Thanks to long I had a amazing customer service and food was delicious thank you so much he was very attentive and sharp and very funny I like that!!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Serrano
This location is always friendly, but I do have to ask for everything fresh if I dont somtimes I get cold frys,who wants cold frys, or a sandwich thats cold. I have been visiting this location since 2012 as I work at John Wayne Airport. Unfortunately 80%of the time they say the icecream machine does not work. Right now we're going on 3 months straight . I visit the restaurant after 8p.m. now . But the daytime shift says the same about 50% of the time.
Overall I love this Mc Donalds when the food is fresh. There are 2 employees that have been there for the longest time and are always so welcoming. 1 is a younger kid with slick back hair,he's Hispanic and im blind so I never get his name. He's been there atleast 5 years. The awsome manager that makes my experience great also is Salvador ,middle aged, handsome bald mexican . He always finds a way to make you laugh or smile. I believe he's promoted to manger, and if I ever have an issue ,he makes it right. I ordered 3 weeks ago 2 double cheeseburgers. I got 2 single burgers . Not only did he replace the order , he gave me a refund for the invoice on my next order.
Atmosphere: 5
Food: 4
Service: 5
Westcoastwinds
Went through the drive-thru to get sausage McMuffin with egg it took 20 minutes and I had to wait outside the hell these people doing inside in 20 plus hour what's the center on their cell phones please hideous
Atmosphere: 1
Food: 1
Service: 1
Luis enrique Bernal
terrible service, great food though
Atmosphere: 1
Food: 4
Service: 1
Michael Nguyen
The girl lied on my face saying that she customized what I ordered when I could clearly see all the steps she did.
Atmosphere: 3
Food: 3
Service: 1
Jenny Tran
Very Nice Service
Atmosphere: 5
Food: 5
Service: 5
Brenda Abinai
Customer service is a joke
Food: 1
Service: 1
Veronica Jimenez
I usually don't like to complain on fast food restaurants but this time I'm going to have to. I went through the drive thru and they forgot my large fries on my order i told the cashier, and he said to wait infront of the restaurant and that someone will bring them.. I had to wait 20 minutes just for fries plus I had to go inside because they didn't bring them to me, the guy forgot about my fries 😕 this is terrible Customer Service.
Leticia Andrade
In this place people do not serve customers quickly because they are talking to each other. I had to wait about 10 minutes for them to attend to me.
Gisela Saute
I don’t know who Maine my combo today but the burger was delicious 🤤
Two white guys working right now terrible service they wouldn’t help the people waiting in line completely ignored them took them almost 10 minutes for a spicy n small fry ??? They kept sighing like they were tired they weren’t even busy ??? I spent more time at the mc Donald’s then at the
Atmosphere: 1
Service: 1
Chuyjesus Vejar
They are disorganized we where on the left side not on the right side to order inside and they told us to make line Gabriela and the manager Zach was looking at me weird the whole time they gave us our order with free fries they good thing they have free refills
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Mcnuggets
Genesis Grijalva
After a long day at work I decided to take my girls out to eat and they love McDonald's... So we came here and the service was super excellent, they were fast attentive and really nice.. thank you Tamari, Cassandra and Zack for the great service!!!
Thanks to long I had a amazing customer service and food was delicious thank you so much he was very attentive and sharp and very funny I like that!!
Atmosphere: 5
Food: 5
Service: 5
This location is always friendly, but I do have to ask for everything fresh if I dont somtimes I get cold frys,who wants cold frys, or a sandwich thats cold.
I have been visiting this location since 2012 as I work at John Wayne Airport.
Unfortunately 80%of the time they say the icecream machine does not work. Right now we're going on 3 months straight .
I visit the restaurant after 8p.m. now .
But the daytime shift says the same about 50% of the time.
Overall I love this Mc Donalds when the food is fresh.
There are 2 employees that have been there for the longest time and are always so welcoming.
1 is a younger kid with slick back hair,he's Hispanic and im blind so I never get his name. He's been there atleast 5 years.
The awsome manager that makes my experience great also is Salvador ,middle aged, handsome bald mexican .
He always finds a way to make you laugh or smile.
I believe he's promoted to manger, and if I ever have an issue ,he makes it right.
I ordered 3 weeks ago 2 double cheeseburgers. I got 2 single burgers .
Not only did he replace the order , he gave me a refund for the invoice on my next order.
Atmosphere: 5
Food: 4
Service: 5
Went through the drive-thru to get sausage McMuffin with egg it took 20 minutes and I had to wait outside the hell these people doing inside in 20 plus hour what's the center on their cell phones please hideous
Atmosphere: 1
Food: 1
Service: 1
terrible service, great food though
Atmosphere: 1
Food: 4
Service: 1
The girl lied on my face saying that she customized what I ordered when I could clearly see all the steps she did.
Atmosphere: 3
Food: 3
Service: 1
Very Nice Service
Atmosphere: 5
Food: 5
Service: 5
Customer service is a joke
Food: 1
Service: 1
I usually don't like to complain on fast food restaurants but this time I'm going to have to. I went through the drive thru and they forgot my large fries on my order i told the cashier, and he said to wait infront of the restaurant and that someone will bring them.. I had to wait 20 minutes just for fries plus I had to go inside because they didn't bring them to me, the guy forgot about my fries 😕 this is terrible Customer Service.
In this place people do not serve customers quickly because they are talking to each other. I had to wait about 10 minutes for them to attend to me.
I don’t know who Maine my combo today but the burger was delicious 🤤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Restaurantji Recommends
They never get my order right
Atmosphere: 1
Food: 1
Service: 1
Two white guys working right now terrible service they wouldn’t help the people waiting in line completely ignored them took them almost 10 minutes for a spicy n small fry ??? They kept sighing like they were tired they weren’t even busy ??? I spent more time at the mc Donald’s then at the
Atmosphere: 1
Service: 1
They are disorganized we where on the left side not on the right side to order inside and they told us to make line Gabriela and the manager Zach was looking at me weird the whole time they gave us our order with free fries they good thing they have free refills
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Mcnuggets
After a long day at work I decided to take my girls out to eat and they love McDonald's... So we came here and the service was super excellent, they were fast attentive and really nice.. thank you Tamari, Cassandra and Zack for the great service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
I liked
Atmosphere: 5
Food: 5
Service: 5
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