Krispy Kreme

3133 Mission College Blvd, Santa Clara
(408) 986-8824

Recent Reviews

Sort by
Terry Lee

The fresh donut sign was on so I went in only to find out it’s not freshly made but rather reheated premade donut through heat belt and new glaze. Does not taste fresh at all.

Food: 1

Sumanth L

**5-Star Review for Yubis at Krispy Kreme:**

Yubis provided the most exceptional customer service I’ve ever experienced! As a first-time Krispy Kreme visitor, she patiently guided me through their menu, offering honest recommendations and helping me choose the perfect doughnuts for a gift. Her warmth, attention to detail, and genuine care were unmatched. Krispy Kreme is lucky to have such a talented and dedicated team member. Yubis made my visit unforgettable—thank you for the outstanding experience!

Service: 5

T

Pure sin!
But soooo good👍😁

Atmosphere: 4

Food: 5

Service: 5

jlt_productions

🔥 HOT and moist, fresh 😋 delicious 🍩 donuts as always 👍💯

Atmosphere: 4

Food: 5

Service: 4

Faaez

Super rude dude at the counter. Not considerate.

Service: 1

Master Blaster

Just called to order some donuts and was told they are closed!!! 50 minutes before they actually close 🤣😂

Ben Bak

Not as bright and busy as the one in Mountain View. Allowed me to choose Apple fritters as one of the mixed dozen but not the cinnamon roll. Wouldn't scan my membership bar code saying I would need to do it on the app, but the app kept on giving errors and never took the receipt.

Atmosphere: 3

Food: 4

Service: 3

Kursat Kose

For fresh donuts 😋

Atmosphere: 4

Food: 5

Service: 5

Rick Pendergrass

Donuts cooked hours old. What happened to fresh hot donuts. It would have been nice to have a microwave at my work to warm them up.

Atmosphere: 4

Food: 3

Service: 5

Chao Zhang

I got a original dozen from World Kindmrss Day. Thank you Krsipay Kreme for the friendly and hard working staff to take care for me and other visitors!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Glazed Dozen Doughnuts

Fei Yu

Get your sugar fix here easy. The box of seasonal donuts is always a hit with kids. Got the Halloween special. Fluffy, super sweet, thick frosting and fun designs on top :) better than dunkin

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Creme Filled Donut

M D

I go here every weekend. I like the store, it is clean and have a good variety of donuts. This morning I bought two dozens of Ghostbusters, very delicious. The customer service was amazing , the guy name Quang was very patience with me when I made my selection with a big smile in his face, the donuts were fresh.
I will definitely come back every week.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Creme Filled Donut, Original Glazed Dozen Doughnuts, Glazed Donut

Anastasiia Shilina

It's a wonderful place. I have a lot of respect for the Russian music playlist, which contains some great songs.

Atmosphere: 5

Food: 5

Service: 5

Kat L

Yikes, this place is a hellish type of sensory overload. The fluorescent lights are glaringly bright, video game electronic music is blasting, and the long lines even late at night have nowhere to go, leading to a crowd of disorganized people in front of the case. It was obviously really poorly designed.
The donuts are ok - the glazed are really good, but all the icing flavors have absolutely no flavor and taste like straight sugar; the chocolates don’t taste much different than vanilla, and even the cake donuts taste like powdered sugar rather than cake. For the prices, going to any local donut shop is probably a better bet.
The service is incredibly poor. When I was last there, the red haired guy with glasses was super, super rude; he yelled at customers and should not be in customer service. And, the other guy looked sick and exhausted, and seemed completely overwhelmed. They had forgotten they had TooGoodToGo orders coming and hadn’t prepped them in advance.
If you want Krispy Kreme, maybe find a way to get some delivered, rather than going into this particular store, and go for the glazed, not iced or cake. If you do go, be really careful in the parking lot; it’s extremely crowded but poorly lit so it’s easy to miss pedestrians.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Original Glazed Dozen Doughnuts

Kate L

Yikes, this place is a hellish type of sensory overload. The fluorescent lights are glaringly bright, video game electronic music is blasting, and the long lines even late at night have nowhere to go, leading to a crowd of disorganized people in front of the case. It was obviously really poorly designed.
The donuts are ok - the glazed are really good, but all the icing flavors have absolutely no flavor and taste like straight sugar; the chocolates don’t taste much different than vanilla, and even the cake donuts taste like powdered sugar rather than cake. For the prices, going to any local donut shop is probably a better bet.
The service is incredibly poor. When I was last there, the red haired guy with glasses was super, super rude; he yelled at customers and should not be in customer service. And, the other guy looked sick and exhausted, and seemed completely overwhelmed. They had forgotten they had TooGoodToGo orders coming and hadn’t prepped them in advance.
If you want Krispy Kreme, maybe find a way to get some delivered, rather than going into this particular store, and go for the glazed, not iced or cake. If you do go, be really careful in the parking lot; it’s extremely crowded but poorly lit so it’s easy to miss pedestrians.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Original Glazed Dozen Doughnuts

Loading...