I want one water but he said must but something buy but say no I want one water and cup pup x2 and he said still must. I feel in not ok and not happy.
Atmosphere: 1
Food: 1
Service: 1
Jesus Valentin
Beware Uber/dd they are busy in the mornings and, will take 20min. No free parking.
Service: 1
Ubaldo Castellon
I'm an everyday Starbucks customer and today I went to this 4th st and my wife needed to use the bathroom and a worker didn't allow her to use the bathroom her name is Mina.
Atmosphere: 2
Food: 5
Service: 1
Waldin Gonzalez
This place is dirty, the employees look miserable and are not friendly at all, so many more options in DTSA for coffee, if you can avoid this location
Atmosphere: 1
Food: 3
Service: 1
Vilen Martirosyan
Coffee making machine doesn’t work in coffee shop, isn’t it ridiculous?
Santha Krishnasamy
I would give zero stars to the staff here if I could. I ordered three simple items: 1. A brown sugar oat milk latte (specifically requesting oat milk due to lactose intolerance), 2. A salted caramel cold brew *with no ice*, and 3. A banana bread.
What I received was a regular milk latte — completely disregarding my dietary restriction — a cold brew overloaded with ice, and a banana bread that took nearly 20 minutes to heat.
We’re visiting from Canada for competitions, and after a week of intense hard work, we just wanted to treat ourselves to a good coffee experience. Instead, we paid for a careless, frustrating one. It was incredibly disappointing, and frankly, we expected much better. Do customers really deserve this kind of treatment?
Food: 1
Service: 1
Jose Perez
Very busy
Atmosphere: 5
Food: 5
Service: 5
Rylee Garcia
The waitress who took my ordered seemed like she wanted me to hurry up and since I am pregnant I am trying not to have too much caffeine and asked for a frappe that was cream based and while I was waiting for it her and the other staff were talking about how they have to make things special in a sarcastic way and kept joking about my order. This is my first pregnancy and I was just trying to limit my coffee intake and try to enjoy an imitation of it. I left with my drink embarrassed and sad.
Rosa Perez
Poor customer and now you need to purchase something before they let you use the restroom even that you are pregnant they don’t even have that in consideration
If I could give a 0 i would. I was ignored and discriminated. Never again will I come here
Atmosphere: 1
Food: 1
Service: 1
Amy Rose Casas Prestes
The most slow Orange County, they hate do work there😑 I complain as a customer and also worker as Delivery driver.
Mark Rumble
Slowest workers ever
Adam T
I recently visited the Starbucks in downtown Santa Ana, and it was a great experience! The location is perfect, nestled right in the heart of downtown, making it a convenient stop for both locals and visitors. The ambiance inside is warm and inviting, with good decor and plenty of seating. Whether you're looking to grab a quick coffee or settle in to get some work done, this Starbucks has the perfect vibe.
The staff here are friendly and efficient, even during busy hours. My order was prepared quickly, and the quality was good. The baristas took the time to ensure everything was made to my liking. Only negative point was that the store was not very clean.
What really stood out was the outdoor seating area, which offers a great view of the bustling downtown streets—perfect for people-watching or just relaxing with a coffee.
messy service
Atmosphere: 3
Food: 1
Service: 1
I want one water but he said must but something buy but say no I want one water and cup pup x2 and he said still must. I feel in not ok and not happy.
Atmosphere: 1
Food: 1
Service: 1
Beware Uber/dd they are busy in the mornings and, will take 20min. No free parking.
Service: 1
I'm an everyday Starbucks customer and today I went to this 4th st and my wife needed to use the bathroom and a worker didn't allow her to use the bathroom her name is Mina.
Atmosphere: 2
Food: 5
Service: 1
This place is dirty, the employees look miserable and are not friendly at all, so many more options in DTSA for coffee, if you can avoid this location
Atmosphere: 1
Food: 3
Service: 1
Coffee making machine doesn’t work in coffee shop, isn’t it ridiculous?
I would give zero stars to the staff here if I could. I ordered three simple items:
1. A brown sugar oat milk latte (specifically requesting oat milk due to lactose intolerance),
2. A salted caramel cold brew *with no ice*, and
3. A banana bread.
What I received was a regular milk latte — completely disregarding my dietary restriction — a cold brew overloaded with ice, and a banana bread that took nearly 20 minutes to heat.
We’re visiting from Canada for competitions, and after a week of intense hard work, we just wanted to treat ourselves to a good coffee experience. Instead, we paid for a careless, frustrating one. It was incredibly disappointing, and frankly, we expected much better. Do customers really deserve this kind of treatment?
Food: 1
Service: 1
Very busy
Atmosphere: 5
Food: 5
Service: 5
The waitress who took my ordered seemed like she wanted me to hurry up and since I am pregnant I am trying not to have too much caffeine and asked for a frappe that was cream based and while I was waiting for it her and the other staff were talking about how they have to make things special in a sarcastic way and kept joking about my order. This is my first pregnancy and I was just trying to limit my coffee intake and try to enjoy an imitation of it. I left with my drink embarrassed and sad.
Poor customer and now you need to purchase something before they let you use the restroom even that you are pregnant they don’t even have that in consideration
Restaurantji Recommends
Good location but limited paid parking space
Atmosphere: 4
Food: 4
Service: 4
If I could give a 0 i would. I was ignored and discriminated. Never again will I come here
Atmosphere: 1
Food: 1
Service: 1
The most slow Orange County, they hate do work there😑 I complain as a customer and also worker as Delivery driver.
Slowest workers ever
I recently visited the Starbucks in downtown Santa Ana, and it was a great experience! The location is perfect, nestled right in the heart of downtown, making it a convenient stop for both locals and visitors. The ambiance inside is warm and inviting, with good decor and plenty of seating. Whether you're looking to grab a quick coffee or settle in to get some work done, this Starbucks has the perfect vibe.
The staff here are friendly and efficient, even during busy hours. My order was prepared quickly, and the quality was good. The baristas took the time to ensure everything was made to my liking. Only negative point was that the store was not very clean.
What really stood out was the outdoor seating area, which offers a great view of the bustling downtown streets—perfect for people-watching or just relaxing with a coffee.
Atmosphere: 4
Food: 5
Service: 4
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