Today I went in and asked to get the horchata oatmilk shaken expresó and they gave me the hazelnut shaken expresso. I have a nut allergy and was lucky to have allergy pills at hand. As I corrected them and asked them to remake my order the baristas gave an attitude.
daud pashtonyar
Very bad Castumer service I order hot coffee she gave me a cold coffee when I tell her she was so rude and doesn’t wanna talk and after like five minute she come and she tell me you have to wait 15 minute more so I can warm it up for you I wish the management will take care of this issue, and also I will complain about this to the corporation
Kasandra Galilea Ahumada
I came on Friday, June 20 at around 9:20 and had the worst customer service I have ever experienced at this Starbucks. Usually the workers are kind but the girl working the drive thru, the one with no glasses was the one that took my order and I don’t know if she was having a bad day but she was rude and sarcastic and simply unpleasant. I asked her if she had gum, which is an item you once carried and I had no idea you guys apparently don’t sell it anymore. I asked if I could order a pack and she replied very sarcastically “umm no you should try 7-eleven.” We asked if they had stopped selling since my friend and I were confused and she just said “no we don’t have it” in a rude and annoyed tone.we were going to order some drinks and food too but her disgusting attitude was enough to make us go. I did still pull up to the window to let her know she was rude. When she opened the window I told her she didn’t have to be rude and asked for a manager card to which she replied very sarcastically with a mug smile on her face “it was just a suggestion.” And she refused to give me a card. I will never be coming again. I hope you talk to her or put other workers who are more pleasant and seem eager to work because that worker was horrid.
Service: 1
Bruce Brightman
Wow, what a staff. Amazing eye contact, great presence, big greetings, all girl staff today, electric group. If I owned a coffee shop, this would be my team. I travel all the things for work and this team would rank right up there at the top with all of them that I have seen, as we all know there are some that are not so great but this is certainly in the top five of anywhere I've ever been
Service: 5
Luis “chivas” lpz
Homeless inside the store it’s not much good thing .
Atmosphere: 1
Food: 1
Service: 1
Amelia Hernandez
Service at the window was not favorable. When ordering the person taking the information couldn't answer my question regarding an item in the displayed menu which made me feel like I was holding up the long line even more.
Atmosphere: 1
Food: 3
Service: 1
Sandra Hernández
I did not like the service here at all and when you dont feel like working dont put them to recieve the customers because they do it all wrong and supposdly they cant hear or listen to your order and when there Is a mistake they get mad too and thats why i put it 2 stars and wont be going there anymore.
Food: 2
Service: 1
mix (schmelliot)
Today, May 7th ‘25 is the first time I’ve ever been told I need to make a purchase for a cup of water ‘next time.’ When will be the first time I am charged for a cup of water? Poor customer service, or the water wars?
Atmosphere: 3
Food: 2
Service: 1
Noemi Reyes
They toot to long to give my coffee and they have a nasty attitude and I really did not like the visit and the person who help me with my order was not nice
Really rude service workers. Came in to pick up a mobile order, the doors were locked. Employees were rude and gestured at their neck like we were cut off. Maybe it was because they were homophobic and I try to came in with my girlfriend.
Amber Smith
Drove far because they’re 24 hours just for them to be closed and I see the employees on the inside
Chris H
Excruciatingly slow service
Snoopy morales
Everyone is friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
kaki20donuts
They are polite take your orders quickly and write cute inspirational quotes on the drinks 🥰
Fast !
Today I went in and asked to get the horchata oatmilk shaken expresó and they gave me the hazelnut shaken expresso. I have a nut allergy and was lucky to have allergy pills at hand. As I corrected them and asked them to remake my order the baristas gave an attitude.
Very bad Castumer service I order hot coffee she gave me a cold coffee when I tell her she was so rude and doesn’t wanna talk and after like five minute she come and she tell me you have to wait 15 minute more so I can warm it up for you I wish the management will take care of this issue, and also I will complain about this to the corporation
I came on Friday, June 20 at around 9:20 and had the worst customer service I have ever experienced at this Starbucks. Usually the workers are kind but the girl working the drive thru, the one with no glasses was the one that took my order and I don’t know if she was having a bad day but she was rude and sarcastic and simply unpleasant. I asked her if she had gum, which is an item you once carried and I had no idea you guys apparently don’t sell it anymore. I asked if I could order a pack and she replied very sarcastically “umm no you should try 7-eleven.” We asked if they had stopped selling since my friend and I were confused and she just said “no we don’t have it” in a rude and annoyed tone.we were going to order some drinks and food too but her disgusting attitude was enough to make us go. I did still pull up to the window to let her know she was rude. When she opened the window I told her she didn’t have to be rude and asked for a manager card to which she replied very sarcastically with a mug smile on her face “it was just a suggestion.” And she refused to give me a card. I will never be coming again. I hope you talk to her or put other workers who are more pleasant and seem eager to work because that worker was horrid.
Service: 1
Wow, what a staff. Amazing eye contact, great presence, big greetings, all girl staff today, electric group. If I owned a coffee shop, this would be my team. I travel all the things for work and this team would rank right up there at the top with all of them that I have seen, as we all know there are some that are not so great but this is certainly in the top five of anywhere I've ever been
Service: 5
Homeless inside the store it’s not much good thing .
Atmosphere: 1
Food: 1
Service: 1
Service at the window was not favorable. When ordering the person taking the information couldn't answer my question regarding an item in the displayed menu which made me feel like I was holding up the long line even more.
Atmosphere: 1
Food: 3
Service: 1
I did not like the service here at all and when you dont feel like working dont put them to recieve the customers because they do it all wrong and supposdly they cant hear or listen to your order and when there Is a mistake they get mad too and thats why i put it 2 stars and wont be going there anymore.
Food: 2
Service: 1
Today, May 7th ‘25 is the first time I’ve ever been told I need to make a purchase for a cup of water ‘next time.’ When will be the first time I am charged for a cup of water?
Poor customer service, or the water wars?
Atmosphere: 3
Food: 2
Service: 1
They toot to long to give my coffee and they have a nasty attitude and I really did not like the visit and the person who help me with my order was not nice
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Really rude service workers. Came in to pick up a mobile order, the doors were locked. Employees were rude and gestured at their neck like we were cut off. Maybe it was because they were homophobic and I try to came in with my girlfriend.
Drove far because they’re 24 hours just for them to be closed and I see the employees on the inside
Excruciatingly slow service
Everyone is friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
They are polite take your orders quickly and write cute inspirational quotes on the drinks 🥰
Atmosphere: 5
Food: 5
Service: 5
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