Jack In The Box

911 El Camino Real, Santa Clara
(408) 244-0255

Recent Reviews

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Nick Gonzalez

Food is good, the service has been good every time I go there. There is only one bathroom available and is not always the cleanest. Other than that it's good.

Atmosphere: 4

Food: 5

Service: 5

Jon-Mark Schneider

Dining area smelled and had not been cleaned. One person on duty who I kind of felt bad for, which is why they're getting a 3

Atmosphere: 1

Food: 3

Service: 1

Corinthian Sereno

So I placed an order online and the person was going to pick it up was my significant other. Since I can't leave my work when he had dropped it off I was about to take my lunch a part of the order was missing I kept calling the phone number multiple times with no answer. Hopefully they can refund me or provide the order that was not provided. I would go to the workplace and get it and let them know but then again I cannot leave a workplace for lunch

Food: 2

Service: 2

Alejandro Altamirano

It's all about who is working that day you go. Food inconsistent never made the same

Vegetarian options: I see nothing

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Jumbo Jack, Cheeseburger, Curly Fries, Strawberry

Khanh Nguyen

The munchie meal got me through college... but after this round of shrinkflation you've lost me as a customer.

Atmosphere: 1

Food: 1

Service: 3

Michael Oakley

The food was fresh and tasted awesome. The service was outstanding and the employees prepared my food quickly. They were kind, polite and respectful as well. I tried one their milk shakes and I was surprised at how good it tasted. It tasted as good a fancy restaurant or diner milkshake. This is one of the best Jack in the Boxes in the San Jose area, and the college girls that frequent the restaurant are California dimes.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Onion Rings, Burger, Ultimate Cheeseburger, Curly Fries, Chicken Sandwich

Francisco

Horrible Customer

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burger, Fries, Curly Fries, Hamburger, Jumbo Egg Rolls, Sandwich

Virginia Hernandez

On 1/21/25 at 9:10 pm. Went through drive thru no other customers just our car. Took along time for our order to be given.
Fries were cold, wrong sandwich given, didn’t get our drink and we were the only customers there.
Looked like employee was by herself and all that for $30
Horrible!! Should have gone to “In n Out” for $20 bucks.
Would have gone back to make this right but we were traveling. Worst Jack N the box we have ever gone to

Atmosphere: 1

Food: 1

Service: 1

Shivaram

Waste of money.

Atmosphere: 1

Food: 1

Service: 1

Damaris García

I don’t know what’s the problem ordering some food without something you don’t like . Well I order in the drive through. And tell the lady I wanted the combo 22 she was sorry I can’t hear you say it one more time , I did a little bit louder and nothing I can’t hear you, ok went I place the order I told her several times I want it without the sauce(meat) just egg and cheese in my SSG croissant but what happens she was I can’t hear them ok sooner I opened the box pum ssg on my food I hate the smells of that . Bad service it was an Indian lady .

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Curly Fries

Chris Damron

Every time I go here I get cold food, or wrong order. This is my local Jack, and I have said it before, but I'm not going to them anymore!

I keep hoping it will get better, but it doesn't.

Rajat Bhatt

Very bad service i suggest never go this restaurant unprofessional people 4 people working all are unprofessional showing like they don't know anything if they don't know how much time food will take to get prepared why they are working over there main thing a heavy guy working over there never recommend to anyone i think he should be fired useless people working over there.

Atmosphere: 1

Food: 1

Service: 1

Steven Vitas

It's Jag in the

Atmosphere: 3

Food: 3

Service: 3

Esiquio “chico” Rios Jr.

First time ever eaten out of Jack in the box wasn't too bad

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Burger

爱自由(自由)

Please all delivery drivers please don't come to this store! Even if you deliver food to them at 3am, they may give you a bad review!

Atmosphere: 1

Food: 1

Service: 1

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