Popeyes Louisiana Kitchen

3825 W 1st St, Santa Ana
(714) 265-5511

Recent Reviews

H T

Service charge? Never come back again. Moving out of California, feed your employees yourself Newsom.

Atmosphere: 4

Food: 3

Service: 1

poettdn

Worst service. Waited to order, someone cut the line. The worker doesn't say a thing and proceeds to joke around and take forever to take the order. Never coming back ever.

Atmosphere: 1

Food: 1

Service: 1

The Call Within

Very happy and grateful for this Popeye's location. They were even open on Easter Sunday! Everyone was friendly and kind. Despite the busy number of people waiting for food and having to work on a day most people don't have to work, the staff look focused and concentrated. I hope corporate gives these employees a well deserved day of rest for working on a Holiday. My friend shrimp and chicken were on point! :) I will definitely return!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Jonathan Cuevas

The people working here are slow with no sense of urgency. I placed my order online and they had not even started working on it when I told them I came to pick up they were still so slow.

Atmosphere: 2

Food: 3

Service: 1

Paul Holloway

Outstanding Food and customer service skills,Especially the on site management.Really clean and covid 19 in effect.Thee CounselorParking: It's Free

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Nè May

Bad services ?

Atmosphere: 1

Food: 1

Service: 1

Andrew Jackson

This Popeyes location is the ultimate worst. Not only was the service slow and disrespectful, this location has added a beverage tax! Beverage tax in California? No other restaurant does

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Strips

Salvador Castillo

This place is under poor management ownership. I tried to drink a big beer here, and the manager kicked me out for enjoying myself. It’s too bad because the food here is terrific. However, the management and services is horrible. I wouldn’t come here again simply because he kicked me out, and was very rude and threw an entire scene in front of everybody. Thank God there was nobody there that was actually even eating, however I will just keep my heads up and know that this management is very rude and doesn’t deserve to own the business.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Lupe Sandoval

Worst drive thru all the time!!!! Takes more than 40 minutes to get just one sandwich

Atmosphere: 1

Food: 2

Service: 1

Darnillious D'Artes

Love that chicken from Popeyes. Staff needs some smiles and customer service. The line was backed up in the driveway and the inside was packed full of people so it had to be POPEYES TiME! All in. Staff still needs some work. They don't seem like they are in the right place, almost Twilight Zone like feeling. Really hard to explain. I can tell you that the best way to beat the long lines is pretty simple. ...... I ORDERED ON THE APP AND SLIDE IN AND CRUNCHED OUT.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Chicken Strips, Mashed Potatoes, Wings, Signature Chicken, Chicken Tenders with Honey, Spicy Chicken Sandwich Combo, Chicken Breast Meal, Fried Chicken, Chicken Tender, Red Beans and Rice, Strawberry, French Fries, Chicken Meal, Red Beans, Sandwich

Gene

Drive thru on a friday night at 9pm was a 37 minute wait and i only counted 6 cars in front of me from when i pulled in. So much for "fast" food. Definitely go inside around this time. I only saw 4 people order in the dining room.

Food: 4

Service: 1

Armando De Alba (mando)

Walked in there and saw they wanted $22.00 for just 8 pieces of chicken 2 of which are wings and don't count in my book. 22 bucks for 1 chicken?? Your chicken is good but it ain't that good. I walked right back out and went somewhere else. See ya' until you either come down a bit or until you get desperate for customers and lower your prices.

Atmosphere: 1

Food: 1

Service: 1

Peter Pham

The food here was really bad. Some of my chicken in the spicy chicken sandwich wasn’t cooked. Too much grease and oil it feels like it’s been dumped on the chicken. Only things that were good were the fries and the Mac and cheese. Wouldn’t really recommend anything

Atmosphere: 3

Food: 1

Service: 2

Mack Fitz-Gerald Photography

Classic Popeyes of course. It’s a franchise, so you expect the same wherever you go. The difference is, the service! The service here was great! Playing fun Creole classics on the speakers to put you in the Louisiana vibe! Tried the wings with the new flavors and the Sweet and Spicy didn’t fail. The mashed potatoes are as always, just yum! The spicy creole flavoring of the gravy just make the potatoes sing! The strawberry biscuit was the literal icing on the cake to finish this meal. The real treat here was the service we received…. Welcoming… Friendly and helpful…. Great Popeyes location.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Mashed Potatoes, Spicy Chicken Sandwich Combo, Strawberry

Bravest Bullfighter

I come to this location since they give you a sizable piece of chicken in my favorite Classic Chicken Sandwich.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Sandwich

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