosphere: 5
Food: 5
Service: 5
Super disgusting, do yall even wear hair nets?..And let’s not even go with the customer service. Cashier was rude, didn’t wanna give the ranch I legit purchased, gave some bad attitude.
It took 30 minutes to get two pizza out ai was parked out side and I could see the employees standing around and talking they were not busy at all I called 20 min in to it and the guy said it's almost ready when I finally got my pizza edges were burnt they clearly left it in to long and
my pizza warm at best as if it had been sitting for a while Wost Part was the kid took my cash wearing the same gloves he used to make the food. I doubt he changed them.
Around plaza lots of people who looks like drug damaged. Pizza cut not evenly. Too much red sauce. Bag soiled inside by sauce. Definitely not worth to come back.
Atmosphere: 2
Food: 1
Service: 3
Laughing in the back to have me wait and say they gave the pizza to someone else already was on my lunch pos service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The best pizza
Horrible I ordered online & someone took my pizza I had to wait
Atmosphere: 1
Food: 1
Service: 1
I'm not really a fan of the pizza . But the crazy bread omg I love so much!!! ❤️
Atmosphere: 2
Food: 2
Service: 4
Best little Caesars pizza in town. Others re-heat and serve to customers day old pizza. This little Caesars serves fresh, piping hot pizza. The downside is that there's usually a 10-15 min wait for your pizza to be made. If you want to save some time, order through the app. 10/10
Atmosphere: 3
Food: 5
Service: 4
I've been to this location a few times I've been meaning to write a review about it the best customer service I've had is from a young man named Danny he recently became an assistant manager manager I believe it's been a while I've known him for years since he was a little boy. And to see what he's doing at this location and the way he took my order and made sure it was for filled he even looked at the Pizza this isn't right he got rid of it and redid it the right way was super delicious that's what I call outstanding customer servicethe angels up above would be proud of you
Atmosphere: 5
Food: 5
Service: 5
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