Starbucks

2370 El Camino Real, Santa Clara
(408) 984-7174

Recent Reviews

Janet Chung

I ordered hot Coco, which was perfect sweetness and temperature.Service was great and kind, and I liked open space in the middle.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Coffee Cake

peritapicazo paredes

4 employees and all 4 talking and minding their own business. I was not asked a simple question about what I needed, so I had to ask for my order . Very disappointing.

Atmosphere: 1

Food: 2

Service: 1

Mani S

Good place for coffee and snacks

Edrees R

The manager was really rude. I asked a cup of hot coffee with a cup of hot water. She said that we are not allowed to give hot water because a customer couple years ago through hot water at somebody’s face. This is so strange that I usually get hot water with hot coffee and I have never heard this before. So strange that people can through hot coffee and hot tea as well and they are still serving.

Service: 1

omar rana

One of the stupidest people we met at this Starbucks we ask the rude and dumb cashier if she can call her manager and the lady introduced her self as manager she was worst than other and she told us some weird stuff about Starbucks that kills our appetite and her behavior was so rude and aggressive we ended up heading out without getting our coffees god bless this store owner may be he is not aware how rude and stupidest staff he has

Service: 1

Diana Kentzell

My favorite memory here, roomy, light and classic Starbucks service.Wheelchair accessibility: Very helpful and room for more than one chair. Smiles on everyone serving guests

Atmosphere: 5

Food: 5

Service: 5

Jennifer D.

So this review is for the location. Starbucks coffee is what it is and if you know you know it's consistently ok. So why is this location the best of the best? The baristas. Baristas make or break a coffee shop and the folks here are friendly and considerate. I'm terrible with names (I'm sorry y'all), but the folks here greet my 7 year old by name. From the first time he came in they treated him with kindness and talked to him rather than just me. This means that he associates Starbucks with a fun place to go to even though there is no play center. This means that _I_ can go to Starbucks and get my coffee without having to figure out how to convince him to stop. He's eager to stop in to talk to his "family". As an example of what I mean, today, they decorated his bag with his treasured lemon loaf with stars and his name. And when he dropped his hot cocoa all over himself and the floor they replaced it. What could have been "let's think about how we respond and manage our emotions" moment, turned in to a "grateful for how others show us kindness" moment. In terms of space, there are plenty of tables and wireless. It's a smaller store, so not really suited for large groups. The chairs aren't super comfy, but occasionally I'll come over and work for a bit to have some chill time.

DeeDee Kiyota

We go in the mornings. Cameron and his staff are awesome. (Josh and Yvette) They greet you by name and remember your order!

Atmosphere: 5

Food: 5

Service: 5

Jordan Parmelee

Shout out to Tony for being very sweet. He was very nice and tended to my crazy modifications. Thanks Tony!

Atmosphere: 5

Food: 5

Service: 5

Tom L.

There are two types of coffee drinkers, people who like whip cream and Carmel drizzle covering their drink and those who just want to have a quality cup of coffee without the sugar and chemicals. I just want espresso and steamed milk, keep it simple. The problem is the lattes here tastes like someone scooped up water out of a gutter and microwaved it for an hour and put it in a red cup. I don't care about your red cups or pumpkin spiced lattes. I just want quality coffee, which you will never find here.

Barbara P.

5 stars for David !!! He has really great customer service and patients! I'm having a really long day and I've might have messed up and said the wrong item ! But with no hesitation or attitude at all he was willing to fix the issue I made ! We need more people like David !!

Joycean S.

This Starbucks coffee is wonderful peoples best customer service especially the gay guy he is so super friendly along with his coworkers a the best please keep it up the good work I love how you guys serve us I hardly go places a bad customer service this Starbucks by San Thomas a best customer service an so nice thanks for being the best in every way.Much Respect for hard working an super nice environment!!

Linda Zeng

The service was so slow! I ordered a cold drinking and I waited about 20mins didn’t get it. I didn’t get any drinking finally! One of the staff was very rude to me! The restroom was out of order.

Atmosphere: 1

Food: 1

Service: 1

Natapon Jongsuwan

Score base on service and compare with the other Starbuck.

Atmosphere: 4

Food: 4

Service: 2

James C.

Such a nice location with amazingly friendly workers! The girl who helped me this morning had such a radiant personality and smile. Thank you for the fall drink and awesome customer service!! :))

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