Ordered online and forgot sauce&cheese on half of my pizza. This nice staff called to confirm and fixed it for me. Kudos!
Don’t forget to use coupon on their website. Saved me half.
Food: 5
Service: 5
Michael Webster
Would leave zero if there was an option. The pizza is OK but the delivery drivers regularly speed through and the neighborhood and run stop signs without any concern for the safety of the community they operate in.
Zheng Lu
Worst Dominos ever. Very little topping. It’s nothing like what’s I had from other Dominos stores
Atmosphere: 1
Food: 1
Service: 1
Kelsey LI
The pictures shows what I ordered and what I actually got. Cannot believe this is a 10-topping pizza! Multiple toppings (extra steak, beef and pineapple) were completely missing! The worst experience I had ever and will never come back again!
Atmosphere: 1
Food: 1
Service: 1
robert f
I know Domino's are not generous with topping, but this particular location is the worst that I've seen. On a large pizza where I ordered extra pineapple, I counted 4 pieces of small pineapple. When I first saw the pizza, I thought it was a cheese pizza as there were so few toppings on it. Absolutely the last time I would ever go to this Domino's.
Atmosphere: 2
Food: 1
Service: 3
Drogo Mimosa (DROGO)
Remember to check your order before the driver leaves. They gave me the wrong pizza.
Service: 3
Young Shin
Been to several locations in the bay, prob worst one in terms of toppings and service. Lady was on the phone and didn’t even get my order right. Left my pizza sitting there for a while too.
Keenan
i was charged $25 for a medium 6 cheese pizza which i ordered and picked up from the store. I wish i was informed that ordering online would be cheaper. Same pizza is $9.99 if i ordered online. Never buying from dominos again.
Atmosphere: 1
Food: 1
Service: 1
Sean A
Do yourself a favor and choose another location or chain. Honestly the worst Dominos, no exaggeration. The employees screw around even in front of customers. They completely forgot any cheese on a pizza once and didnt want to fix their mistake. I gota a red pizza w just sauce and pepperoni..wtf
Imagine Ihe kitchen cleanliness with that attitude of neglect towards customers. Theyre cheap on ingredients, and another time i was told they dont even have cheese and peppers, (what kind of pizzeria doesnt give cheese and crushed peppers?) Tomato sauce tastes like ketchup.
Bad vibes, bad food, bad service. Choose another location/chain.
Atmosphere: 1
Food: 1
Service: 1
Du Xiaoyu
Avoid this store at all costs! This is the 8 toppings with two extra! I gave it a second chance but this store deserves all the bad words!
ADDED OTHER STUFF I DID NOT ORDER. Place my order online pepperoni and mushrooms. After getting my pizza I noticed they had added jalapeño and pineapple to my 2 years pizza. Try calling a few time to get the issue resolved. They never picked up the phone and when they did they’ll hang up. This is terrible service. I won’t ever be ordering from here again. I recommend anyone with allergies NOT TO ORDER FROM HERE!!!!!!!!!
Kid-friendliness: Terrible to buy pizza for your kid. Or if you got allergies it’ll be a bad place to order. Not been aware of the order description is bad
Atmosphere: 1
Food: 1
Service: 1
Harikishan Mulagada
It's unfortunate to give this store such a low rating as I have been going to this store almost for a decade. The past few orders have been no less than horrendous.
Order 2 X-Large pizzas. After 25 minutes when we went for pick up we had to wait additional 15 minutes only to get completely wrong order. At which point they started the order again, only to provide sub par pizza's with no flavor, missing garlic parmesan cheese.
The cleanliness and and customer service also seem to have gone consistently down. No hair nets, gloves being used.
Food: 1
Service: 1
ShwetaA
WORST EXPERIENCE 16-Piece Parmesan Bread Bites - This item was missing in the order. Delivery person mentioned he will bring it back but never showed up. Medium (12") Handmade Pan Pacific Veggie - it was customized order but was missing all the custom toppings in order. There were no garlics and jalapeños for which I paid extra. Large (14") Hand Tossed Pacific Veggie - The pizza had human hair embedded in it.
I noticed I had placed an order at 8.05pm on Jan 19 instead it says order date Jan 19 3.03pm. Not sure why but pizza was delivered just light warm definitely not hot. Called store and talked to manager name Muskaan. She was saying “mistake can happen as we are human”. I understand but if in one order you are making multiple mistakes it’s a serious problem. You should be able to refund money as I am not willing to accept your free pizza offer for next time. Atleast have courtesy not to hung up when customer is still speaking on phone. After all mistakes happened from your side and not my side.
Update: I have been calling this particular store to follow up since my last order was messed up and lady who claimed to be manager told me to give free pizza next time. Every time I call they make different excuses, lie or hung up call. They say manager is on leave, then they say call after 5pm and when you call after 5pm they hung up call. I am not sure they are even giving right manager names so far I have names muskaan, Parul, Renu. Filed a complain with corporate customer support. So far I have case reference number if anyone else would like to add their experience and possibly get their money back.
Atmosphere: 1
Food: 1
Service: 1
Roman S
Ordered a large pizza with unlimited toppings based on the offer. The offer said we've said $30, but that pizza was barely enough for 2 people. While I can enjoy their pizza from time to time, this time was not that good, maybe due to the offer. No way I would pay $40 for that.
Atmosphere: 4
Food: 3
Service: 5
Jeana Shin
Indian lady at the front desk was extremely rude. Food didn’t make up for it either. Toppings didn’t even cover half the pizza
Ordered online and forgot sauce&cheese on half of my pizza. This nice staff called to confirm and fixed it for me. Kudos!
Don’t forget to use coupon on their website. Saved me half.
Food: 5
Service: 5
Would leave zero if there was an option. The pizza is OK but the delivery drivers regularly speed through and the neighborhood and run stop signs without any concern for the safety of the community they operate in.
Worst Dominos ever. Very little topping. It’s nothing like what’s I had from other Dominos stores
Atmosphere: 1
Food: 1
Service: 1
The pictures shows what I ordered and what I actually got. Cannot believe this is a 10-topping pizza! Multiple toppings (extra steak, beef and pineapple) were completely missing! The worst experience I had ever and will never come back again!
Atmosphere: 1
Food: 1
Service: 1
I know Domino's are not generous with topping, but this particular location is the worst that I've seen. On a large pizza where I ordered extra pineapple, I counted 4 pieces of small pineapple. When I first saw the pizza, I thought it was a cheese pizza as there were so few toppings on it. Absolutely the last time I would ever go to this Domino's.
Atmosphere: 2
Food: 1
Service: 3
Remember to check your order before the driver leaves. They gave me the wrong pizza.
Service: 3
Been to several locations in the bay, prob worst one in terms of toppings and service. Lady was on the phone and didn’t even get my order right. Left my pizza sitting there for a while too.
i was charged $25 for a medium 6 cheese pizza which i ordered and picked up from the store. I wish i was informed that ordering online would be cheaper. Same pizza is $9.99 if i ordered online. Never buying from dominos again.
Atmosphere: 1
Food: 1
Service: 1
Do yourself a favor and choose another location or chain. Honestly the worst Dominos, no exaggeration. The employees screw around even in front of customers. They completely forgot any cheese on a pizza once and didnt want to fix their mistake. I gota a red pizza w just sauce and pepperoni..wtf
Imagine Ihe kitchen cleanliness with that attitude of neglect towards customers. Theyre cheap on ingredients, and another time i was told they dont even have cheese and peppers, (what kind of pizzeria doesnt give cheese and crushed peppers?) Tomato sauce tastes like ketchup.
Bad vibes, bad food, bad service. Choose another location/chain.
Atmosphere: 1
Food: 1
Service: 1
Avoid this store at all costs! This is the 8 toppings with two extra! I gave it a second chance but this store deserves all the bad words!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
ADDED OTHER STUFF I DID NOT ORDER. Place my order online pepperoni and mushrooms. After getting my pizza I noticed they had added jalapeño and pineapple to my 2 years pizza. Try calling a few time to get the issue resolved. They never picked up the phone and when they did they’ll hang up. This is terrible service. I won’t ever be ordering from here again. I recommend anyone with allergies NOT TO ORDER FROM HERE!!!!!!!!!
Kid-friendliness: Terrible to buy pizza for your kid. Or if you got allergies it’ll be a bad place to order. Not been aware of the order description is bad
Atmosphere: 1
Food: 1
Service: 1
It's unfortunate to give this store such a low rating as I have been going to this store almost for a decade. The past few orders have been no less than horrendous.
Order 2 X-Large pizzas. After 25 minutes when we went for pick up we had to wait additional 15 minutes only to get completely wrong order. At which point they started the order again, only to provide sub par pizza's with no flavor, missing garlic parmesan cheese.
The cleanliness and and customer service also seem to have gone consistently down. No hair nets, gloves being used.
Food: 1
Service: 1
WORST EXPERIENCE
16-Piece Parmesan Bread Bites - This item was missing in the order. Delivery person mentioned he will bring it back but never showed up.
Medium (12") Handmade Pan Pacific Veggie - it was customized order but was missing all the custom toppings in order. There were no garlics and jalapeños for which I paid extra.
Large (14") Hand Tossed Pacific Veggie - The pizza had human hair embedded in it.
I noticed I had placed an order at 8.05pm on Jan 19 instead it says order date Jan 19 3.03pm. Not sure why but pizza was delivered just light warm definitely not hot.
Called store and talked to manager name Muskaan. She was saying “mistake can happen as we are human”. I understand but if in one order you are making multiple mistakes it’s a serious problem. You should be able to refund money as I am not willing to accept your free pizza offer for next time. Atleast have courtesy not to hung up when customer is still speaking on phone. After all mistakes happened from your side and not my side.
Update: I have been calling this particular store to follow up since my last order was messed up and lady who claimed to be manager told me to give free pizza next time. Every time I call they make different excuses, lie or hung up call. They say manager is on leave, then they say call after 5pm and when you call after 5pm they hung up call. I am not sure they are even giving right manager names so far I have names muskaan, Parul, Renu. Filed a complain with corporate customer support. So far I have case reference number if anyone else would like to add their experience and possibly get their money back.
Atmosphere: 1
Food: 1
Service: 1
Ordered a large pizza with unlimited toppings based on the offer. The offer said we've said $30, but that pizza was barely enough for 2 people. While I can enjoy their pizza from time to time, this time was not that good, maybe due to the offer. No way I would pay $40 for that.
Atmosphere: 4
Food: 3
Service: 5
Indian lady at the front desk was extremely rude. Food didn’t make up for it either. Toppings didn’t even cover half the pizza
Atmosphere: 1
Food: 2
Service: 1
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