Starbucks

I have my iced brown sugar oatmilk expresso customized saving in my app, and ordered this at so many different locations. This is the worst location for the same drink. I only got 3/4 cup full, and I didn't taste any brown sugar nor extra oatmilk I customized added. My husband always order hot chocolate, but this location's hot chocolate is very bland. I don't know why these 2 drinks taste so much worse compared to all the other Starbucks. locations.

Atmosphere: 1

Food: 1

A great cafe!

Atmosphere: 5

Food: 5

Service: 5

Excellent service and coffee. Walked in to positive vibes of morning greetings and smiles. Coffee was ready and perfect within a few minutes. Very happy with this experience and would recommend this Starbucks for a good beginning to the day 👌

Fast service

This happened a few months ago, but the experience left such a bad impression that I still remember it clearly — and it actually made me turn away from this store again today.

I had placed a mobile order through the Starbucks app with a customized espresso drink I’ve ordered many times before at other locations. But when I came to pick it up, the barista told me the drink “didn’t make sense” and refused to make it. The way it was said felt dismissive and condescending, as if I had done something wrong. I didn’t argue — I just asked to cancel. But then I was told that because I used a reward, I had to contact customer service myself to get it refunded.

What upset me most wasn’t just the inconvenience, but the attitude — poor communication, no willingness to help, and zero accountability. Today, months later, I happened to walk by and thought about grabbing a coffee… and then remembered that experience and changed my mind.

With so many other Starbucks locations around, I’d recommend skipping this one.

Atmosphere: 3

Service: 1

6/30/2025

Atmosphere: 5

Food: 5

Service: 5

Nice place, friendly staff. Not a lot of indoor seating. They have more outdoor seating.

Atmosphere: 4

Food: 4

Service: 4

Flat white with lavender cold cream top is great! Great friendly staff sends greetings upon pick up :)

Atmosphere: 5

Food: 5

Service: 5

No complaints! I see the team also has really good rapport with each other. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

There is a person doing the coffee between 12-1:30 he makes really bad coffee 😭I’m sorry I just want my coffee to taste good

Only 3 tables

Atmosphere: 3

Food: 4

Service: 4

My family and I frequent the laundromat in this plaza. Today was the second occasion my 17 year old son, who happens to be Black American entered this store and was met with zero customer service. The first time after ordering food and a drink he was left standing within order being filled while countless other customers placed and received their orders. After more than 10 minutes he inquired about his order only to to told they would “ look into it”. Most recently today while doing laundry, he entered the Starbucks, used the restroom and ask for a cup of water. He was told by the supervisor that it was against the law to give water or allow anyone to use the restroom unless they made a purchase. When my son offered to purchase the cup of water, he was told that too was against the law. We spoke and recorded the supervisor who reiterated the exact same sentiment to me as wel. He stated that it was against store policy to sell a cup of water and that my son could have purchased a bottle of water. I explained to him that he spoke with never to sell him a bottle of water. Thankfully we’re not the type of family to spend our money in these type of establishments who employ substandard staff and fail at demonstrating basic human decency.

Atmosphere: 1

Service: 1

Gets busy; Order ahead

ONLY GOOD FOR TAKEAWAY. I’m a college student who doesn’t normally spend on coffee out but I wanted to work on my laptop while my mom was in surgery at Kaiser across the street. When I was handed my drip coffee I was not asked if I needed anything in it so that meant I was looking around for cream and sugar then had to stand at the pick up counter and flag someone down for cream, sugar and a stirrer and mix my coffee at the busy pick up counter, trying not to spill. No place to sit inside, my only option was to sit outside in the cold next to homeless person, and the nosy expressway and listen to their door slam constantly. I ended up just sitting in my car. Expensive coffee and tastes bad. No wonder Starbucks is failing, they have sucked the life out of coffee culture. I never want to give them my money again.

Atmosphere: 1

Food: 1

Service: 1

Great service awesome

Atmosphere: 5

Food: 5

Service: 5