Panda Express

1601 W 17th St, Santa Ana
(714) 541-0032

Recent Reviews

Eileen Murray

Food's usually good, staff are always nice.Consistency could be a little better. But I go to this one and not the two closer to me because I prefer them!(Bring back some decent tofu please)

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Honey Walnut Shrimp, Chow Mein

Gus ve

Foods always good. Portions seem to be smaller. Full staff now seem to be helping in the cleanliness and fast service of the restaurant. Thank you to Jazmin for the awesome service provided.

Atmosphere: 4

Food: 3

Service: 4

Create4you more

Lots of restaurants and parking

Atmosphere: 5

Food: 5

Service: 5

Donna Pickel

I went to this location at 9pm, 90 minutes before closing. I had a hunch that was going to be too late for the food to be good. Sadly, my hunch was correct. The worst was the fried rice. It had been sitting long enough that it was crunchy and had that stale taste. The Beijing Beef had long-since lost its freshness. The noodles were ok. Not enough to keep me from going back, but I certainly won't go that close to closing time. I should have gone with my first instinct, which was Taco Bell. But you know that feeling when you really want Panda Express and nothing else will do?!

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Chow Mein

Miller Jackson

I had some menu questions in the manager was very willing to answer.

Jonathan Vargas

Foods good but I had no idea until I went to another panda express that this particular restaurant always had put rice or veggies underneath your protein spot, so less orange chicken/teriyaki and more rice/veggies because it's underneath your protein where you really don't notice till you're done. Annoying

Atmosphere: 3

Food: 3

Service: 1

Paul Vincent

Good service. Lots of parking.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Beijing Beef, Fried Rice

Karla Diaz

This review is specifically because of the manager Jocelyn. I really hate wasting my time with a complaint but it really is an upsetting matter for my family. My mother came in and she is a Hispanic women late 40’s non English speaker at that. As she was ordering she forgot the name of one of the items so she proceeded to point through the glassy Jocelyn was taking her order and completely ignored my mother and would not look up instead asked “what’s that”. My mother then asked her to look up to what she was pointing at because she could not remember or pronounce it. Jocelyn then went back and starting chatting and mumbling with another male worker and laughing while looking back at my mother. My mother then asked Jocelyn why she was manager with such an attitude and bad etiquette. Jocelyn rudely responded by saying she was the manager and could do what she pleases. Really Jocelyn? They did end up exchanging some words and as my mother was leaving she grabbed her food and Jocelyn then said “hope your food sits well”. Now obviously that’s very sarcastic and a passive aggressive insinuating something. Of course my mother wrote to corporate and let them know thee issue and informed her she is not the only one who has complained about her. No surprise there right. They did send her coupons for 2 free meals but the bad experience will still stay and she will no longer go there. You can bet if I was there to speak to Jocelyn and stand up for her she would have never treated my mother this way. Avoid the bad attitudes and map a different panda with better customer service and a an actual good manager :)

Susana R.

They must have a new cook. The fried rice and chow mein was garbage. It tasted horrible. I went their tonight on 11/08/23. They need to hire new cooks or teach the cooks how to make the food right.

K

Breaded Shrimp barely has no Shrimp food not worth

Atmosphere: 4

Food: 2

Service: 4

myreetran

the food doesn’t taste as good as the other panda I’ve tried. And apparently I have to pay almost $3 to use the restroom even tho I paid $20 for foods.

Atmosphere: 2

Food: 1

Service: 2

smitha mohan

All time favourite..kids always prefer when we go out..Very good service and yummy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice, Chow Mein

Victor Garcia (garsot6653)

Long line waiting for services.The amount of food they serve has been reduced too much ecept nudos and rice.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Plate

daniella padilla

we came in and the food looked cold and dry . We asked the server if they had any fresh food she said no until all the food on the display was gone. We wanted fresh food and we were disappointed. . Servers are rude to customers no great customer service .

Atmosphere: 1

Food: 1

Service: 1

Bianca F.

Came from Washington and was craving panda express. I came to my nearest location and i received dark, very oily chow mein tasted old. very disappointed since i was craving it ...

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