Taco Bell
821 N Milpas St, Santa Barbara
(805) 962-1114
Recent Reviews
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Old school building is kind of neat. Bathrooms are outside. Brick and mortar building, like it's been there since the beginning.
Atmosphere: 5
Food: 5
Service: 5
This Taco Bell is beauty in its purest state. Everything you order will be hot and loaded inside tortillas that aren't dried out husks. Your sauce of choice will be abundantly provided. This is the standard. You'll know it's true the moment your order arrives. Piping hot, and assembled with the sort of competence that renders any further explanation unnecessary. You've experienced it before - this is it now.
Atmosphere: 5
Food: 5
Service: 5
It’s not MEXICAN FOOD!!!!
Great service and employees are hardworking. Food was above expectations and promptly made. Will return soon!
Atmosphere: 5
Food: 5
Service: 5
I don’t know who that lady at the front counter is, but she is an amazing person. DoorDash messed up our order and this lady turned my night entirely around. She deserves a raise and every praise someone can give. Will be going back to get her name because I just truly am blessed she was working this evening. Best Taco Bell in the city hands down, she’s the whole reason.
Atmosphere: 5
Food: 5
Service: 5
Coolest Taco bell ever. It is original and hasn't been remodeled. I pray they leave it the way it is.
Atmosphere: 5
Food: 5
Service: 5
My favourite Taco Bell. Nicest workers there.
Atmosphere: 5
Food: 5
Service: 5
I think that the bad reviews of this location reflect the entitlement of a lot of people that most food service workers in SB have to experience on a daily basis. I absolutely love everyone that works here and they’ve never been anything but kind. Sure, they can have a wait sometimes, but honestly pretty rarely, it’s literally the only Taco Bell in SB unless you want to drive 10-15 minutes to the mesa location (which is more expensive anyways). I work in service and if you treat the people here with decency (which I know can be hard for some people) you’ll get it in return. I literally never write reviews lol but as someone that’s been coming here for years I can’t say enough nice things about these employees and how hard they work at minimum wage AND no tips, tip them anyways obviously even if they say no! Be kind and get kind. They rock. They won’t mess up your order through the kiosk or if you order online and if they do tell them but be NICE! They don’t get paid enough to deal with ur bs. Lots of appreciation for the oldest TB location in CA! We love uuuu
Atmosphere: 5
Quick and easy. Great service!
Helpful and friendly staff.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I think this location is my least favorite TB in all of SB County! I’m done trying to make it work. The folks in the kitchen just can’t get it right - order from the kiosk, they mess up the order. You order in person, they mess up the order. Order through the app, they really mess up the order! I’m tired of paying for upgrades and add-ons only to NOT receive them. No thanks! I’ll satisfy my cravings elsewhere 🙂↕️
Atmosphere: 5
Food: 3
Service: 5
Unprofessional and Disrespectful Behavior from Taco Bell Employee
I’m writing to report an extremely unprofessional and offensive experience my sister had when calling one of your Taco Bell locations. She called to ask if she had possibly left her wallet there. Instead of being assisted, her call was repeatedly hung up on. When she called back again, an employee answered the phone by saying “chinga tu madre,” which is highly inappropriate and offensive. After that, they left the phone off the hook to prevent further calls.
This kind of behavior is unacceptable and deeply disrespectful. Customers deserve to be treated with basic courtesy and professionalism. I hope this matter is taken seriously and addressed with the appropriate disciplinary actions and staff training.
Food: 1
Service: 1
Great historic Taco Bell right downtown. No bathrooms to my knowledge but still supports mobile ordering. Food was as expected. A must see for any Taco Bell fans!
Atmosphere: 5
Food: 5
Service: 5
My 26 yr. old son comes here OFTEN and they always give him a hard time. Today was the last straw. This is what he told me that happened today, Saturday, June 14, 2025.
I went in and was waiting for my food past 11 minutes. Then one of the on shift mangers, I believe her name is Veronica, asked if everything was good.
I told her I was waiting for my food and showed my receipt.
She said we don’t have that order and said someone already took it, while giving me a nasty stare. I told her, “I don’t have it”, and she said well I don’t know….Then stared at me for 15 seconds in silence. Then she rolled her eyes and asked one of her employees, and they had put it in a different spot on accident.
No apology from her and I felt discrimination thinking I’m homeless or something.
She still didn’t say sorry and it was obvious she that I was there just to try and take someone’s food or something, even though I showed a receipt. I felt extremely discriminated against.
This is not the first time and not just from Veronica. My son looks homeless because he has long hair but he is actually a United States Marine. This is an example of not to judge a book by its cover Taco Bell. Especially since he eats there literally 4-5 times a week(no joke). Shame on you for mistreating people just because of their looks. Your staff, especially Management needs to take a diversity/inclusion class so they will stop discriminating against people that don’t meet their criteria.
We will be contacting an attorney to learn if we have a discrimination case against you because this is not the first time it’s happened to him. He pays for his food every time and has his receipts and you keep treating him like he is trash. Learn to APOLOGIZE Veronica. Maybe the Judge can teach you how to apologize and treat EVERYONE with respect, dignity, and compassion. We will get Corporate’s information so we can file a complaint against this franchise(if it is) and the owner.
Atmosphere: 1
Food: 3
Service: 1
Employees have bad attitude
Atmosphere: 1
Food: 5
Service: 1
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