Shu's Korean Restaurant
3258 El Camino Real, Santa Clara
(408) 244-8531
Recent Reviews
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Monk fish is very bad. Do not get tricked by the image with the most heart
Atmosphere: 1
Food: 2
Service: 3
It is a tradition Korean family restaurant. Great food with big portions and side dishes.
Atmosphere: 5
Food: 5
Service: 5
The staff goes out of their way to make you feel at home. Food is delicious and generously portioned. A must-try for authentic Korean food!
Atmosphere: 5
Food: 5
Service: 5
Great food for decent prices. The Ssam Bap is by far the best Korean deal in the South Bay. Tastes just like restaurants in Jongro alleys and like ajummas and your aunts make, which it is.
Atmosphere: 2
Food: 5
Service: 5
Love the octopus & beef tripe hot pot!
Atmosphere: 4
Food: 5
Service: 4
My husband and I suffered burns there, but we did not receive any apology, and the boss there screamed, asking us to take care of the injuries caused by insurance. The male boss brought hot food in both hands and just put it down on the table, so hot soup came out and hit my husband. They left us unattended for over half an hour without even providing the first aid. You should never go to places like this.
Atmosphere: 1
Food: 1
Service: 1
Lunch special offers great value.
Atmosphere: 4
Food: 5
Service: 4
Great foods and services
Atmosphere: 5
Food: 5
Service: 5
It is a mom and pop restaurant. The restaurant is not fancy, but the food is good. They are not stingy with their ban chan. Highly recommended
Atmosphere: 4
Food: 5
Service: 5
Foods just ok , not really good taste ! Good service 👍. Supper quiet place !
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
We have been going to Shu’s for years. The food is always very good. Sometimes it gets too crowded and chaotic.
I liked this restaurant because the food was good, but these days, I don't want to go there anymore because they have a contract with a tour company and there are no seats for regular customers.
Atmosphere: 3
Food: 4
Service: 2
I had a very frustrating dining experience at Shu’s Korean Restaurant and would not recommend it to anyone. From the moment we walked in, there was zero service - we had to get our own menus, place our order at the counter, and even return the menus ourselves. The restaurant wasn’t busy (literally there were only us when we came in), so there was no excuse for the lack of attention.
The staff, particularly the Korean lady at the counter, was unprofessional and rude. When I went to pay, my credit card (which had worked just 30 minutes prior at a milk tea place) was declined the first time. Instead of helping, she just nodded at me to come over and acted like I was doing something wrong. She tried it again, and of course, it worked - so clearly, there was no issue on my end.
What made it worse was that when I first arrived, the same lady grabbed my purse without asking while complimenting it. I appreciate the comment, but touching my belongings without permission was completely inappropriate.
The food was mediocre at best. The seafood pancake had a decent amount of seafood, but the dough was still raw in parts, making it unpleasant to eat. The beef bibimbap was disappointing - the beef was overcooked, the rice was mushy, and the center was like thick, gluey porridge.
Overall, this place fails in both service and food quality. I won’t be returning and would advise others to skip it. There are much better Korean restaurants out there.
Atmosphere: 1
Food: 3
Service: 1
Don’t recommend to visit this place
Atmosphere: 1
Food: 1
Service: 1
Staff here don’t know English language. It is very difficult to place and order or to pick it up here if you don’t speak Korean language 🤦♂️
Atmosphere: 1
Food: 1
Service: 1
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