Great customer service and pretty quiet, with ample seating and many options on the menu. This time I ordered a grilled cheese sandwich with tomato soup, which was pretty delicious and well made. Overall a great Panera Bread location!
Ayeesha Haouas
Disappointed, the kitchen had made the wrong Sandwich, and when I asked I was told didn’t I read. I explained to her that this is not what I ordered, I don’t eat pork. She called the manager, I when to the self serving machine to retrieve my order, I verified the order with the manager, the mistake was made by the kitchen, I was told that my order will be made. The audacity of the kitchen staff, not even an apology after her rudeness. And to add insult, the manager didn’t even apologize
Atmosphere: 1
Food: 1
Service: 1
Cristiana Alexandru
Take out
Food: 5
Service: 5
Fernanda Fer
Just one person taking orders and dispatching. Angry, it took too long for two begos to get through.
Atmosphere: 1
Food: 4
Service: 3
Jeremiah Empringham
Food is nothing special and overpriced. Service is not consistent. Younger gentlemen (both of them) are amazing, the manager is good, and the rest are lacking service (of the 7 workers i have encountered). The atmosphere is ok, mostly clean, not much expected.
Atmosphere: 2
Food: 3
Service: 3
bee new
The front desk guy discriminated me and intentionally lower the voice and cause the confusion on the menu(why there is pick 2 for every salad). I told him I wanna the salad and 2 picks. But end up getting 2 picks without salad. I am grateful the lady in the kitchen gave me the half salad to de escalate the issue
Atmosphere: 4
Food: 3
Service: 1
Catherine
I want to give a shout out to John at the Panera at El Camino and Scott in Santa Clara. He is ALWAYS professional and friendly. A truly exceptional employee and person. I hope Panera rewards his excellence.
Atmosphere: 5
Food: 5
Service: 5
Ecaterina cK
It was complex. The items I wanted I couldn't get as a combo at least per the cashier.
Atmosphere: 2
Food: 4
Service: 2
Katrina
The salad portion seems very small here. I customized my order and they didn't follow it. Also I ordered a fountain drink and they didn't bother giving me the cup unless I asked. They only have two kiosks and often they don't work well. There is no one at the front desk too when you need help. If you prefer outdoor seating, this location has a nice seating area.
Atmosphere: 3
Food: 3
Service: 2
Dan Nieckarz
Well I'm not often accused of being a thief when I want to buy a bagel. I made the poor choice of bringing in the cup of coffee I was drinking. The guy at the counter would not sell me a bagel until he repeated 4 times that I couldn't steal coffee. After repeating r times
The pecan “braid” is dismal and a tragedy. Wasted $5/- on a pop tart with some sad looking pecans. What a departure from the now discontinued pecan roll. Never again
Atmosphere: 4
Food: 2
Sandra Paras
Vegetarian options: Good vegetarian food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones, Broccoli Cheddar Soup, Sandwich and Salad
Chloe Biddle
The lady at the pick up counter was rude. She insulted me in Spanish not realizing I speak Spanish… Also at the front counter one kiosk wasn’t working and no one came to the front for 3-5 minutes (from me arriving there) there were people at the other kiosk that needed assistance but again no one was there and they had arrived before me.
Great customer service and pretty quiet, with ample seating and many options on the menu. This time I ordered a grilled cheese sandwich with tomato soup, which was pretty delicious and well made. Overall a great Panera Bread location!
Disappointed, the kitchen had made the wrong Sandwich, and when I asked I was told didn’t I read. I explained to her that this is not what I ordered, I don’t eat pork. She called the manager, I when to the self serving machine to retrieve my order, I verified the order with the manager, the mistake was made by the kitchen, I was told that my order will be made. The audacity of the kitchen staff, not even an apology after her rudeness. And to add insult, the manager didn’t even apologize
Atmosphere: 1
Food: 1
Service: 1
Take out
Food: 5
Service: 5
Just one person taking orders and dispatching. Angry, it took too long for two begos to get through.
Atmosphere: 1
Food: 4
Service: 3
Food is nothing special and overpriced. Service is not consistent. Younger gentlemen (both of them) are amazing, the manager is good, and the rest are lacking service (of the 7 workers i have encountered). The atmosphere is ok, mostly clean, not much expected.
Atmosphere: 2
Food: 3
Service: 3
The front desk guy discriminated me and intentionally lower the voice and cause the confusion on the menu(why there is pick 2 for every salad). I told him I wanna the salad and 2 picks. But end up getting 2 picks without salad. I am grateful the lady in the kitchen gave me the half salad to de escalate the issue
Atmosphere: 4
Food: 3
Service: 1
I want to give a shout out to John at the Panera at El Camino and Scott in Santa Clara. He is ALWAYS professional and friendly. A truly exceptional employee and person. I hope Panera rewards his excellence.
Atmosphere: 5
Food: 5
Service: 5
It was complex. The items I wanted I couldn't get as a combo at least per the cashier.
Atmosphere: 2
Food: 4
Service: 2
The salad portion seems very small here. I customized my order and they didn't follow it. Also I ordered a fountain drink and they didn't bother giving me the cup unless I asked. They only have two kiosks and often they don't work well. There is no one at the front desk too when you need help. If you prefer outdoor seating, this location has a nice seating area.
Atmosphere: 3
Food: 3
Service: 2
Well I'm not often accused of being a thief when I want to buy a bagel. I made the poor choice of bringing in the cup of coffee I was drinking. The guy at the counter would not sell me a bagel until he repeated 4 times that I couldn't steal coffee. After repeating r times
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The table was a bit sticky...
Atmosphere: 4
Food: 4
Service: 2
Friendly staff and great service and food
Atmosphere: 5
Food: 5
Service: 5
The pecan “braid” is dismal and a tragedy. Wasted $5/- on a pop tart with some sad looking pecans. What a departure from the now discontinued pecan roll. Never again
Atmosphere: 4
Food: 2
Vegetarian options: Good vegetarian food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones, Broccoli Cheddar Soup, Sandwich and Salad
The lady at the pick up counter was rude. She insulted me in Spanish not realizing I speak Spanish… Also at the front counter one kiosk wasn’t working and no one came to the front for 3-5 minutes (from me arriving there) there were people at the other kiosk that needed assistance but again no one was there and they had arrived before me.
Service: 1
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