Oakberry Acai Bowls &Smoothies | Santa Barbara

First time trying this place and I was really disappointed. I had ordered an açaí bowl and had requested to add protein powder to the bowl. When I received it, the protein hadn’t been mixed in at all, rather just layered into the bowl, with my 3 banana slices. When I asked about it, I was told they don’t usually add protein to bowls, followed by a very hollow stare, which makes no sense since it was an option on the menu. Instead of fixing it, I was basically told that’s just how it is. For the high price of this bowl (that’s actually a cup.. coming in at $16), I expected better service and overall a way better açaí bowl. Definitely not a great experience and wouldn’t recommend to anyone.

Reply 12/12:

Thank you for responding. I understand that you call them “bowls,” but there actually aren’t any real bowls offered on the menu.. everything is served in cups. That’s fine, but it should be clearly communicated so expectations match what’s advertised.

Regarding the protein, the menu lists it as an add-on with no indication that it wouldn’t be mixed in. Even if you consider protein mixing to fall under a “smoothie,” it’s not logical to simply dump a layer of dry protein into a cup and call it good. No reasonable customer would expect that.

I also want to point out that the photos on your menu are misleading. My “bowl” had only three slices of banana, which is nothing like what your pictures show. If toppings are meant to be layered, they should actually be included in a reasonable amount.

The issue wasn’t just the preparation — it was the lack of communication and the dismissive response when I asked about it. I’m leaving this feedback so future customers understand what they’re getting, and so the menu or process can be clarified moving forward.

Atmosphere: 2

Food: 1

Service: 1

Amazing Acai bowls and the coffee smoothie was delicious!

Atmosphere: 5

Food: 5

Service: 5

We’ve been on an Acai bowl bender, recently, so we find new ones when we’re on the road. Stopped in at Oakberry and the Acai bowl was delicious. Only reason I didn’t give it 5 stars was it was a little light on the fruit toppings and the dry whey powder layer was a little strange. The Acai, granola and cacao nibs were amazing! The fruit was fresh and great, just needed more. Overall, a great spot just off of State St.

Atmosphere: 5

Food: 4

Service: 5

Very good bowl and berry smoothie

Atmosphere: 4

Food: 5

Service: 4

You expect people to tip you $2 to make a simple drink. You’re not moving even one foot . But you ask someone to go SHOPPING for you and THEN DELIVER to downtown and you tip them $2?

Service: 1

This is a difficult review to give. I think it would have been fabulous if the circumstances were different. We couldn't find parking. We parked .4 miles away. Had some difficulty finding the shop because Google Maps directed us to the wrong place. Our online order was bagged, kept in a cooler, and the sealed bag had some insulation. I was impressed by this. I asked if there were spoons and was told they were in the bag. We ordered two acai bowls. We walked the .4 miles back to the car and headed to the beach. My daughter's vacation dream included eating an acai bowl on the beach. We got to the beach and only had one spoon in the bag. So she ate hers, which had already melted quite a bit. Mine continued to melt as I waited to use her spoon when she was done. It was disappointing to not have two spoons. Mistakes happen. But since we were vacationing, new to the area, and didn't have spare cutlery we definitely did not get a good feel for what a freshly made acai bowl would taste like from Oakberry. Next time I will check the bag for spoons and insist we eat on-site.

I went on a roadtrip and stopped in Santa Barbara for a few days and the service was quick and the food was delicious! I got the crunchy açaí bowl and modified it with whey protein! It was both yummy and pretty and the fruit was fresh! I really appreciate the ingredient lists and ability to alter the açaí bowls. The environment and music was also peaceful yet fun. The vines along the walls and the ceilings were also gorgeous! I have zero complaints!

Atmosphere: 5

Food: 5

Service: 5

Had an excellent experience the drink was prepared quickly and has a large selection of smoothie combinations.

Atmosphere: 5

Food: 5

Service: 5

Twice visited. A kind gentleman prepared my Crunchy Bowl to perfection. So delish. Busy DT days, parking can b tight. Quality menu is worth the walk, if applicable. A fav when in town.

Atmosphere: 5

Food: 5

Service: 5

Deliciously healthy alternatives to junky snack foods. Super food like açai is awesome and provides us with so much more energy. The one I got was like the perfect taste of bubble gum. Nice healing benefits for when you’re out of the loop. Such beautiful plants inside.

Atmosphere: 5

Food: 5

Service: 5

The açaí bowl was good. But the service was terrible. There was one young lady behind the register. She was talking to someone on her cellphone, on speaker. She was too busy with that conversation to greet us or ask if we had any questions. The topic of her conversation was interesting (someone made out with someone else) but it was entirely inappropriate. She even jokingly cussed at the person she was on the call with, while making our order. She couldn’t care less about providing good service.

Atmosphere: 2

Food: 3

Service: 1

Great smoothies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Very Berry 16 Oz

My açaí bowl was mediocre. The açaí was very watery, it was practically a smoothie. However the staff was very friendly!

Atmosphere: 5

Food: 2

Service: 5

Delicious açaí bowl! Did taste like added sugar, but was fabulous. Add the seasonal passion fruit topping.

Atmosphere: 2

Food: 5

Service: 4

Açaí doesn’t taste good compared to any place I’ve been. Way too sweet. Taste like bubblegum.