I’m really disappointed with my experience since I come often and something always comes wrong so I’m writing a review. I ordered my food, the staff marked down exactly what I wanted, and I paid for everything but when I got my order, my side was completely missing. They didn’t put it in my plate even though I was charged for it! Mistakes happen, but if I’m paying for something, I expect to actually receive it. It’s frustrating to get home and realize part of my meal just isn’t there. I hope they improve their accuracy, because this was not a good impression especially if it happens many times.
Atmosphere: 3
Food: 1
Service: 2
Maria Nunez
Good food and clean restaurant nice cashiers thank you 😊
Atmosphere: 5
Food: 5
Service: 5
David Bonilla
The food is what you would expect for a fast Chinese style food. The quality is acceptable. We visited with my sister and niece at dinner time.
The restaurant has plenty of tables and bathrooms are ok. Not great not bad.
Customer service could improve a lot. Nobody was rude or anything, I just got ignored for a good 5 minutes while they figured something going on between the staff, not a, please wait, not a “sorry for waiting”, not a “does anybody Helped yet”.
Seems like they hire a teenager that could use a better customer service training.
I honestly don’t think I’d come back, and I won’t recommend this particular location.
There is plenty of parking.
Atmosphere: 4
Food: 3
Service: 2
Eric
This place gives so little food and the area is not clean. The table is dirty.
Atmosphere: 1
Food: 1
Service: 1
carlos Ramirez
great food
Atmosphere: 5
Food: 5
Service: 5
Jose Rodriguez
Customer service was very bad
Atmosphere: 1
Food: 1
Service: 1
Brian Chayane Salero Medina
Awesome food with great service
Atmosphere: 5
Food: 5
Service: 5
Jaime Casarin
Family package is a good deal. Samples in some stores. But, insisted and got a sample for the steak option. It was better than a previous visit at an Irvine location, which was a bit chewy. Probably the cooking
Atmosphere: 4
Food: 4
Service: 4
Jenndos43 Dost
I seen a cofkroach by the registers and paid over $20 and wasted it cause of a cockroach ewwwe
I’ve given this location multiple chances, but I think I’m done. The food just isn’t fresh—tastes like it’s been sitting for a while. I ordered a large plate with three entrées and half-and-half rice and chow mein. The rice and noodles were stale, the beef and broccoli and orange chicken were just okay, and the kung pao chicken had no spice at all.
Portion sizes are always smaller than other Panda Express locations, especially the chow mein and fried rice. They skimp on everything, and the chow mein is mostly veggies with barely any noodles. I’ve had minor issues before, but this time they forgot part of my order. I get that they were busy, but that’s no excuse.
On top of that, the staff is consistently rude. No matter who’s working, they always seem to be in a bad mood, and the owner is even worse—barely gives you half a spoonful of whatever you order. The only reason I kept coming back was convenience, but at this point, I’d rather drive to a different location. Definitely wouldn’t recommend this one.
Fernando
Cashier was extremely rude. She didn’t include utensils, all 6 sauces ordered were missing. It was a complete disaster. Not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
Itzel C
The portions you get served here are noticeably less than at other locations. The times I have been here, they are always out of something.
Atmosphere: 2
Food: 2
Service: 1
Emmanuel Medina
Food portions get smaller and smaller, don't come to this place if you have allergies
I’m really disappointed with my experience since I come often and something always comes wrong so I’m writing a review. I ordered my food, the staff marked down exactly what I wanted, and I paid for everything but when I got my order, my side was completely missing. They didn’t put it in my plate even though I was charged for it!
Mistakes happen, but if I’m paying for something, I expect to actually receive it. It’s frustrating to get home and realize part of my meal just isn’t there. I hope they improve their accuracy, because this was not a good impression especially if it happens many times.
Atmosphere: 3
Food: 1
Service: 2
Good food and clean restaurant nice cashiers thank you 😊
Atmosphere: 5
Food: 5
Service: 5
The food is what you would expect for a fast Chinese style food. The quality is acceptable. We visited with my sister and niece at dinner time.
The restaurant has plenty of tables and bathrooms are ok. Not great not bad.
Customer service could improve a lot. Nobody was rude or anything, I just got ignored for a good 5 minutes while they figured something going on between the staff, not a, please wait, not a “sorry for waiting”, not a “does anybody Helped yet”.
Seems like they hire a teenager that could use a better customer service training.
I honestly don’t think I’d come back, and I won’t recommend this particular location.
There is plenty of parking.
Atmosphere: 4
Food: 3
Service: 2
This place gives so little food and the area is not clean. The table is dirty.
Atmosphere: 1
Food: 1
Service: 1
great food
Atmosphere: 5
Food: 5
Service: 5
Customer service was very bad
Atmosphere: 1
Food: 1
Service: 1
Awesome food with great service
Atmosphere: 5
Food: 5
Service: 5
Family package is a good deal. Samples in some stores. But, insisted and got a sample for the steak option. It was better than a previous visit at an Irvine location, which was a bit chewy. Probably the cooking
Atmosphere: 4
Food: 4
Service: 4
I seen a cofkroach by the registers and paid over $20 and wasted it cause of a cockroach ewwwe
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Walnut
Delicious food 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the food
Atmosphere: 5
Food: 5
Service: 5
I’ve given this location multiple chances, but I think I’m done. The food just isn’t fresh—tastes like it’s been sitting for a while. I ordered a large plate with three entrées and half-and-half rice and chow mein. The rice and noodles were stale, the beef and broccoli and orange chicken were just okay, and the kung pao chicken had no spice at all.
Portion sizes are always smaller than other Panda Express locations, especially the chow mein and fried rice. They skimp on everything, and the chow mein is mostly veggies with barely any noodles. I’ve had minor issues before, but this time they forgot part of my order. I get that they were busy, but that’s no excuse.
On top of that, the staff is consistently rude. No matter who’s working, they always seem to be in a bad mood, and the owner is even worse—barely gives you half a spoonful of whatever you order. The only reason I kept coming back was convenience, but at this point, I’d rather drive to a different location. Definitely wouldn’t recommend this one.
Cashier was extremely rude. She didn’t include utensils, all 6 sauces ordered were missing. It was a complete disaster. Not friendly at all.
Atmosphere: 1
Food: 1
Service: 1
The portions you get served here are noticeably less than at other locations. The times I have been here, they are always out of something.
Atmosphere: 2
Food: 2
Service: 1
Food portions get smaller and smaller, don't come to this place if you have allergies
Atmosphere: 1
Food: 2
Service: 1
Loading...