I don't recommend their nachos because the portion is so small for $15 and the nachos stick to the paper and you don't know if you're eating part the paper. But on the other hand their burritos and fish tacos are great.
Atmosphere: 5
Food: 3
Service: 5
Tim A
Charged extra to add beans to a burrito in a to go order. After getting home the order was wrong and it also didn't have beans. Went change extra to add add something and then not be able to do it. Order was correct on the receipt so appears this was a kitchen error when they just made what they are used to rather than reading the order. No longer trust this location.
Atmosphere: 4
Food: 1
Service: 1
Karen Lopez
I had a really uncomfortable-bad experience yesterday at Rubio’s Santa Ana, Tustin & E. 17th St. I went in for taco Tuesday and for the “GOPADRES” promotion (Free taco with purchase). The code “GOPADRES” was not working on the app, so we decided to go into the store to order. The cashier suggested that I order the Taco Tuesday $3 Fish Taco Especial separately from the $6.49 salmon taco because the system will automatically give me the lesser one for free. For my second order, I got a $3.29 regular drink and the $6.49 salmon taco and used code “GOPADRES”, so I only paid for the drink $3.59 with tax. Upon payment, I confirmed with the cashier that I was getting the salmon taco and he replied yes. I didn’t check the receipt and I don’t know why I didn’t because I usually always do. I was thinking it’s only 1 taco, what can go wrong? I did not realize the error until I was seated at the table. I immediately went to the counter to inform the older man that I ordered a salmon taco NOT the fish Taco Especial for my second order. I asked for his name since he did not have a name tag on; Jesus, he’s the manager at this store, insisted my order is correct and pointed to my son, saying that he’s eating the fish taco especial right now. I explained to him that was a separate order and showed him my receipt for the one Fish Taco Especial. I don’t think he cared for my explanation, because Jesus was adamant that my order was correct even though I wanted a salmon taco not a fish taco especial; He refused to correct my order. He went on to say that my taco was free and I only paid for the drink. I told him I realized that because I used the GOPADRES code for the free taco but a salmon taco is what I ordered NOT a fish taco especial! I don’t see why it would be a problem considering the fish taco especial had not been served to me yet and technically the salmon taco is free with my drink purchase. Since he refused to correct my order, I politely requested for a refund for my $3.59 drink. I gave him back my regular cup which he angrily tossed in the trash can. He yelled: “Every time you come in here, you always create problems!” He said that he knows me and I come in often. He also yelled: “Don’t come back here again!” I told him that I’ve only visited this Rubio’s twice in 3 months. I remember interacting with Jesus from my earlier visits and he seemed nice and professional and I don’t ever recall having any prior issues or problems with him or this store. I don’t think I was creating problems. I just simply wanted what I had ordered and he refused to make it right. I left the store upset, embarrassed, humiliated because he was very loud, argumentative, rude and insulting towards me in front of all the customers. Sorry if this feedback is boring or repetitive. I hope no one has to go through this experience. I’ve been going to Rubio’s for a long time and I love it, but at this point, I don’t think I will be going to Rubio’s for awhile especially not this location!
Atmosphere: 1
Food: 5
Service: 1
max
So so good just as I remembered it years ago when we had our locations in Southern Florida. Cleaning dining room, the staff was kind, salsas were spot on as well. The diablo sauce is actually super spicy too! I will continue to miss this place when I go home ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Atlantic Salmon Burrito
George Munoz
This Rubio's always hits right. I get the Three Street Taco meal with chicken tacos and then i sub everything else with chips. Decent meal size at a decent price these days. And the salsas are good too. My gf loves the chicken bowls here. We've never had an issue. I'm glad this location is still open since a bunch of others closed last week. Hopefully it stays around for a long time.
Atmosphere: 3
Food: 5
Service: 4
Kenny Lee
I made an online order and picked up here. It was the first time visit here because my nearest one was closed. The atmosphere was pretty good and the foods I ordered were delicious. If you like some seafood tacos or Mexican foods, you might like this place. Highly recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The Original Fish Taco, Fish Tacos, California Bowl
You Know Me
Times have changed, making sure they charge the Right price for your meal.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish Tacos
R C
I miss baja fresh near place. Rubio is a hit and miss, sometimes good and sometimes horrible, never consistent.
Atmosphere: 3
Food: 2
Service: 4
Alex Ponce dé Leon
There was a bunch of bone in my california bowl. I lost my appetite and didn't finish it
Food: 1
Pinky M
I’ve been here many times before and everything was good until today I went and clearly told them when I ordered that I wanted light cheese.So I got my food and went back because my quesadilla was dripping of grease with so much cheese.A worker named Alex came up to me all rude and said what’s wrong.i told him and he took the food and said “So you want just steak”.I told him no just less cheese and he looks at me like I’m crazy. And walks away not saying anything.I rather go to another Place at this point. Every other Rubio’s I’ve gone too knows exactly what I mean.The kid in front that helped me was very sweet but that man names Alex was not professional at all.He looks like he was having a bad day but that’s not my fault.
I don't recommend their nachos because the portion is so small for $15 and the nachos stick to the paper and you don't know if you're eating part the paper. But on the other hand their burritos and fish tacos are great.
Atmosphere: 5
Food: 3
Service: 5
Charged extra to add beans to a burrito in a to go order. After getting home the order was wrong and it also didn't have beans.
Went change extra to add add something and then not be able to do it.
Order was correct on the receipt so appears this was a kitchen error when they just made what they are used to rather than reading the order.
No longer trust this location.
Atmosphere: 4
Food: 1
Service: 1
I had a really uncomfortable-bad experience yesterday at Rubio’s Santa Ana, Tustin & E. 17th St. I went in for taco Tuesday and for the “GOPADRES” promotion (Free taco with purchase). The code “GOPADRES” was not working on the app, so we decided to go into the store to order. The cashier suggested that I order the Taco Tuesday $3 Fish Taco Especial separately from the $6.49 salmon taco because the system will automatically give me the lesser one for free. For my second order, I got a $3.29 regular drink and the $6.49 salmon taco and used code “GOPADRES”, so I only paid for the drink $3.59 with tax. Upon payment, I confirmed with the cashier that I was getting the salmon taco and he replied yes. I didn’t check the receipt and I don’t know why I didn’t because I usually always do. I was thinking it’s only 1 taco, what can go wrong? I did not realize the error until I was seated at the table. I immediately went to the counter to inform the older man that I ordered a salmon taco NOT the fish Taco Especial for my second order. I asked for his name since he did not have a name tag on; Jesus, he’s the manager at this store, insisted my order is correct and pointed to my son, saying that he’s eating the fish taco especial right now. I explained to him that was a separate order and showed him my receipt for the one Fish Taco Especial. I don’t think he cared for my explanation, because Jesus was adamant that my order was correct even though I wanted a salmon taco not a fish taco especial; He refused to correct my order. He went on to say that my taco was free and I only paid for the drink. I told him I realized that because I used the GOPADRES code for the free taco but a salmon taco is what I ordered NOT a fish taco especial! I don’t see why it would be a problem considering the fish taco especial had not been served to me yet and technically the salmon taco is free with my drink purchase. Since he refused to correct my order, I politely requested for a refund for my $3.59 drink. I gave him back my regular cup which he angrily tossed in the trash can. He yelled: “Every time you come in here, you always create problems!” He said that he knows me and I come in often. He also yelled: “Don’t come back here again!” I told him that I’ve only visited this Rubio’s twice in 3 months. I remember interacting with Jesus from my earlier visits and he seemed nice and professional and I don’t ever recall having any prior issues or problems with him or this store. I don’t think I was creating problems. I just simply wanted what I had ordered and he refused to make it right. I left the store upset, embarrassed, humiliated because he was very loud, argumentative, rude and insulting towards me in front of all the customers. Sorry if this feedback is boring or repetitive. I hope no one has to go through this experience. I’ve been going to Rubio’s for a long time and I love it, but at this point, I don’t think I will be going to Rubio’s for awhile especially not this location!
Atmosphere: 1
Food: 5
Service: 1
So so good just as I remembered it years ago when we had our locations in Southern Florida. Cleaning dining room, the staff was kind, salsas were spot on as well. The diablo sauce is actually super spicy too! I will continue to miss this place when I go home ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Atlantic Salmon Burrito
This Rubio's always hits right. I get the Three Street Taco meal with chicken tacos and then i sub everything else with chips. Decent meal size at a decent price these days. And the salsas are good too. My gf loves the chicken bowls here. We've never had an issue. I'm glad this location is still open since a bunch of others closed last week. Hopefully it stays around for a long time.
Atmosphere: 3
Food: 5
Service: 4
I made an online order and picked up here. It was the first time visit here because my nearest one was closed. The atmosphere was pretty good and the foods I ordered were delicious.
If you like some seafood tacos or Mexican foods, you might like this place.
Highly recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The Original Fish Taco, Fish Tacos, California Bowl
Times have changed, making sure they charge the Right price for your meal.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish Tacos
I miss baja fresh near place. Rubio is a hit and miss, sometimes good and sometimes horrible, never consistent.
Atmosphere: 3
Food: 2
Service: 4
There was a bunch of bone in my california bowl. I lost my appetite and didn't finish it
Food: 1
I’ve been here many times before and everything was good until today I went and clearly told them when I ordered that I wanted light cheese.So I got my food and went back because my quesadilla was dripping of grease with so much cheese.A worker named Alex came up to me all rude and said what’s wrong.i told him and he took the food and said “So you want just steak”.I told him no just less cheese and he looks at me like I’m crazy. And walks away not saying anything.I rather go to another Place at this point. Every other Rubio’s I’ve gone too knows exactly what I mean.The kid in front that helped me was very sweet but that man names Alex was not professional at all.He looks like he was having a bad day but that’s not my fault.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Great salsa and nachos chips
There was a bunch of bone in my california bowl. I lost my appetite and didn't finish
Food: 1
Taco Tuesday specials are great. The food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fish Taco Two Taco Plate, Two Original Fish Tacos
The service not friendly with the customer. ?
Atmosphere: 1
Food: 4
Service: 1
Fish Tacos are the best definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Original Fish Tacos
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