Mrs. Fields
2800 N Main St #672, Santa Ana
(714) 972-1128
Recent Reviews
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The girl was so rude, did not seen to want to help me and dug her finger on one on the brownies that i purchased. She had some else finish my transaction and went to go get on her phone. Will never purchased from this store again.
Service: 1
There was not so many types to choose but the ones we tasted was really delicious!
Atmosphere: 5
Food: 4
Service: 5
I came here for the first time and everything here is delicious, the customer service is very helpful, me and my kids loved it.
Best cookie's on the planet
Best cookies ever, try the white chocolate macadamia.
There cookies ? are good I can't get enough of them
Awesome place to shopping
Loved it good service
There cookies ? are good I can't get enough of them
(Translated by Google) very good(Original)Muy bieno
Restaurantji Recommends
Some of my favorite cookies all around.
Awesome place to shopping
Customer service was horrible! In the Westminister mall location refused to make an order . Last time we go there
I wish you could give zero stars! Buyer beware! I ordered gift baskets for Valentine's day off of the website. The gift baskets that arrived were not as pictured. One gift basket was supposed to have 18 brownies in it but had 3 brownies that were smaller than the palm of my hand. When I called to discuss this I was told I was supposed to break each brownie into 6 pieces to get the brownie amount. When I voiced that I was displeased they told me that their Valentine's day gift baskets are "lower end" products and I should have expected it! I told them I wanted to return the products as these were not what I ordered. I had also paid $40 shipping for these. They refused to return the products even though they claim to have a 100 percent satisfaction guarantee. Their customer service reps were horrible and arrogant. They tried to not let me speak to the manager until I refused to get off the phone. They offered me $6 off then $15 stating that was the most they could do on $140 order. On top of all of this the cookies and brownies in the gift baskets were stale despite being prepackaged. They were nothing comparable to what you get in the actual store. They tasted like an off brand stale chips ahoy. The brownies were rock hard and crumbled upon opening they were so stale. Mrs. Fields also does not let you actually leave reviews on their page if you look.
Free samples?
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