Panera Bread

3941 S Bristol St, Santa Ana
(714) 338-1909

Recent Reviews

Sort by
Wen N

Food was cold and Henry was having the worst night when asked for an extra bag he says look over there with attitude and when I asked for my receipt he tossed it to me and I asked was that necessary and proceeded to raise his voice when I asked for his name this is not professional to treat guest when purchasing through the self checkout and my order was tossed in my bag.

Atmosphere: 1

Food: 1

Service: 1

Austin Whitaker

The staff messed up my order and were rude to me when I tried to be helpful by bringing up my own dishes. Avoid this location.

Atmosphere: 1

Food: 1

Service: 1

James Henningsen

They don’t care if you’re military or if it’s Veterans Day they don’t support the troops at this location!

Shahin Karimian

Ordered online from Panera Bread and never received my delivery. Called the store, and the manager just told me to contact DoorDash even though I ordered via Panera’s website. Then he hung up on me. Really disappointed with the service. I don’t know what’s the manager is from but he was so rude and then I couldn’t understand his language.

Alexandria Dimas

To pay $9.49 for a bowl of soup when placing for a to go order and getting it in a kids size cup should be illegal for what you are paying for.

Harvest 4 Theworld

A little pricey but worth it with Delicious hot/cold food.

Atmosphere: 5

Food: 5

Service: 5

Eric Pei

Of all the dozens of Panera locations I’ve been to, this place takes the helm as the most uninviting, filthy, unkept place. Most locations I’ve been to at least feel clean and tidy, not here, just all around filthy from seats, carpet, overall atmosphere to coffee mug with black grease around the rim, etc. etc. also the AC must be set to 78. A terrible experience.

Atmosphere: 1

Food: 2

Service: 3

TT

Came visit my family and we stop in for lunch. The salad portion is kinda small

Atmosphere: 5

Food: 5

Service: 5

Lizzi Daraban

Had to cancel my sip club after 9 months because the quality has just dropped here so bad. The hot water water for the tea comes out yellowish most of the time. My salads for the last two weeks were not fresh and had old, wilted vegetables in them. Today, the final straw, my dressing with my salad was rank, thick, and gloopy, clearly so incredibly expired.

I understand wasting food sucks, but for the love of all that is good, please consider throwing out the salads and dressings that have gone off rather than serving it to your customers. I'm concerned what other foods stuff they keep serving when they should be throwing them out.

Food: 1

Sanjuana Martínez

Love it, best place for coffee bagels and a good book.

Ryan Adams

only complaint is the did not have honey, and simple syrup at the condiment station. other than that, it was delicious and great service

Atmosphere: 5

Food: 5

Service: 5

Mohamed Salama

Worst panera bread location employees are very rude

Atmosphere: 1

Food: 1

Service: 1

Lilia Stephens

I like the salads and the soup and the french baguette and the ice tea.
Excellent service and good quality.

Atmosphere: 5

Food: 5

Service: 5

Karina

Wish I could give this place a zero star. Henry R. (who is supposedly a supervisor for this location) came up to me and my husband and told us very rudely that we needed to leave, but he didn't explain why before he left. My husband and I were so confused by not just his rudeness but also why he was asking us to leave without any explanation. We thought he was telling us to leave because we thought the store closed at 9, only for us to realize it closed at 10pm. He told us to leave at 9pm. Never coming back to this location.

Dani B

Soup was very thick i asked the manager henry to exchange the soup and he was mad and gave me attitude don't reccomend this location

Atmosphere: 2

Food: 1

Service: 1

Loading...