Starbucks
2760 Homestead Rd, Santa Clara
(408) 248-0563
Recent Reviews
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I went into this Starbucks before work as everyone does, and typically I go to 7 leaves but today I thought I’d give Starbucks a go again. Well big mistake on my end. When I went in to order, I had a screen shot of the order and showed Janelle the person helping me the screen and asked if she wanted me to make it larger she said no. When she handed me my drink which has matcha cold foam I nicely asked her, oh hey there’s no matcha foam, she said it wasn’t on the order. Which I know it was, so I went to pull up the screen shot again and she walked away to help someone else and left me standing there. After a bit I told her hey I can pay for the match foam if you didn’t charge me and she said yeah give me a min. Well let’s just say she took so long and I had to get to work that I asked for a refund. What pissed me off was the fact that she walked away before correcting my order and completely ignored me and now I’m at work with no coffee. So don’t waste your time or money at Starbucks when the orders are inconsistent and shitty workers. There are better coffee shops out there now and much better customer service.
Atmosphere: 1
Food: 1
Service: 1
SERVICE IS OUTSTANDING AND "APPRECIATED"!!!
Atmosphere: 5
Service: 5
I came to this Starbucks three times but found always close they never update the correct time on goggle map.. it’s 100% waste of time if you visit this store
Employee very rude and made my order wrong twice plus she had an attitude the whole time! Never going back to this
Atmosphere: 1
Food: 3
Service: 1
First time at this Starbucks due to a quick run into Safeway. No line. My frappuccino was ready in less than 2 mins. The cashier and barista were very nice. Starbucks baristas inside Safeway tend to not be as pleasant but I had a good experience here. Drink was great. I also took advantage of a Safeway coupon for a $2 frappuccino. It made my day!
Atmosphere: 4
Food: 5
Service: 5
The staff at this Starbucks are awesome!
Closed 6.25 on Saturday !! They should update their store hours.
Clean, friendly and efficient staff!
Clean, friendly and efficient staff!
Atmosphere: 5
Food: 5
Service: 5
We had been here for coffee at 5pm and were informed it was closed. Schedules on Google are not up to date.
Restaurantji Recommends
Cashier employee went to sweep something when she saw me walk in instead of taking my order. Lack of people skills. I’ve worked in food and retail and customers always come first. I waited for minutes even though no one was ahead of me. At least the guy working both food, drinks, and (he had to grab the cashier- her job) was nice.
We had been here for coffee at 5pm and were informed it was closed. Schedules on Google are not up to date.
I was here at 4:45, the guy working told me it’s closed.
So difficult to explain order here. I asked for a iced peppermint coffee and they were so confused. Ultimately they gave a hot coffee . Which was completely different from what I asked.
I was here at 4:45, the guy working told me it’s closed.
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