Peet's Coffee
2002 El Camino Real #20, Santa Clara
(408) 831-7517
Recent Reviews
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I truly dislike this location. Every time I place an order, they are extremely late in making my drink—last time it took over 30 minutes. The staff is rude, and Ryan in particular showed me my order but still had not prepared it. He was extremely unprofessional and did not care that I had to wait so long that I ended up losing my Uber client. This is completely unacceptable.
I love peas, but not too fond of this location. Let me tell you why. The two guys that I see working here a lot are very dull and stale. They never smile at their guests. They keep their backs turned against the line at the register they’re rude. I I feel like when I come here I have to do too much work for little things. Their honey and condiments are rarely filled the worst part about this location is simply the attitude of the workers. They come off uninterested, unbothered, and non-caring and honestly, I could tell that they don’t really clean the machine too well cause it always has a bitter aftertaste compared to other Peet’s They don’t taste as good. This really seems like an issue that can be solved with better leadership. They lack the compassion here and I tried to avoid this location.
Peet's coffee is by far better tasting coffee than Starbucks. Starbucks latte and mocha taste like plastic chemicals. Peet's tastes natural. Their only service problem is they close early.
Atmosphere: 5
Food: 5
Service: 4
the folks here and then coffee the midweek Latte shoot out!
Yummy and tasty coffee and tea here . Was my first time here . Very nice employees .
Oh Peets, I love your coffee but your customers service was on level zero. Just one person out of three was giving a nice smile.
Atmosphere: 2
Food: 5
Service: 1
Waaay better than Starsucks!
They have fallen substantially since we frequented them during the pandemic. This time was better than most in recent history.
Yum in the tum
Atmosphere: 5
Food: 5
Service: 5
The food and drinks were enjoyable, but several tables appeared to be broken. Inside, at least three tables had makeshift supports under the legs to prevent wobbling, but these were ineffective. The coffee shop is in need of repairs
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tropical Berry Green Tea Shaker
Restaurantji Recommends
Wifi is horrible
Atmosphere: 5
Food: 5
Service: 5
ROACHES.
I ordered from this place via Doordash this morning. I was thoroughly impressed with how well they stapled the bag shut to protect my food. I was NOT impressed with the giant roach inside the bag. I cannot shake this feeling almost 6 hours later.
Atmosphere: 1
Food: 1
Service: 1
Manager is out of place telling customers what they can do with their own money. Giving our gift cards is not an issue.
Friendly staff, good coffee
Atmosphere: 5
Food: 4
Service: 5
Manager :(
Atmosphere: 1
Food: 1
Service: 1
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