Subway
3155 Mission College Blvd, Santa Clara
(408) 969-9778
Recent Reviews
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Ordered 2 subs and the employee (I think Diana) was very busy. Noticed the customer before me grabbed a cup since they’re in the front. I also grabbed one for water. ONLY WATER. She yelled at me and said I was supposed to get this plastic cup (which is bad for the environment). I apologized and I said I can trade the cups or give it back. She charged me $4 for the paper cup???
Why put the cups in the very front and hide the free water ones?? Anyways; didn’t even get soda
Service: 1
Cheesesteak was freezing on a toasted sub. Probably getting food poisoning. Declined a receipt so I can't take any legal action or credit card chargeback
Atmosphere: 3
Food: 1
Service: 3
The lovely lady that works here is so sweet and hardworking. The food is always fresh and this location is always clean. Friendly and fast service with a smile is what you get at this Subway.
Love this location it is one of the best.
Atmosphere: 5
Food: 5
Service: 5
App error; she did not willing to make me 1
Atmosphere: 1
Food: 1
Service: 1
The food was good. The staff was nice. Just what you'd expect from a normal subway. The only thing is that the prices here are more expensive than other Subways I've gone to. It's like 2 whole dollars more for the same subways here. I'm not sure why. Maybe because it's kind of in a mall.
Atmosphere: 5
Food: 5
Service: 5
This should be 0 stars. Horrible customer service and I've been sitting here for 35 minutes I already paid and I still ain't got no sandwichs they won't give us the manager number and keeps hiding in the break room never coming back again
This should be 0 stars. Horrible customer service and I've been sitting here for 35 minutes I already paid and I still ain't got no sandwichs they won't give us the manager number and keeps hiding in the break room never coming back again
Showed up at 0850 PM and it was closed for the day. The sign says 1000 PM. It was a waste of time and drive.
Atmosphere: 1
Food: 1
Service: 1
Don't go to this subway, they overcharge and they will cut corners because the worktop window is now blocked. I strongly suggest you go to other Subway.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Subway you could visit. The sandwich artist is extremely rude and ignores our requests. They assemble the sandwich incorrectly, putting sauces before the veggies. They lack half the ingredients but still charge you for them. If you're planning to place an online order, avoid this Subway.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Will never return to this location. Constantly screwing up simple app orders, I don't get it. If your reading comprehension isn't above a third grade level maybe you should work elsewhere
Food: 1
Service: 1
Tried to charge me for a cup of water because they were out of the designated “water cups” ?
Service: 1
I went to order my build your own subway while trying to have a friendly conversation with the employee by asking if they loved Taylor Swift (because it was playing all her songs in the background). She had an airpod in one ear and just looked at me seriously, asking what I wanted instead of answering my question (she probably didn't hear what I said).I ordered a build your own footlong sandwich and asked for roast beef. The cost came out as $18+! I was so confused and then asked my friend what they got for theirs, and they got a footlong salami and pepperoni for about $13, including a footlong churro.? So I went back and asked her why it cost that much.She got all defensive and said that they don't do build your own anymore and give us order numbers (why is there false advertising of create your own on the menu). She also said that also my sandwhich has more meat, less veggies than my friend's (which my friend had 2 meat choices and I had one).I was chill and said I was just curious.Then she kept going on about how roast beef costs more per pound and to slice/prep them. And got the calculator out and pulled out numbers. She thought I didn't understand. So she repeated like 3 times and I still told her I was just curious. I then walked away respectfully and felt jipped and attacked. She seemed a bit annoyed. Maybe she has been asked this many times and is tired from a long day at work.
Atmosphere: 1
Food: 4
Service: 1
Diana needs a new job her attitude is terrible!!
Atmosphere: 1
Food: 5
Service: 1
Diana needs a new job her attitude is terrible!!
Atmosphere: 1
Food: 5
Service: 1
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