Big Mug Coffee Roaster

Atmosphere is for youngsters, students or working with their laptops. But customers are mixed from young to old. Parking is great! I had the avocado toast and its delish.

Atmosphere: 5

Food: 5

Service: 4

the owner gives coffee ground to me. thanks for his time and effort.

Service: 5

Way too expensive

The indoor seating is nice, it's ordering via touch screen so self service for the most part. But the coffee was burnt. My mocha, my son's ice latte, all tasted like burnt coffee.

Atmosphere: 4

Food: 2

Service: 3

Always a nice spot for coffee and food. Comfortable and easy to get some work done

Atmosphere: 4

Food: 5

Service: 5

The coffee is good,
The pastry is good,
The wifi is terribly bad.

Atmosphere: 4

Food: 5

Service: 3

I ordered for pickup from the DoorDash app, and they gave me the wrong item. I arrived at 11:50 AM and waited patiently inside the café for 25 minutes, since they told me my order wasn’t ready yet. When they finally called my name at the pickup station, I took my order home—only to find the wrong item in my to-go box. :’(

I ordered the Bulgogi Monster Toast, but instead I received Bulgogi mixed with Tater Tots. I’m not sure what this item is called, but I’ve attached a picture of it below.

I was excited to eat my toast, and I’m sad that I can’t even eat the wrong item because I don’t really eat tater tots.

Atmosphere: 5

Food: 1

Service: 1

was really excited to try this place, but was kind of disappointed. spent almost $10 for the coffee bc they charge $1.50 for oat milk and .50 if you want it iced. tried the tiramisu latte and it was pretty average wasn’t really worth it for me

Atmosphere: 5

Food: 4

Service: 5

Workers move like turtles

Waaat to long wait times, good coffee

Atmosphere: 4

Food: 3

Service: 2

Great mocha latte!

Only one issue: The staff is generally courteous and friendly, but they don’t call out names loud enough. As a result, orders often sit on the counter, cooling down, because customers can’t hear over the noise in the café.

Atmosphere: 5

Food: 5

Service: 2

Order: cappuccino, flat white, eclair
Espresso flavour - tastes like cheap coffee mix
Milk frothing - way overly frothed
Eclair - tastes like bough from gas station, overly frozen which ruined the taste of the cream and chocolate glazing
Price - so many options near by much better priced and much better coffee.

Atmosphere: 2

Food: 1

Service: 2

Restroom smells really bad!

Atmosphere: 2

Food: 3

Service: 2

We ordered Tiramisu Latte and Hazelnut Latte. Both were too big and too sweet, even though we selected the low sweetness level. As someone who does not like sweet coffee, this was not for me. The vibe felt a little dead, everyone was just working. Parking was super hard. Overall not worth it.

Atmosphere: 3

Food: 2

Service: 4

Overall it’s a good! BUT waiting for order 40+ min it’s insane! Management need to improve ordering system or hire more people

Atmosphere: 5

Food: 4

Service: 4