had an extremely disappointing experience at this location. As someone who has worked as an Area Director for 10 years in the restaurant industry, I was shocked by the lack of professionalism displayed by the staff here. I witnessed two employees arguing loudly in front of customers, which created an uncomfortable and unwelcoming atmosphere. The cooks were laughing and clearly distracted, and the assistant manager—rather than taking charge—rolled her eyes, walked away, and didn’t even apologize for the situation.
As a coach in the restaurant business, I can say that this assistant manager desperately needs proper coaching. Managing employees' behavior, especially on the floor, is essential to creating a positive environment. It's about more than just serving food; it’s about creating a golden moment for the customer through outstanding service and operational excellence.
At the end of the day, we want to serve our customers with a friendly smile, a welcoming atmosphere, and top-notch service. This experience was far from that, and I strongly recommend this location focus on improving their team’s professionalism. I won’t be returning unless I see significant changes.
Atmosphere: 1
Food: 5
Service: 1
Nicole Lai
Incredibly small portions:(
gabriela garcia
I like the food. The portions are small but it's fine
Atmosphere: 4
Food: 4
Service: 4
roque rios
Good and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein
Jacob Boss
This location itself is nice and super clean, but our food was beyond subpar. The orange chicken quite literally had next to ZERO chicken inside it & was all purely crunchy breading with the orange sauce. Everything apart from that was pretty normal for Panda Express, but i’ve never experienced something like that orange chicken at any other Panda in my life. May have just been a bad batch, but it was terrible and borderline nauseating consuming pure breading. We’ve attached photos below. Every bite was either pure breading, or hollowed out inside.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Steak, Shrimp
John Wright
A nice and big joint, good customer service. My only beef is the parking lot makes trader Joe's look expansive
Atmosphere: 5
Food: 5
Service: 5
Maribel Gutierrez
Shout out to Daniel for being very helpful on the app. He was very as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein
LUIS DAVID IBARRA VALENZUELA
The dishes do not serve well (little protein portion)
J R
Very long waiting line to order inside. Panda policy, based on my opinion, is worse than used car salesperson in pushing, and in my case, intentionally writing two items instead of one. Their default is two items, and they make you repeat "one item."
Atmosphere: 2
Food: 2
Service: 2
Arezoo Khandan
Lesly, based on my observation a manger was horrible. Her service, her care of nut allergy, and her timeliness. She had an attitude as if this panda express was her establishment, and ultimately was embarrassing. I hope any other customers don’t have to interact with her as a worker.
Good food place but they want to serve you too much, so fast that sometimes you don't have the time to choose your dish(s). Especially when you go for the first time and you don't know them.
Kid-friendliness: Yeah
Atmosphere: 4
Food: 4
Service: 4
Nayeli
I hadn't eaten here in years since going vegetarian. I recently found about about the meatless orange "chicken" and of my god with the greens. Amazing!
Atmosphere: 5
Food: 5
Service: 5
st V
Food is fantastic, staff is nice, but the communication between staff needs work. They're always running out of things and are not prompt about asking for more. Wait times are much longer than they should be.
Atmosphere: 3
Food: 5
Service: 3
M K
The last couple times I've been here have been great. Everyone seems friendlier and they're giving better portions of food than they did before.
Atmosphere: 5
Food: 5
Service: 5
Steven Esquivel
Super friendly service and delicious Beyond orange chicken.!!! Much appreciated.
had an extremely disappointing experience at this location. As someone who has worked as an Area Director for 10 years in the restaurant industry, I was shocked by the lack of professionalism displayed by the staff here. I witnessed two employees arguing loudly in front of customers, which created an uncomfortable and unwelcoming atmosphere. The cooks were laughing and clearly distracted, and the assistant manager—rather than taking charge—rolled her eyes, walked away, and didn’t even apologize for the situation.
As a coach in the restaurant business, I can say that this assistant manager desperately needs proper coaching. Managing employees' behavior, especially on the floor, is essential to creating a positive environment. It's about more than just serving food; it’s about creating a golden moment for the customer through outstanding service and operational excellence.
At the end of the day, we want to serve our customers with a friendly smile, a welcoming atmosphere, and top-notch service. This experience was far from that, and I strongly recommend this location focus on improving their team’s professionalism. I won’t be returning unless I see significant changes.
Atmosphere: 1
Food: 5
Service: 1
Incredibly small portions:(
I like the food. The portions are small but it's fine
Atmosphere: 4
Food: 4
Service: 4
Good and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein
This location itself is nice and super clean, but our food was beyond subpar. The orange chicken quite literally had next to ZERO chicken inside it & was all purely crunchy breading with the orange sauce. Everything apart from that was pretty normal for Panda Express, but i’ve never experienced something like that orange chicken at any other Panda in my life. May have just been a bad batch, but it was terrible and borderline nauseating consuming pure breading. We’ve attached photos below. Every bite was either pure breading, or hollowed out inside.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Steak, Shrimp
A nice and big joint, good customer service. My only beef is the parking lot makes trader Joe's look expansive
Atmosphere: 5
Food: 5
Service: 5
Shout out to Daniel for being very helpful on the app. He was very as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein
The dishes do not serve well (little protein portion)
Very long waiting line to order inside. Panda policy, based on my opinion, is worse than used car salesperson in pushing, and in my case, intentionally writing two items instead of one. Their default is two items, and they make you repeat "one item."
Atmosphere: 2
Food: 2
Service: 2
Lesly, based on my observation a manger was horrible. Her service, her care of nut allergy, and her timeliness. She had an attitude as if this panda express was her establishment, and ultimately was embarrassing. I hope any other customers don’t have to interact with her as a worker.
Atmosphere: 3
Food: 3
Restaurantji Recommends
Good food place but they want to serve you too much, so fast that sometimes you don't have the time to choose your dish(s).
Especially when you go for the first time and you don't know them.
Kid-friendliness: Yeah
Atmosphere: 4
Food: 4
Service: 4
I hadn't eaten here in years since going vegetarian. I recently found about about the meatless orange "chicken" and of my god with the greens. Amazing!
Atmosphere: 5
Food: 5
Service: 5
Food is fantastic, staff is nice, but the communication between staff needs work. They're always running out of things and are not prompt about asking for more. Wait times are much longer than they should be.
Atmosphere: 3
Food: 5
Service: 3
The last couple times I've been here have been great. Everyone seems friendlier and they're giving better portions of food than they did before.
Atmosphere: 5
Food: 5
Service: 5
Super friendly service and delicious Beyond orange chicken.!!! Much appreciated.
Vegetarian options: Delicious Beyond orange chicken.!!!
Atmosphere: 5
Food: 5
Service: 5
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