Starbucks

I had been coming to this Starbuck's for years as it's close to my home. Today is the last day I will ever go to this Starbucks. About a month ago I came to this Starbuck's and ordered a Lavender Match and asked if I could have the extra foam left in the blender. I was told that if I wanted the foam they would have to charge me. I asked what were they going to do with it if I didn't pay for the extra foam, throw it away? And, they said yes! So, I was like your really going to throw it away, unless I pay for it, and they still said yes! I said, "Keep your foam!"

Today, I went in and asked a scoop of spice in my latte (I know weird, don't judge!). I was told that I couldn't have a scoop of spice in my latte because they didn’t know how the spice would mix with the milk in the latte and it might not agree with me. I told them that I just had the same thing yesterday at a different Starbuck's, I did and it was delicious! When the girl asked her manager, the manager was like , "No, we can't do that!" I was pretty upset because it was ridiculous to me that they wouldn't put something in my drink I asked for thst tgey carry!

Then I sat my grocery bag on the table for a moment and the same manager was like,"Can you move your bag, it's for our mobil orders!" There was not a single drink on that table! Every single drink that was coming out was on the counter and not a single drink on the darn table!

Then I asked for a stopper and am told they are in a container and there was 1 in a dirty container. I told her there was 1 but it was dirty and I needed 4. The manager went on to do something else. When I asked her a second time for the stoppers she was like, "I told my associate to go get them."

I swear, I now know why all the people who used to work there left! This Starbuck's has become militant and absolutely not the type of Starbuck's I'm used to. It was dirty, and there was trash on the floor.

The whole experience was disappointing and disgusting! I will never come back ro this Starbuck's again! I rather drive a mile down the street to another Starbuck's where I have never had an issue ordering or getting what I want!

Atmosphere: 2

Food: 3

Service: 1

One person takes the order and prepares the beverages, only one!!!I can understand why she’s so frustrated, I don’t blame her, I blame the shareholders for not caring about their employees!!!

I got to say Starbucks is the spot where these people work very hard to make you happy who doesn't like starting their day off with a great cup of coffee. Thank you Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Came threw drive threw ordered 2 shaken expressos with cashiers was wonderful barista made out drinks horrible when asked she rudely came and was waist full saying this is how we make drinks and told cashier it was her fault they where wrong argued and was very rude the barista cashier

Atmosphere: 1

Food: 1

Service: 1

I love coming here for my drinks, especially because my work it’s in the same plaza! Friendly employees & always make my drinks really delicious! ?

Atmosphere: 5

Food: 5

Service: 5

Not drive through take it off the page

Not one electrical outlet. All covered. Food nor drink tried. Business lost.

Atmosphere: 1

Food: 1

Service: 1

Warning, they time your bathroom time to no more than 10 minutes even when their coffee gives you diarrhea. They'll then get security to walk in on you

We had an awesome experience here as a manager Brandon is an excellent manager really took care of us. My wife’s favorite drink was made it perfectly here. I highly recommend it.

Atmosphere: 5

Food: 5

Service: 5

I didn’t even order anything because they actively blocked all the outlets. I come here to get some work done and give my business because I’m able to do that here vs other cafes.

I ordered a cold brew, and it tasted really bad, I asked the barista to remake it, and he denied to remake the coffee. I asked for a refund for the cold brew that couldn’t be remade, and I got charged for an extra coffee instead of the refund. My refund has not been credited yet. “Sherry” was extremely rude and declined to help! Sherry the assistant manager screamed “goodbye” in laughter when I was walking out of the store.

Atmosphere: 1

Food: 1

Service: 1

One of my favorite Starbucks...always busy but they always get it right ✅

Atmosphere: 4

Food: 5

Service: 5

i ordered an espresso. they wouldn't let me use the bathroom.

hardworking employees

Atmosphere: 5

Food: 5

Service: 5

Alex has great customer service, does a great job