McDonald's
2850 Augustine Dr, Santa Clara
(408) 727-9726
Recent Reviews
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I placed a curbside pickup order with 5 items, including an apple pie. When I arrived at spot #9, I waited 5 minutes before someone came out and told me the apple pie was unavailable, and asked if I wanted a strawberry pie instead or wait 10 minutes. I said I would wait.
I ended up waiting over 20 minutes in my car in the 84-degree heat and no one ever brought out my order. I finally had to walk inside to ask, and guess what — they just handed me the pie right away. So clearly it was ready, but no one bothered to bring it out.
This kind of service is unacceptable. What’s the point of curbside pickup if I still have to go inside and follow up myself? Completely disappointed.
One more thing, on July 27, 2025 after eating double cheeseburger I got diarrhea.
Food: 1
Service: 2
It's McDonald's. Everybody knows what McDonald's is, and what to expect from them. Have you been to a McDonald's before? Its exactly the same as every other one.
Atmosphere: 3
Food: 3
Service: 3
Love the chicken nuggets and the sweet and sour sauce it's delicious! The restaurant was clean and comfortable to dine in and parking was easy!
Atmosphere: 4
Food: 5
Service: 5
McDonald shutdown every time food No have waste my 20 minutes. I’m going to work. Stop is very, very un careless and rude. I want next time never never came here. Please shut down. You not deserve to regular on.
Food: 1
Service: 1
Made a drive through order through the App. At first they had the wrong order for me. And then I have to wait for 15 minutes to get the correct order. After I got the order, I found they didn’t give me the appy meal drinks and fries. I spent one hour for this “fast” food. What a joke! I won’t come to this restaurant again!
Atmosphere: 1
Food: 1
Service: 1
Boycott mc Donalds
Maria the night shift drive through worker at 9pm on Tuesday night is particularly rude and aggressive. She would not honor the order I placed through mobile pickup
Atmosphere: 1
Food: 1
Service: 1
Great Big Mac and chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
The food was cold .
Atmosphere: 5
Food: 4
Service: 4
I've been drinking McDonald's Americano black coffee for a decade, but this is the first time I've seen coffee this color. What kind of service is this?
Restaurantji Recommends
Difficult for me to realize that such a low quality sandwich costs $12. Even the fries are like warm and soggy. How difficult is it to make good fries? If they cared they could…
”Hot tea”😅😅😅
Atmosphere: 4
Food: 3
Service: 4
We would have given a higher score
Atmosphere: 4
Food: 2
Service: 3
Hours incorrect
I guess if mcdonalds is charging like a steakhouse, it's only common sense that people feel treated like one. But apparently management doesn't feel that way. Do you ever wonder why so many people talk so badly about the people that work at McDonald's? Its not the people that are incompetent, it's the management. Thsts where it starts. If management did their job better, people would be getting better service better quality . But first management has to care. That is the big question.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Quarter Pound ch
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