Pizza Hut
3317 S Bristol St, Santa Ana
(714) 540-6201
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I came in hanging out with friends it's very clean, there's a ton of space to sit anywhere you like with a lot of TV so you can sit wherever you like.
Atmosphere: 5
Food: 5
Service: 5
I'm very pleased with the quality of this location. While I don't go to Pizza Hut very often due to the pricing - when taking out from here my family is content with the quality of the pizza and the speed of service.
Atmosphere: 3
Food: 4
Service: 5
Horrible service and delivery situation
Food: 3
Service: 1
They skimp you. Idk if owner encourages but they all skmp you on your pie when you pick up. Even when ordered extra? I was furious.
Atmosphere: 2
Food: 2
Service: 2
This review is for the Pizza Hut in Santa Ana California on Bristol and MacArthur Street.
I had the worst experience in my life from a restaurant or pizza parlor the store refused to process and complete my order because I was using my rewards points and I was getting the pizza for free. Pizza Hut as a rewards system for all the purchases I previously made. Briseña and the store manger Gina refused to prosees my order. When I asked them why they simply said there is no way you’re going to walk out of here with four free pizzas even after I tried to explain that I placed my order online with my rewards points that I have earned by shopping with them. The employees were very rude disrespectful and did not care to help or hear me out. I would never recommend this place to anyone or to this location for any reason the sad part is that Pizza Hut has great food, but they are losing customers because of poor service.
Atmosphere: 1
Food: 1
Service: 1
Good Place and well attended, very good entertainment
Atmosphere: 5
Food: 4
Service: 5
Ordered the italian zesty salad, the chashier said ok(not at all saying that they had no more of that salad). I asked for the light italian dressing, the cashier said they only had caeser and ranch, i said ok ill take caeser assuming id still get my italian zesty salad just with caeser dressing on the side. I pay and see the recepit, they put down a ceaser salad. They gave me an entirely different salad than which i ordered. If they didnt have any italian salad why not say that in the first place instead of waiting till the end to offer me a caser salad and confusing me on what food im ordering. It was a very frustrating and avoidable situation. Cashieers need to be better trained on how to talk apparently.
Atmosphere: 3
Food: 3
Service: 1
Eh what do u expect from a random pizza place not bad tho just a lil dirty
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
If you guys are going to start using doordash drivers and Uber eats drivers you better make sure that they're able to deliver the same quality service that your former drivers that you laid off otherwise you're going to keep getting bad reviews because a lot of doordash drivers and Uber eats drivers don't be following directions just something to think about. When me and my wife eats there at the restaurant everyone is friendly and the service is great but your guys's delivery service is horrible stop using doordash drivers and Uber eats drivers if they can't deliver the same quality service that you guys deliver at the location.
Service: 1
Pizza Hut has an ad on TV for a $12, but for some reason, this store is not honoring it. Why even do the ad then?Also, they add an automatic service fee to your order. Trying to scam you from every corner here.
Restaurantji Recommends
We ordered a pizza and some wings, and both were flavorless. The pizza tasted like uncooked dough, and the wings were like chewing a piece of cloth with cheap hot sauce. On top of the bad food, they charged a service fee. Definitely, Pizza Hut, to me, is the worst pizza, and I no planning on buying again. Domino's and Round Table are way better.
Atmosphere: 2
Food: 1
Service: 2
We ordered a pizza and some wings, and both were flavorless. The pizza tasted like uncooked dough, and the wings were like chewing a piece of cloth with cheap hot sauce. On top of the bad food, they charged a service fee. Definitely, Pizza Hut, to me, is the worst pizza, and I no planning on buying again. Domino's and Round Table are way better.
Atmosphere: 2
Food: 1
Service: 2
This guy doesn’t want to come to work second time here he’s with with same attitude bad reputation for a good place on top of that they took for ever to give me my pizza when it was already done so I got to eat a cold pizza along with cold wings this happened Jan 11 around 6
Atmosphere: 1
Food: 2
Service: 1
The girl in the pink hair has horrible customer service plus I can tell she's on drugs you repeat the order and she doesn't seem to get it and when she makes the mistake , tries to blame you for her mistake... if pizza hut looked into getting her drug tested they would know that she isn't fit to be an employee at ANY location. Rude human being ... second time I order here and the order is wrong. Fix your employees at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Traditional Wings, Ultimate Chocolate Chip Cookie
Very bad service, the pizza was raw, I don't recommend it, today I was served by a very rude woman, apparently she is the manager.
Atmosphere: 1
Food: 1
Service: 1
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