NORMS Restaurant

102 17th St, Santa Ana
(714) 543-8273

Recent Reviews

Tyler Johnson

This place runs like a well-oiled machine, with the staff working hard and in harmony. We were fortunate to be served by Gina on the first day and Maria on the second day, and they were both excellent at their jobs. The food is fantastic and reasonably priced. However, I wouldn't recommend using their washroom as it was quite dirty. It seems like they're so focused on their work outside that they may have overlooked the cleanliness of the washroom.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried

Magda LP

Tasteless and low quality food.

Javier Tadeo

The truth is that it is a restaurant with staff with terrible service. It was a bad experience. We went in a group and everyone got their order and for me, there were only 3 pankes, they brought them to me about 40 minutes later.

Atmosphere: 1

Food: 1

Service: 1

Norma Lopez

Bad experience today ;( no ice tea , no New York steak ? no porterhouse;( no barbecued ribs ;(

Atmosphere: 2

Food: 1

Service: 4

Mary Luz

Excellent, very good service and delicious food

Atmosphere: 5

Food: 5

Service: 5

Fernando Rodriguez

Excellent service by

Atmosphere: 5

Food: 5

Service: 5

Frank Smith

Norm's surpasses Denny's. Yep, you heard that right. Where else can you find a reasonably priced steak past midnight? Despite this location being a bit understaffed during my visit, their excellent attitude and food quality overshadowed any distractions from the rowdy late-night crowd. There's probably a bar or nightclub nearby. I'll definitely return whenever I crave a late-night protein fix.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gobble Gobble Bigger Better Breakfast, Steak and Shrimp Dinner, Steak, Sausage, Strawberry, Hash Browns, Chef’S Sampler Platter

Cristina Davila

We arrived at 10:30 and they told us they were already closed!! They are supposed to be 24/7, so the sign above in the name says, the guy told us that they were already closed, because according to the kitchen it was not working, I asked him why and he said it's that the air doesn't work and we told him we can't ask for anything else. salad or something different and he said no, the kitchen doesn't work, so we asked ourselves why there were so many people inside the restaurant? But then we thought it was good because when we entered the bathroom everything was very dirty and we thought it was the best!! So in conclusion I do not recommend it, it is clear that they do not clean

Atmosphere: 1

Food: 1

Service: 1

Chelsea Thompson

Ummm that's not true THEY DO CLOSE ACTUALLY so that is a lie right from the beginning....,.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Hash Browns

ANALIZBETH SANCHEZ

Alex it's the best server

Lisa Ramirez

My food today as always, was excellent! And that goes along with the soup & salad. The service was quick & the waiter was friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clam Chowder

N Mm

The food here is generic nothing extraordinary yet a decent meal for the price, the service is fair and some team members add a fun and pleasant experience.Parking: Parking is mostly full on weekends.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Steak

roque rios

It is what it is. Friendly

Atmosphere: 4

Food: 4

Service: 4

Michael Sundquist

Okay...here we go...Diner/Coffee shop along the lines of Denny's or Bob's Big Boy only better.Beware...usually rather busy, and you'll likely have a short wait...I've been to several locations. All equally good. Well prepared meals at reasonable prices. ALL MEAL PERIODS.This most recent visit was a result of their Friday menu.A fish and chips special. Most places these days charge $18 and up for a comparable plate. Norm's regular price is $13.99 and theirs comes with soup AND salad. (do the New England clam chowder)BUT, THE BEST PART...For a limited time, on Friday nights, they have a two for one special... That's two complete meals for $13.99, AND they throw in a dessert ? as well.WAY MORE THAN A GREAT VALUE!!!Everything was hot, well prepared and delicious!!! All served efficiently with a smile!!! Lilia was our server. A well trained gem!!! Polite, friendly, appeared a bit shy at first, but she had the best server mechanics I've seen in a while. (Im a retired Hospitality Director. I know a good server when I see one) She was one!!!Venue was bright and clean and appeared well run.The 4 Star "Atmosphere" score was not the result of the venue, but rather its location surroundings. It's in a "downtown" area, and it occasionally has a propensity for homeless encounters.Not under the restaurant's control.Take that into consideration.At any rate, still WELL WORTH THE VISIT!!!Pictures; I started eating the soup and then the fish before I thought about it.Beverages; Arnold Palmer and a pomegranate lemonade.

Atmosphere: 4

Food: 5

Service: 5

Ana Mendez

Love the service!

Atmosphere: 5

Food: 5

Service: 5

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