Jack In The Box

501 N Milpas St, Santa Barbara
(805) 965-7714

Recent Reviews

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Victor

Girl in red and white screamed my name even tho I was asking for my order beforehand. Unorganized team. Never again

Atmosphere: 1

Food: 3

Service: 1

Mashel Rathmell

Staff was wonderful very kind!

Atmosphere: 4

Food: 4

Service: 5

Micael Muñoz

Lo mejor jack in the box papa, su jack spicy chicken porfa! 🙏🏻

Atmosphere: 5

Food: 5

Service: 5

Jossia Dsesmi

Chicken sandwhich is bomb, had the spicy one and tasted good, the curly fries were a bit not fresh, other then that the meal was good.

Food: 4

Juan Zavala

Floor was filthy and covered with fries and paper wrappers, The front line cashier also had a dirty uniform.

Atmosphere: 1

Food: 1

Service: 3

Jack Kessel (Jacks)

Everything you’d expect at a local Jack in the Box.

Maik “MS” Stranz

Unfortunately, the burgers were lukewarm, the service was unfriendly and the place was dirty from the last guests. Unfortunately, it wasn't cleaned in between

Atmosphere: 2

Food: 3

Service: 2

oscar lopez

Why offer an app to order from for this location when they always turn off the online order system. Today is Oct 22 2024 at 11:18

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich, Two Tacos

Angel Acuña

I ordered a hamburger with extra meat, I ordered it to go, they charged me approximately 14.64 for the extra meat, but when I got home I saw that they gave me a regular one, I tried to call but no one answers the phone, there is no way to communicate and return to the premises It's a waste of time and money, so there was no way to solve it. And the issue is not the money, but the bad time.

Service: 1

Aaron Adams

I asked for some ketchup and only one was put in the bag like one single ketchup and I am also eating in my car

Atmosphere: 3

Food: 4

Service: 1

Teralyn Nance

This review is long overdue and unfortunately really really wanted it to be a 5 star! I’m a food courier so I come here (as well as all the fast food chains in SB/Goleta) almost every night. I especially come to the 24 hr restaurants bc I work the graveyard. When I come in and see their lead Marcella working I immediately know it’s going to be a pleasant visit! This woman and her team just kill it every single time! It can be wall to wall busy or dead as can be but no matter what Marcella always has a smile and always welcomes me with genuine warmth! She clearly can see how hard I work and she’s even asked me how I was doing as a rude customer was non stop ranting at her for some stupid reason! She works so hard and obviously cares very much about her job here. Her team listens to her and responds so well that you can tell they have much respect for her. It can get really crazy busy there especially on the weekends after the bars close. She handles the insane amount of sudden orders like a boss and keeps the drunkards at bay! If I could I’d write you a novel about the last fiesta weekend where I thought for sure she’d break I would! I was literally stepping over drunk people that Saturday night! She kept her composure, never hesitated, stayed calm and professional and pushed out those orders like it was nothing! If she’s not already she’s deserves max pay! At least a future manager! Bravo Marcella! Easily my favorite late night employee!
So I really dislike giving bad reviews but they lost a star bc on 2 nights a week (I think) there is another lead who is the complete opposite of Marcella. In fact I wouldn’t normally even say anything except that this girl hates me for some reason I’m not aware of. Everytime I come in and she’s the lead I know that she’s going to first give me a super horrible dirty look, ask me what I want or just nod with an eye roll (which I’ve learned means what do you want), act extremely annoyed and put off, put my order on the counter without saying a word or even looking at me (I’ve actually waited for her to tell me it’s my order and the running time is 16 minutes she let me stand there), never saying hello , goodbye thank you just nothing. I’ve tried asking her if I’ve done something? Just looks confused. I make sure I’m polite always greeting her saying thank you but no matter what just loathes my presence! Which would be fine if I deserved it but honestly can’t think of any reason why she’s so rude! I literally avoid going there, decline nice paying deliveries when she’s working…. So I knocked off a star. Ultimately I recommend this location I’ll just hope that the rude girl likes you more than she likes me. Marcella is a rockstar!!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: French Fries, Seasoned Curly Fries, Sourdough Jack, Jr Jumbo Jack, Chicken Sandwich, Teryaki Bowl, Jumbo Jack

Dee Fraijo

Cashier rude and she took her time making a shake . Rather have a gossip fest with other employees

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Seasoned Curly Fries

Liam Brown

Took 40 mins to make my order

Atmosphere: 1

Food: 1

Service: 1

Jack Neenan

Always greasy and good????

Atmosphere: 5

Food: 5

Service: 5

Jay P

Very unprofessional and no type of customer service especially from the Manager Herself. DEFINITELY would NOT recommend

Atmosphere: 1

Food: 1

Service: 1

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