The waitress who took my ordered seemed like she wanted me to hurry up and since I am pregnant I am trying not to have too much caffeine and asked for a frappe that was cream based and while I was waiting for it her and the other staff were talking about how they have to make things special in a sarcastic way and kept joking about my order. This is my first pregnancy and I was just trying to limit my coffee intake and try to enjoy an imitation of it. I left with my drink embarrassed and sad.
Rosa Perez
Poor customer and now you need to purchase something before they let you use the restroom even that you are pregnant they don’t even have that in consideration
Quyen Nguyen
Good location but limited paid parking space
Atmosphere: 4
Food: 4
Service: 4
Tri Carr
If I could give a 0 i would. I was ignored and discriminated. Never again will I come here
Atmosphere: 1
Food: 1
Service: 1
Amy Rose Casas Prestes
The most slow Orange County, they hate do work there😑 I complain as a customer and also worker as Delivery driver.
Mark Rumble
Slowest workers ever
Adam T
I recently visited the Starbucks in downtown Santa Ana, and it was a great experience! The location is perfect, nestled right in the heart of downtown, making it a convenient stop for both locals and visitors. The ambiance inside is warm and inviting, with good decor and plenty of seating. Whether you're looking to grab a quick coffee or settle in to get some work done, this Starbucks has the perfect vibe.
The staff here are friendly and efficient, even during busy hours. My order was prepared quickly, and the quality was good. The baristas took the time to ensure everything was made to my liking. Only negative point was that the store was not very clean.
What really stood out was the outdoor seating area, which offers a great view of the bustling downtown streets—perfect for people-watching or just relaxing with a coffee.
Atmosphere: 4
Food: 5
Service: 4
Rose Mendoza
It took like 15 minutes to give me my order only one thing there was no people waiting but me and there was like 3 employees there just talking to each other untill one of them looks at me then that's when he start doing my drink
Yuri Coronel
The girl who serves is not attentive to what you ask, she does what she wants and is told, but she reluctantly hands things over as if they were giving a gift, I would never return to this place
Great location, with a decent amount of indoor and outdoor seating. Can get quite busy and crowded, especially during the morning rush, at lunch, and whenever there is a BOGO promotion. For a better experience, order ahead or try to avoid the busiest morning/lunch hours altogether.
Atmosphere: 5
Angel Martinez
The Starbucks needs a remodel. Walked in to a leaky ceiling and worn out chairs and tables. The restrooms need to be repainted and new vanities.
Atmosphere: 1
Food: 4
Service: 5
Celeste Tapia
I went in on a lovely day a couple of days ago and I wanted a refresher. The nice employee his name is Jesus was very nice and patient while I was trying to order. Starbucks can get very busy as we all know but they were fast and efficient.
Food: 5
Service: 5
Michael Gonzalez
Poor service ...long waits
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Samo
The staff is only friendly from time to time. The restrooms are always soooooo dirty, omg. Do smth about that, guys, that’s unacceptable.
The waitress who took my ordered seemed like she wanted me to hurry up and since I am pregnant I am trying not to have too much caffeine and asked for a frappe that was cream based and while I was waiting for it her and the other staff were talking about how they have to make things special in a sarcastic way and kept joking about my order. This is my first pregnancy and I was just trying to limit my coffee intake and try to enjoy an imitation of it. I left with my drink embarrassed and sad.
Poor customer and now you need to purchase something before they let you use the restroom even that you are pregnant they don’t even have that in consideration
Good location but limited paid parking space
Atmosphere: 4
Food: 4
Service: 4
If I could give a 0 i would. I was ignored and discriminated. Never again will I come here
Atmosphere: 1
Food: 1
Service: 1
The most slow Orange County, they hate do work there😑 I complain as a customer and also worker as Delivery driver.
Slowest workers ever
I recently visited the Starbucks in downtown Santa Ana, and it was a great experience! The location is perfect, nestled right in the heart of downtown, making it a convenient stop for both locals and visitors. The ambiance inside is warm and inviting, with good decor and plenty of seating. Whether you're looking to grab a quick coffee or settle in to get some work done, this Starbucks has the perfect vibe.
The staff here are friendly and efficient, even during busy hours. My order was prepared quickly, and the quality was good. The baristas took the time to ensure everything was made to my liking. Only negative point was that the store was not very clean.
What really stood out was the outdoor seating area, which offers a great view of the bustling downtown streets—perfect for people-watching or just relaxing with a coffee.
Atmosphere: 4
Food: 5
Service: 4
It took like 15 minutes to give me my order only one thing there was no people waiting but me and there was like 3 employees there just talking to each other untill one of them looks at me then that's when he start doing my drink
The girl who serves is not attentive to what you ask, she does what she wants and is told, but she reluctantly hands things over as if they were giving a gift, I would never return to this place
It's a Starbucks
Restaurantji Recommends
Great location, with a decent amount of indoor and outdoor seating. Can get quite busy and crowded, especially during the morning rush, at lunch, and whenever there is a BOGO promotion. For a better experience, order ahead or try to avoid the busiest morning/lunch hours altogether.
Atmosphere: 5
The Starbucks needs a remodel. Walked in to a leaky ceiling and worn out chairs and tables. The restrooms need to be repainted and new vanities.
Atmosphere: 1
Food: 4
Service: 5
I went in on a lovely day a couple of days ago and I wanted a refresher. The nice employee his name is Jesus was very nice and patient while I was trying to order. Starbucks can get very busy as we all know but they were fast and efficient.
Food: 5
Service: 5
Poor service ...long waits
Atmosphere: 1
Food: 1
Service: 1
The staff is only friendly from time to time. The restrooms are always soooooo dirty, omg. Do smth about that, guys, that’s unacceptable.
Atmosphere: 3
Service: 3
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