More of a take out Starbucks and not a sit and hang out Starbucks. Nice and clean, friendly service too
Atmosphere: 4
Service: 5
Xian Xu
A Starbucks, nothing to complain about.
Antonio Ramirez Lazaro
Hopefully you dont need a stir stick, sugar packets, or napkins for your order. You will be told they are for customers only, even after ordering multiple items.
Service: 1
Kori B.
If I had only read the reviews. Never in my many many years as a customer of Starbucks have I encountered a barista that didn’t know what a tea latte was. And was extremely rude when I explained. I was made the worse early grey latte ever. Every customer who entered this establishment while I was there was met with impatience and rudeness. It’s as if the employees yes all of them had something better to do.
Atmosphere: 2
Food: 1
Service: 1
Jacob asdf
I've crossed the country, hitting Starbucks daily. The customer service in this one really needs some love.
Atmosphere: 1
Service: 1
Marjorie Saints
Very bad experience 😢I am a regular customer and I came to Santa Bárbara with my family . And when I ask for the restroom passcode the barista name XAVIER treat me very unprofessional without good customer service .
Atmosphere: 1
Food: 3
Service: 1
Maricela Cruz Gonzalez
I usually enjoy coming to Starbucks, but my recent experience left a lot to be desired. The barista on duty was noticeably unfriendly and seemed irritated when I asked a simple question . There was no greeting, no smile, and barely any eye contact throughout the interaction.
To make matters worse, the bathrooms were disgusting. I NEVER BEEN IN A BATHROOM this awful smelling and dirty.
I hope this is addressed, as it affects the overall experience of my future visits to this specific location.
II took a video of the bathroom to have proofs
Atmosphere: 1
Food: 4
Service: 1
Olya Wysocky
Didn’t give tap water without a purchase. They come up with more rules and restrictions every hour
Sheila
This post is about sustainability! I was so disheartened to see so much greenwashing in your signage, then enter the shop to see literally so much single use plastic being sold, normalized, discarded on site.
By 2050 there will be more plastic in the ocean than fish, and over 95% of the plastics we consume go straight to a landfill, the ocean, or get burned in the incinerator, which bettering our bodies as microplastics.
Will Starbucks as a major multimillion dollar corporation step up to actually incentivize folks using for-here mugs, or bringing their own?
If the small mom and pop shop down the street can give me a whole dollar off my cappuccino (check out Dune Coffee!) for bringing my own mug, then why can’t you?
For an oceanfront town especially, this feels absolutely atrocious to normalize such reckless consumption.
I hope you do more to help customers do better. And to customers who own a cup in their cabinet (I’ll guess most of you, unless you’re in dire circumstances, and if so, ignore!): I hope you also do better! Your use of single use plastics isn’t unique—it piles up, and it’s hurting us all. Bring your own mug or jar or cup if you remotely care about the ocean you live in!
Also by now there are far less harmful versions of bottled water you could sell. Maybe at least try for aluminum (infinitely recyclable) canned water?? The plastic bottled is another slap in the face to the local ecosystem.
Thanks for considering how to peddle less plastic while messaging real glassware on your signage and communications.
Girls who worked on the shift on 19th of July 2025 YOU ARE THE BEST!!! PERFECT CARAMEL MACCHIATO AND ICE VANILLA LATTE!!! SO NICE AND POLITE AND NICE PEOPLE ❤️😭
P.S. we were driving from Redding (further than Sacramento) to San Diego and just stopped for the coffee there because it was open and it was the best coffee from Starbucks ever!!! GOD BLESS YOU!!! YOY DESERVE HAVING YOUR OWN COFFEESHOP!
Atmosphere: 5
Food: 5
Service: 5
Ihor Baranovskiy
Very disappointed, because I am a Starbucks customer for the years and try to go to the restroom without ordering, but they refused me!!!
They told me that I had to buy something and only after that they would give me the code to the toilet. But the Casa Comal which is next to the Starbucks, let me into the restroom without any ordering, just a pleasant people!
MSO3303
Sergio the barista was super rude, basically rolled his eyes the entire time I ordered a drink for my girlfriend. Seems like this is a reoccurring issue in this store. Seems like you need to teach your employees better customer service
Atmosphere: 1
Food: 1
Service: 1
Eduard Chernenko
When you order mobile order restroom is for customers only🤣 I don’t like to fill it, even if my order is not today! When you have a Starbucks everyday full life and spent in this company thousands of dollars I’m sure they should do not tell if this restroom for customers or not! Very disappointed all the time in Starbucks. Probably time to think if I want to support big company or smaller who will remember me like a customer always.
Atmosphere: 1
Service: 1
Picabo Barrington
Terrible customer service. Completely rude and unprofessional
The lady got my order wrong on purpose
Atmosphere: 1
Food: 1
Service: 1
More of a take out Starbucks and not a sit and hang out Starbucks. Nice and clean, friendly service too
Atmosphere: 4
Service: 5
A Starbucks, nothing to complain about.
Hopefully you dont need a stir stick, sugar packets, or napkins for your order. You will be told they are for customers only, even after ordering multiple items.
Service: 1
If I had only read the reviews. Never in my many many years as a customer of Starbucks have I encountered a barista that didn’t know what a tea latte was. And was extremely rude when I explained. I was made the worse early grey latte ever. Every customer who entered this establishment while I was there was met with impatience and rudeness. It’s as if the employees yes all of them had something better to do.
Atmosphere: 2
Food: 1
Service: 1
I've crossed the country, hitting Starbucks daily. The customer service in this one really needs some love.
Atmosphere: 1
Service: 1
Very bad experience 😢I am a regular customer and I came to Santa Bárbara with my family . And when I ask for the restroom passcode the barista name XAVIER treat me very unprofessional without good customer service .
Atmosphere: 1
Food: 3
Service: 1
I usually enjoy coming to Starbucks, but my recent experience left a lot to be desired. The barista on duty was noticeably unfriendly and seemed irritated when I asked a simple question . There was no greeting, no smile, and barely any eye contact throughout the interaction.
To make matters worse, the bathrooms were disgusting. I NEVER BEEN IN A BATHROOM this awful smelling and dirty.
I hope this is addressed, as it affects the overall experience of my future visits to this specific location.
II took a video of the bathroom to have proofs
Atmosphere: 1
Food: 4
Service: 1
Didn’t give tap water without a purchase. They come up with more rules and restrictions every hour
This post is about sustainability! I was so disheartened to see so much greenwashing in your signage, then enter the shop to see literally so much single use plastic being sold, normalized, discarded on site.
By 2050 there will be more plastic in the ocean than fish, and over 95% of the plastics we consume go straight to a landfill, the ocean, or get burned in the incinerator, which bettering our bodies as microplastics.
Will Starbucks as a major multimillion dollar corporation step up to actually incentivize folks using for-here mugs, or bringing their own?
If the small mom and pop shop down the street can give me a whole dollar off my cappuccino (check out Dune Coffee!) for bringing my own mug, then why can’t you?
For an oceanfront town especially, this feels absolutely atrocious to normalize such reckless consumption.
I hope you do more to help customers do better. And to customers who own a cup in their cabinet (I’ll guess most of you, unless you’re in dire circumstances, and if so, ignore!): I hope you also do better! Your use of single use plastics isn’t unique—it piles up, and it’s hurting us all. Bring your own mug or jar or cup if you remotely care about the ocean you live in!
Also by now there are far less harmful versions of bottled water you could sell. Maybe at least try for aluminum (infinitely recyclable) canned water?? The plastic bottled is another slap in the face to the local ecosystem.
Thanks for considering how to peddle less plastic while messaging real glassware on your signage and communications.
Restaurantji Recommends
Girls who worked on the shift on 19th of July 2025 YOU ARE THE BEST!!! PERFECT CARAMEL MACCHIATO AND ICE VANILLA LATTE!!! SO NICE AND POLITE AND NICE PEOPLE ❤️😭
P.S. we were driving from Redding (further than Sacramento) to San Diego and just stopped for the coffee there because it was open and it was the best coffee from Starbucks ever!!! GOD BLESS YOU!!! YOY DESERVE HAVING YOUR OWN COFFEESHOP!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed, because I am a Starbucks customer for the years and try to go to the restroom without ordering, but they refused me!!!
They told me that I had to buy something and only after that they would give me the code to the toilet.
But the Casa Comal which is next to the Starbucks, let me into the restroom without any ordering, just a pleasant people!
Sergio the barista was super rude, basically rolled his eyes the entire time I ordered a drink for my girlfriend. Seems like this is a reoccurring issue in this store. Seems like you need to teach your employees better customer service
Atmosphere: 1
Food: 1
Service: 1
When you order mobile order restroom is for customers only🤣 I don’t like to fill it, even if my order is not today! When you have a Starbucks everyday full life and spent in this company thousands of dollars I’m sure they should do not tell if this restroom for customers or not! Very disappointed all the time in Starbucks. Probably time to think if I want to support big company or smaller who will remember me like a customer always.
Atmosphere: 1
Service: 1
Terrible customer service. Completely rude and unprofessional
Atmosphere: 1
Food: 1
Service: 1
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