McDonald's
1011 17th St, Santa Ana
(714) 667-1164
Recent Reviews
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The staff here is very kind, there’s an employee walking to the tables offering to provide sauce and take trash, welcoming incoming guests. This location still has the soda fountain in the lobby. And my food came out super fresh. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Wow, very friendly services.
Atmosphere: 5
Food: 5
Service: 5
Closed extra early on a weekend, only letting cars in the drive-thru
Customer service is gone 😒 . Does not exist. The person who brought my order to the table did not confirm order number, little less greeted me. The person just walked up and placed the tray on the table and walked away. I asked for some ketchup and totally ignored me. I walked up to the counter just to be ignored some more. I just reached over the counter and grabbed a hand full of ketchup. The whole floor is sticky, trash cans, windows are all smudged. Tables are being clean by young woman (employee) with the same dampped tissue/ wipe.
Atmosphere: 1
Food: 2
Service: 1
Came for lunch today. Everything was good
Until the high school kids(all boys) came in. Just taking up the tables laying back on seats.
Most of them didn't order food.
Just taking up space.
I am a older person who walks with a limp(bad knee)
I guess when they starred at me they should have noticed.
But, no way was someone going to move.
Mcdonlds please inform these things, to the walk ins,that you are serving walk in and buying customers.
This is NOT a rest stop to hang out.
Buying customers or rest stop?
Atmosphere: 1
Food: 5
Service: 5
I ordered threw my phone and I wanted 30 minutes and I never got my food so I left.
Service: 2
They constantly make you drive out to the numbered spots then forget about you. I am not coming here anymore.
Atmosphere: 1
Food: 1
Service: 1
Very quick and good service!!!
Locally owned, so it would be good for local economy as well~
Atmosphere: 5
Food: 5
Service: 5
The staff was extremely helpful and the restaurant was clean
Atmosphere: 5
Food: 5
Service: 5
Extremely friendly staff. I never leave reviews on fast food, because it’s fast food, what do you each expect? But the guy at the register wearing the vest was extremely friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lots of great staff, and management who work with efficiency and care. As a local I've come to know many on a first name basis, among the many notable standouts George M. Consistently goes above and beyond for the care of the customer, kudos to everyone employed here
Great service, fast service even when its packed. Upbeat environment.
Atmosphere: 5
Food: 5
Service: 5
Big Mac and fries are always great but I wish they would go back to serving grilled chicken sandwiches and grilled chicken salads. There is nothing healthy on the menu.
Atmosphere: 5
Food: 5
Service: 5
I was waiting for more than 15 minutes nobody came if I wanted to place an order I just walked out.
Atmosphere: 1
Food: 1
Service: 1
Very rude manager
Need to train better employees
They pay more attention to their small talks and laughs that us customers
Remember we pay your salary we EXPECT RESPECT AND BETTER SERVICE
Atmosphere: 1
Food: 1
Service: 1
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