I have ordered for gifts a few times and they are easy to schedule and on time with warm cookies. Geneva in Santa Barbara gave the best customer service after I messed up. 5 stars for her! Such friendly service. Recommend when you want to send a special treat to someone or treat yourself.
Mihir Patel
Great food and very friendly customer service. It’s on a quiet street if you want to enjoy a weekend walk, grab a cookie, and explore nearby parks.
Not open til 1am. I'm standing right outside at 11:33pm on a Saturday night
Gabriel Colbeck
Food⭐⭐⭐⭐⭐ Service⭐⭐⭐⭐⭐ Vibe⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Macadamia, Double Chocolate Chunk
kim hofer
Absolutely fantastic cookies! Hubby wanted white chocolate macadamia nut cookies and they had them! Warm and yummy! And their gluten free cookies were just as good. So happy to have found this shop!
Dietary restrictions: GF and Dairy allergy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
LorraineGadsden
I have wanted to try Insomnia Cookies for a while, and when I happened to walk by this location, I knew I had to stop in… and then went back the next day. I tried the vegan birthday cake, chocolate chunk, and double chocolate chunk cookies. They were all good in the way I expected them to be: a bit oily, not the freshest, slightly warm, but somehow it worked for me. They aren’t gourmet, they aren’t revolutionary, but I just like the concept and the ability to grab them (or have them delivered) pretty much any time of day.
Marcos Rojas
I love everything wonderfully
Atmosphere: 4
Food: 4
Service: 4
Alvin Rivas
Great customer service ?....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Christina Chia
Ordered cookies and that never got delivered even though they said it did. Had a number to call and can’t reach anyone, leave a voicemail, or get a refund. I feel like I got scammed
Maybe we were just hungry at night but we really enjoyed the vegan cookie a lot! The perfect texture, soft on the inside and very flavourful. Also love their late opening hours (we took the name insomnia quite literal hehe)! Just one thing: for the price the cookies could be bigger!
Updated from previous review on 2024-07-18
Victoria Wells
Closes early every night, rude staff.
Atmosphere: 1
Food: 5
Service: 1
Robert Harnish
The gluten free chocolate chips cookies are to die for!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Chocolate Chunk
Christian
It says that it's open till 3! But they were closed at 12am! Womp womp womp!
Atmosphere: 1
Food: 1
Service: 1
Reviews By Nitra
I went on a Monday evening around 8 PM. The staff was really friendly and the place was really clean. Got some cookies and a brownie and it’s sooooo delicious and warm if you eat right away! Highly recommend for a sweet treat.
I have ordered for gifts a few times and they are easy to schedule and on time with warm cookies. Geneva in Santa Barbara gave the best customer service after I messed up. 5 stars for her! Such friendly service. Recommend when you want to send a special treat to someone or treat yourself.
Great food and very friendly customer service. It’s on a quiet street if you want to enjoy a weekend walk, grab a cookie, and explore nearby parks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Insomnia Chocolate Cookie Butter, White Chocolate Macadamia
Good cookies, but very grumpy staff.
Atmosphere: 3
Food: 5
Service: 1
Not open til 1am. I'm standing right outside at 11:33pm on a Saturday night
Food⭐⭐⭐⭐⭐
Service⭐⭐⭐⭐⭐
Vibe⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate Macadamia, Double Chocolate Chunk
Absolutely fantastic cookies! Hubby wanted white chocolate macadamia nut cookies and they had them! Warm and yummy! And their gluten free cookies were just as good. So happy to have found this shop!
Dietary restrictions: GF and Dairy allergy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
I have wanted to try Insomnia Cookies for a while, and when I happened to walk by this location, I knew I had to stop in… and then went back the next day. I tried the vegan birthday cake, chocolate chunk, and double chocolate chunk cookies. They were all good in the way I expected them to be: a bit oily, not the freshest, slightly warm, but somehow it worked for me. They aren’t gourmet, they aren’t revolutionary, but I just like the concept and the ability to grab them (or have them delivered) pretty much any time of day.
I love everything wonderfully
Atmosphere: 4
Food: 4
Service: 4
Great customer service ?....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Ordered cookies and that never got delivered even though they said it did. Had a number to call and can’t reach anyone, leave a voicemail, or get a refund. I feel like I got scammed
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Maybe we were just hungry at night but we really enjoyed the vegan cookie a lot! The perfect texture, soft on the inside and very flavourful. Also love their late opening hours (we took the name insomnia quite literal hehe)! Just one thing: for the price the cookies could be bigger! Updated from previous review on 2024-07-18
Closes early every night, rude staff.
Atmosphere: 1
Food: 5
Service: 1
The gluten free chocolate chips cookies are to die for!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Chocolate Chunk
It says that it's open till 3! But they were closed at 12am! Womp womp womp!
Atmosphere: 1
Food: 1
Service: 1
I went on a Monday evening around 8 PM. The staff was really friendly and the place was really clean. Got some cookies and a brownie and it’s sooooo delicious and warm if you eat right away! Highly recommend for a sweet treat.
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