The Habit Burger Grill

2640 S Bristol St, Santa Ana
(657) 228-0010

Recent Reviews

Luis Martinez

Clean, no line, fresh fries.Love it!Good job everyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Mildred Corona

I ordered through the drive thru for faster and waited 15 minutes and even then the order came out wrong, they didn't give me my burger ?

Service: 1

Joe Calderon

The Chicken club sandwich is my Wife & I go to, kids love their

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Double Char Protein Style, Santa Barbara Char, Chicken Sandwich

thecoorslightking

Who's always pretty good and consistent as a chicken club and the tempura green beans if I had one complaint I would say it's the wait times would be a bit

Atmosphere: 3

Food: 5

Service: 3

Jerry Centeno

Like the rest of the habits the food is always really good but this location got some flaws one they take extraordinarily long for the food and two the parking is terrible they got less than 10 parking spaces and most of them are reserved for pickup

Atmosphere: 4

Food: 5

Service: 4

Ian Harper

Ate here last nightThis morning woke up with horrible food poisoning that’s lasted all daySo much pain and was vomiting at work, it’s that bad.I’ve eaten here a bunch of times and it’s never happened. But I don’t think I’ll come back to this location and risk what I’m going through happening again.

Atmosphere: 3

Food: 2

Service: 3

Erika Valencia

The burger gave me food poisoning. It'll be a while before I return. :(

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Santa Barbara Char

Maryam Afrooz

Amazing customer service ?

J D.

This place is crazy. They won't even come up to the counter I seen someone doing a line in the back. I think they doing something back there. No one won't come to the front I been waiting for 15 minutes up front. They pretend they don't see me.

Janice Freeman

Great and helpful staff and manager. Genuinely interested in that we were happy with our food.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Santa Barbara Char

Jerry T.

Bro just like at how much mayo I took one bite and almost threw up not what I expected

Per Lindqvist

I'm updating my review.The Habit Burger reached out to me for a resolution Very professional. I will go here again."I ordered the Santa Barbara Char. Usually, I love this burger, but this time it was excessively salty. I don't know what went wrong this time."

Atmosphere: 4

Food: 4

Service: 5

Antonio Neves

The Habit is one of my favorites fast foods. The food is so tasty! I’m always happy there. People are kind and serve fast.

Atmosphere: 5

Food: 5

Service: 5

Johana M.

I order through the drive thru and got 2 sandwiches side of green beans and a side of sweet potatoes. The food was good! And the guys that took our order and gave us the food we're really nice as well!

Darcee Golden

It used to be that any problem with your order, the manager would invite you to come back and enjoy a burger on them... not so anymore. Went to pick up dinner, ordered through the app, groceries waiting in the car. Saw them begin to pack our order. Saw the guy behind the counter put my lettuce wrapped steak sandwich on the counter. Asked the lady in the red shirt if the onion rings were hot. She said they were. She put them in the bag and told me they were warm and encouraged me to check. Yes, they were warm, not hot like she initially assured me. Couldn't wait for hot one as there were cold items in my car. Got home, handed my husband his sandwich. Put groceries away, came back to discover some other chicken sandwich in the bag, my steak sandwich missing. Drove back with the receipt from the bag and the sandwich. The lady in red suggested it was my fault leaving with the wrong order. Not sure how that works. I didn't pack the bag. I had seen the guy put my sandwich on the counter. Just wanted my sandwich. She went behind the counter and said they would remake mine. Great. Waited. They remade the entire order which I didn't ask them to do. My husband had already eaten his dinner without me. They took the onion rings back and told me to just keep the other sandwich. I checked my steak sandwich and something seemed off but didn't realize until the first red light that it was missing the grilled onions (it was just steak and tomato in lettuce). Drove back. They gave me the side of grilled onion (the only part of our overall meal that was hot). Got home and showed my husband there was now an extra chicken sandwich... oh, wait, that he'll never eat because they mistakenly put cheese on it. Think it would have been better for them to just replace the one sandwich they got wrong and do it right than try to give us excess food that was prepared incorrectly. Used to go to this Habit quite often. Not sure they've gotten our order 100% correct in a long while. The customer care/service has also fallen off.

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