I love this place, I typically don’t go to this location and probably won’t again nor do I hardly ever leave reviews especially unpleasant ones; I’m a general manager my self and can excuse slight attitude when it come to difficult customers so I’m partial however I was not one ounce of difficult. There was a women working on 4/25/24 around 1pm, I simply and kindly asked for side sauces once my pizza was done, and she said next time ask before, the person who was helping me create the pizza did not ask; she may had been referring to the pesto I added to my pizza (the one who was helping me) did ask if I wanted it before or after. She did not mention anything about side sauces. So politically she did not ask at all but I didn’t feel like arguing. I then told the one with attitude she didn’t ask me and she replied with I heard her. Whatever that part is minor, the thing is that’s not how you approach a simple request. If I had been difficult prior then maybe I deserve the sass. And if it’s that big of a deal to you then add a sign that might be more helpful?!To the girl:Life is not that serious and a request like that really doesn’t validate sass maybe you’re not grown enough to understand that yet. Either way you seem like you have a ugly attitude. If providing good customer service is a problem to you maybe you should find a different job and I hope you do because you just gave mod a bad rep.
Recommended dishes: Pizza
Aditya Belwadi
Long wait times on Friday but totally worth it. Joseph at the counter is an amazing pizza maker!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Agusy a
Easy to order and getting it delivered. I like you can make up your own pizza and there is vegan cheese and sausage available. All tasty
Colin Smith
slow service, took an hour to get my food, 0 intensity making my food
Atmosphere: 3
Food: 4
Service: 1
Danja Stafford
I love MOD! Especially this location! Josh is always so kind and helpful, and they are always playing the best music! Such a great place to grab a bite to eat and relax! Great people, great pizza, and great vibes.Dietary restrictions: Great Gluten Friendly Pizza!!!!
Atmosphere: 5
Food: 5
Service: 5
Darina Laviene
My family had a first class experience at this location with superb service from Will and Josh.We enjoyed a custom pizza with the works made to our satisfaction by Will. He pleasantly and patiently accommodated our wild requests and served up a pizza just how we liked it- packed with fresh, quality toppings and well done to a crisp perfection.Josh helped us get things squared away at the oven and on the check out he made sure to lend a listening ear as my partner expressed his love for MOD from city to city. We are long time supporters of this brand and often prioritize the chain as a quality dining option for our young family.This is an exemplary location featuring a neat, clean space with great musical selection and perfect mood lighting all creating the perfect ambiance for a family/homies outing or cute little date night. With the Well-kept location, quality food and stellar customer service, What more can we ask for? I highly recommend a visit to this MOD location in Santa Clara, CA for the classic MOD experience- all around excellence!Chef's kiss to a wonderful visit and great pizza ? ☺️ Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Extra Crispy, Red Sauce, Create Your Own Pizza Pepperoni
Rohan
Great as most mod locations are, this one has shorter lines than others which is nice
Salhein Hassan
Gluten friendly pizza, the dough is not fresh. If I can give less than zero Star I will do it. Never stop here again.
Atmosphere: 3
Food: 1
Service: 1
S Mather
Pick whichever toppings you want on your pizza then it is cooked and ready in like 5 minutes, maybe less.
2 years ago I had a bad experience here, yet with my most recent visit, my mind has changed.The service was great, towards the end of the night.Eduardo was patient with me and my girlfriend. He was very friendly, and quick to greet us with a smile.I forgot of my negative experience from 2 years ago, mostly because of this most recent visit.The food was great. No complaints?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad
Vicky T.
Came here while at a YEE event next door and will be back! The SO and I both got pizzas with our favorite toppings (his meat, mine vegan). I appreciated the person behind the counter who double checked toppings and options before putting them on. The toppings were well spread throughout the pizza so each bite had a little bit of everything. Clean dining space and restroom.
Evelyn V.
DONT COME HERE ! I found a hair I'm my ranch , they gave me the wrong pizza , took like 35 minutes to get my order when there was only one customer in-front of me , they take their sweet time and walk around like sloths while rolling their eyes , and same thing with the manager . Don't go to this location . Rude workers .
Renuka Srihasam
Staff are rude & uneducated they don’t know the meaning for “vegetarian “, seriously ?. VEGETARIANS don’t go ?
Maggie C.
Worst experience ever. The bar was a disaster. Not presentable at all. Staff all had a really bad attitude. We never got a hello or a thank you. The restrooms were dirty and out of toilet paper and when I told the employee they just stared at me and didn't move to get any or say thank you for letting them know. I've been to many Mod Pizzas and have always had a great experience but not here. It's a shame!!
I love this place, I typically don’t go to this location and probably won’t again nor do I hardly ever leave reviews especially unpleasant ones; I’m a general manager my self and can excuse slight attitude when it come to difficult customers so I’m partial however I was not one ounce of difficult. There was a women working on 4/25/24 around 1pm, I simply and kindly asked for side sauces once my pizza was done, and she said next time ask before, the person who was helping me create the pizza did not ask; she may had been referring to the pesto I added to my pizza (the one who was helping me) did ask if I wanted it before or after. She did not mention anything about side sauces. So politically she did not ask at all but I didn’t feel like arguing. I then told the one with attitude she didn’t ask me and she replied with I heard her. Whatever that part is minor, the thing is that’s not how you approach a simple request. If I had been difficult prior then maybe I deserve the sass. And if it’s that big of a deal to you then add a sign that might be more helpful?!To the girl:Life is not that serious and a request like that really doesn’t validate sass maybe you’re not grown enough to understand that yet. Either way you seem like you have a ugly attitude. If providing good customer service is a problem to you maybe you should find a different job and I hope you do because you just gave mod a bad rep.
Recommended dishes: Pizza
Long wait times on Friday but totally worth it. Joseph at the counter is an amazing pizza maker!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Easy to order and getting it delivered. I like you can make up your own pizza and there is vegan cheese and sausage available. All tasty
slow service, took an hour to get my food, 0 intensity making my food
Atmosphere: 3
Food: 4
Service: 1
I love MOD! Especially this location! Josh is always so kind and helpful, and they are always playing the best music! Such a great place to grab a bite to eat and relax! Great people, great pizza, and great vibes.Dietary restrictions: Great Gluten Friendly Pizza!!!!
Atmosphere: 5
Food: 5
Service: 5
My family had a first class experience at this location with superb service from Will and Josh.We enjoyed a custom pizza with the works made to our satisfaction by Will. He pleasantly and patiently accommodated our wild requests and served up a pizza just how we liked it- packed with fresh, quality toppings and well done to a crisp perfection.Josh helped us get things squared away at the oven and on the check out he made sure to lend a listening ear as my partner expressed his love for MOD from city to city. We are long time supporters of this brand and often prioritize the chain as a quality dining option for our young family.This is an exemplary location featuring a neat, clean space with great musical selection and perfect mood lighting all creating the perfect ambiance for a family/homies outing or cute little date night. With the Well-kept location, quality food and stellar customer service, What more can we ask for? I highly recommend a visit to this MOD location in Santa Clara, CA for the classic MOD experience- all around excellence!Chef's kiss to a wonderful visit and great pizza ? ☺️ Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Extra Crispy, Red Sauce, Create Your Own Pizza Pepperoni
Great as most mod locations are, this one has shorter lines than others which is nice
Gluten friendly pizza, the dough is not fresh. If I can give less than zero Star I will do it. Never stop here again.
Atmosphere: 3
Food: 1
Service: 1
Pick whichever toppings you want on your pizza then it is cooked and ready in like 5 minutes, maybe less.
Atmosphere: 4
Food: 4
Service: 4
A good place to enjoy a delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
2 years ago I had a bad experience here, yet with my most recent visit, my mind has changed.The service was great, towards the end of the night.Eduardo was patient with me and my girlfriend. He was very friendly, and quick to greet us with a smile.I forgot of my negative experience from 2 years ago, mostly because of this most recent visit.The food was great. No complaints?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad
Came here while at a YEE event next door and will be back! The SO and I both got pizzas with our favorite toppings (his meat, mine vegan). I appreciated the person behind the counter who double checked toppings and options before putting them on. The toppings were well spread throughout the pizza so each bite had a little bit of everything. Clean dining space and restroom.
DONT COME HERE ! I found a hair I'm my ranch , they gave me the wrong pizza , took like 35 minutes to get my order when there was only one customer in-front of me , they take their sweet time and walk around like sloths while rolling their eyes , and same thing with the manager . Don't go to this location . Rude workers .
Staff are rude & uneducated they don’t know the meaning for “vegetarian “, seriously ?. VEGETARIANS don’t go ?
Worst experience ever. The bar was a disaster. Not presentable at all. Staff all had a really bad attitude. We never got a hello or a thank you. The restrooms were dirty and out of toilet paper and when I told the employee they just stared at me and didn't move to get any or say thank you for letting them know. I've been to many Mod Pizzas and have always had a great experience but not here. It's a shame!!