Sonic Drive-In
3531 S Fairview St, Santa Ana
(657) 229-0925
Recent Reviews
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I ordered a cheeseburger with chili sauce for delivery.
I received a bun with cheese and chili sauce. NO Burger patty. This is either a really stupid mistake or a bad prank.
Food: 1
Service: 1
This location ain’t it. Management understaffs to save money. They need double the workers to keep quality up. Waited over 20 minutes for a pick up order. No other fast food is this bad
Atmosphere: 1
Food: 2
Service: 1
There’s not a single reason a fast food place should be making you wait an hour for food, mind you I put a Mobile order in for pickup. If I knew I’d be wasting an hour in the drive through line I would’ve just gone to Chilis or a sit down restaurant, absolutely unsurd. Hire more people or make sure your workers can keep up with the demand. I wasted gas just sitting here waiting when you could’ve just brought the food out to the stalls if I was going to have to wait that long.
Updating since I received my food, I’ve nerve gotten a breakfast toaster and they used the end of the bread, it’s always regular pieces of bread. It takes the flavor/taste away, not to mention it was barely toasted, I’m not sure what these people are doing At this location.
I only give reviews for exceptionally good or exceptionally bad service/food and unfortunately this was exceptionally bad. I would never spend my time and money coming back to this location. Try an other Sonic in the area and they’ll do 10x better, service and food.
Food: 1
Service: 1
working girl works terrible. I asked twice when my order would be ready. They don’t answer my question. They’re not preparing my order. I left there cursing. The girl in the kitchen is working with bare hands. She picked up the fallen chicken with her bare hands and put it back in the box. No one has to eat food from your germy hands. People pay for service. If I were the owner of this restaurant, I would fire both of these girls.
17 oct. 7PM
Atmosphere: 1
Food: 1
Service: 1
We placed a mobile order that was supposed be ready for pick up at 10:45pm. It is now 11:25 and we have been sitting in the drive through for 40 minutes to pick up our order. They turned off the speakers and also have made it unavailable to park in the mobile order pick up spots. This is ridiculous.
The food is great. I hope they keep open because there aren't many Sonic's around here anymore. The service isn't the best though I waited like 30 minutes one time and the other time I waited 10-15 minutes they aren't very predictable when you order outside by the tables.
Atmosphere: 3
Food: 5
Service: 2
Staff were attentive without hovering.
waited over 30 min for an order. first i tried parking in the stall and they didn't come for 10 min so i moved to the drive thru line just to wait another 20+ minutes. my food was cold because it had been sitting there for probably half an hour. DO NOT come here
Atmosphere: 1
Food: 1
Service: 1
Had a rude and rushed worker not letting me give out the full details of my order before cutting me off to ask what else I needed. I get it’s fast food but let people finish their order before cutting them off.
Atmosphere: 3
Food: 4
Service: 1
Who ever wants a working today! Sep. 9 at 12:25 pm is absolutely 2 worried about talking 2 her co workers then actually doing her job. The app wasn’t working saying, “having technical difficulties “. Told the worker and we didn’t get our half off drink. When I pay she drops my car on the floor and I have to open my door, get out of my car and grab that card. She hands me my drinks and both drink were watered down with barely any ice. I didn’t even get the right drinks. I asked for slushies. Do your job ugly
Restaurantji Recommends
No onions rings when I came which I was craving. Rest of the food as expected.
Atmosphere: 3
Food: 3
Service: 3
Food was good. Drive thru line a bit slow, but its all good
Atmosphere: 5
Food: 5
Service: 4
Best shacks around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Shake
They forgot my free fries and did.not top off my pickle slushie
This is my first time coming to sonic’s ever and this location has drove me away from sonic permanently The wait time is what really bugged me about this place There’s no justifiable reason other than poor management and sloppy leadership as to why it takes 30 minutes to get your order when there’s only two cars ahead of you and only one car in the bays
Atmosphere: 1
Food: 1
Service: 1
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