Chipotle Mexican Grill
3851 State St ste a, Santa Barbara
(805) 979-3808
Recent Reviews
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Do you like meat on your meal? Then this is not the chipotle for you, its like the meat is coming out of the servers pockets. Chipotle is our favorite Fast food restaurant, and we came as a family and out of the 5 orders we made, only one had enough meat for one plate but its only because I ordered double meat, and was it double meat? No, it was still a single portion, i can see why it’s full of bad reviews never coming back to this chipotle ever again.
Walked in, line was rather long and I could see that they were out of a lot of options. Once I ordered the staff seemed to not know what they were doing and kept looking at each other for answers, my burrito was really badly wrapped and almost fell apart in my car all over the seats
Atmosphere: 2
Food: 2
Service: 2
Employee were yelling at me and being so rude
Service: 1
Order couple of entrees most of the items were very salty including sofritas , fajita veggies. Probably the most sodium I have had in one meal for a while.
Atmosphere: 4
Food: 2
Service: 4
They give you no meat, I barley started liking chipotle and Starbucks these last two years and both have become awful chipotle skimps badly on the meat a quarter scoop every time Starbucks watered down frappes
Atmosphere: 1
Food: 1
Service: 1
Supet dirty
Dirty tables a mess
Atmosphere: 1
Food: 1
Service: 1
Overall satisfaction
Atmosphere: 4
Food: 5
Service: 4
employees dont know how to roll burritos, watched two get mangled before i ordered so i got a bowl. pitiful portion of meat. employee took very little care in assembly, didnt allow beans or pico to drain so i got slop, and the chips were stale and sad. cannot recommend, but atleast its real food in a pinch.
Food: 2
Service: 1
terrible
Atmosphere: 1
Food: 1
Service: 1
Severely understaffed. Line is often out the door. You can’t trust your online orders here (I ordered steak w/extra chicken and did not have any steak). The staff have been pretty rude before, but I suspect that is due to their understaffing issue. I wish this place was run better. I miss the downtown location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Personally, I love Chipotle so much. I get the same thing every time I go. I love it so much I literally have gone a few times in a row.
My order is a bowl with brown rice 🍚 black beans 🫘 steak 🥩 (double meat) and on the top corn 🌽 salsa extra on the bowl too. Then I get a side of sour cream 2 of them with an extra side of the corn salsa. Idk why its my favorite I Love it 😀
Atmosphere: 5
Food: 5
Service: 5
Small portions, out of steak, line out the door, overcooked food. Always seems to kevin’s shift. They just denied me my rightful portions. Im taking this to cooperate this is the 4th time in a
row.
Atmosphere: 1
Food: 1
Service: 1
Came here after getting off work and got an embarrassingly small portion. Do better.
Super weak bowl. Filled it up half way
Ordered several veggie bowls and were out of lettuce and veggies (45 mins before close). Got essentially a half bowl. The server was also pretty non caring. I asked for a tortilla on the side and for him to at least include that due to the half empty (I understand this was not an expectation but a courtesy request and his response was “you asked for it”) which is to be fair accurate.
Not a good experience nor good food for what I’m paying for.
Atmosphere: 3
Food: 1
Service: 1
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