McDonald's
1011 17th St, Santa Ana
(714) 667-1164
Recent Reviews
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Very rude manager
Need to train better employees
They pay more attention to their small talks and laughs that us customers
Remember we pay your salary we EXPECT RESPECT AND BETTER SERVICE
Atmosphere: 1
Food: 1
Service: 1
Came in at 10:40 march 11 2025 I asked the girl for something and completely didn't care to give me what I asked for. I said please and few seconds later she completely forgot check your bag . When I had to go all the way around to ask for ketchup and ranch at the speaker again, I had to get in mind again. She also forgot to give the people in front of me their bag too. The lady's obviously not paying attention at all. And then she gives me an attitude while she's giving me the stuff she forgot Embarrassing
Atmosphere: 1
Food: 3
Service: 1
Can't ever get a order correct, called multiple times and took 6 different calls to finally get someone to pick up. Today I was missing a hashbrown that was 3.19 and can't even get a refund for something I paid for!!! So annoying just wasting money for nothing.
Atmosphere: 1
Food: 1
Service: 1
The biggest problem with McDonalds is someone in corporate decided to put onion, mustard, ketchup, and pickle on every hamburger unless it is requested not to. I hate this!! Even though I scrape all of it off I taste the pickle. Shoot the corporate in charge to make ALL burgers with what THEY like. In a purist don’t tell me what I need or like on my burger!
Atmosphere: 4
Food: 3
Service: 4
My boys like McDonald's but somehow they always manage to get our orders wrong and every time we door dash they always forget to add bbq sauce. These boys love their bbq sauce. Prices have gone up like everywhere else, but they still have good deals
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Big Mac, Cheeseburger, Mcchicken, French Fries, Chicken Mcnuggets
There weren't many people and even so it took them too long, because they were talking in the kitchen and not working. Terrible service
Atmosphere: 1
Food: 3
Service: 1
Everything was great food wise ... but the only problem I had was there was no where to charge my phone this made me upset.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, French Fries
No good service
Inside the lobby there is never a cashier in the front ready to take orders they took literally 10 min to come to the front and thats because I said “is anyone helping the front?” And the kitchen had to tell someone very bad!
Atmosphere: 4
Food: 3
Service: 1
Kid-friendliness: Playground unsure
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Love McDonald's good food but way too expensive we eat at del taco it’s clean excellent food and very affordable
Parking: Parking was right in front of restaurant parking was good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac, Hamburger
Horrible experience not only does the menu show number 5 with two sandwiches but you only get one and I requested four creams and four sugars and got nothing felt like the people there hated working there not going there again. I they didn't give me my purchase receipt.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Messed up my order after waiting for it to be taken. Gave me old fries and I’m missing food.
Atmosphere: 1
Food: 1
Service: 1
Parking: There is a lot of parkings.
Kid-friendliness: Kid friendly okay
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappé, Quarter Pounder Hamburger, Sausage Mcmuffin, Big Mac, Hamburger, Hot Fudge Sundae, Cheeseburger, Mcchicken, Egg Mcmuffin, French Fries, Hash Browns, Sausage, Chicken Mcnuggets, Filet-O-Fish
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